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Client Support Manager
Novakid IncClient Support Manager assisting Romanian-speaking users at Novakid, an online English school for children. Solving user issues and providing support primarily in Romanian.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced proficiency in Romanian and English, providing effective user support while managing multiple tasks efficiently. Exhibits responsibility and care in problem-solving during lessons.
Highest-signal resume keywords
Romanian Language Proficiency (C1/C2)English Language Proficiency (B2/C1+)User Support ExperienceMulti-Tasking AbilityPC Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Soft Skills
ResponsibilityCare
About the role
Key responsibilities & impact- Support users in Romanian, solving problems that arise during the lesson
Requirements
What you’ll need- Knowledge of Romanian - Advanced (at least C1/C2)
- Knowledge of English (at least B2, C1+ is better)
- Experience of working in support welcome
- Experienced PC user
- Responsibility and care
- Multi-tasking.
Benefits
Comp & perks- Remote work
- Friendly team