NOVA Corporation

Product Manager

• Manage select Corporate Application platforms, understanding the Business Owner’s vision and requirements.
• Work with various departments and cross-functional teams, including customer interface and requirements gathering.
• Manage multiple priorities and customer demands.
• Help create product strategy and requirements for new features or products.
• Define and measure core KPIs with the business.
• Lead and obtain strategic buy-in from business stakeholders and influence technical decisions through effective communication and meetings.

Software Engineer

• Provide planning for implementation and installation plans for IBM Mainframe projects
• Use software tools to create, populate, update and configure required datasets and parameter libraries
• Create and deliver detailed installation/upgrade documentation
• Diagnose and resolve IBM z/OS system abends and abnormal operating problems
• Manage the USS environment on an IBM z/OS mainframe platform

Senior z/OS Systems Programmer

• Provide planning, including development of implementation and installation plans for IBM Mainframe projects
• Create and deliver detailed installation/upgrade documentation
• Manage USS environment on IBM z/OS mainframe platform

z/OS Systems Programmer

System Administrator

• Provide advanced systems administration, engineering, and operational support for enterprise IT environments within the Defense Logistics Agency (DLA) Critical Cloud and Infrastructure Support (CCIS) program.
• Responsible for installing, configuring, monitoring, and maintaining mission-critical systems across on-premise, virtual, and cloud-integrated environments while ensuring compliance with Department of Defense (DoD) cybersecurity requirements.
• Install, configure, administer, and maintain enterprise server systems across Windows and Linux operating environments.
• Monitor system performance, availability, and capacity; proactively identify and remediate issues affecting service delivery.
• Perform system patching, upgrades, and lifecycle management in accordance with DISA STIGs and DoD policies.
• Design, implement, and maintain high availability, backup, and disaster recovery solutions for enterprise systems.
• Provide tier III troubleshooting and root cause analysis for complex system, hardware, and software issues.
• Coordinate with network, virtualization, database, and cybersecurity teams to ensure integrated and secure system operations.
• Develop and maintain technical documentation including system build guides, standard operating procedures, and architecture diagrams.
• Support automation and configuration management using tools such as Ansible, PowerShell, Bash, or Terraform.
• Participate in security audits, vulnerability remediation, and RMF activities to maintain compliance and audit readiness.
• Mentor junior administrators and provide technical leadership during system outages and critical incidents.

Senior Systems Administrator

Network Engineer

• Assist in the analysis, design, and implementation of voice, data, video, and wireless telecommunications networks
• Support installation, configuration, and maintenance of LAN and WAN network components
• Analyze network requirements and assist in developing system specifications and network designs
• Perform basic network troubleshooting and assist with root cause analysis
• Support network documentation including diagrams, configuration records, and operational procedures
• Assist with monitoring network performance and identifying potential issues affecting service availability
• Support backup planning and contingency solutions to ensure continuity of network services
• Participate in network upgrades, maintenance activities, and technology refresh initiatives
• Ensure network configurations comply with DoD security standards

Telecommunication Network Engineer

IT Support

• Provide technical support for end users, including installation, configuration, troubleshooting, and maintenance of hardware and software
• Diagnose and resolve incidents related to desktops, laptops, peripherals, operating systems, and enterprise applications
• Install, configure, and maintain Windows and Linux operating systems in accordance with DLA standards
• Perform backup and recovery operations and assist with system restoration activities
• Document incidents, service requests, resolutions, and procedures using approved ticketing systems
• Assist users with account management, access issues, and basic cybersecurity awareness
• Coordinate with systems administrators, network engineers, and cybersecurity teams to resolve escalated issues
• Monitor system alerts and logs, escalating issues as required
• Support deployment of new hardware, software updates, and system upgrades
• Develop and maintain user documentation, training materials, and knowledge base articles
• Other duties as assigned

IT Support Specialist

• Install, configure, administer, and maintain UNIX/Linux operating systems including Red Hat Enterprise Linux (RHEL), AIX, Solaris, or HP-UX.
• Perform system monitoring, performance tuning, patching, and troubleshooting to ensure system stability and availability.
• Design, implement, and maintain high availability, clustering, and load balancing solutions for UNIX/Linux systems.
• Develop and enforce security hardening configurations in accordance with DISA STIGs, RMF, and DoD cybersecurity policies.
• Plan and execute system upgrades, migrations, and data transfers across UNIX/Linux environments.
• Implement and test backup, replication, and disaster recovery solutions to support continuity of operations.
• Automate system administration tasks using scripting languages such as Bash, Python, or HCL and tools such as Ansible or Puppet.
• Collaborate with network, database, virtualization, and cybersecurity teams to ensure integrated system operations.
• Maintain detailed system documentation including build guides, architecture diagrams, and operational procedures.
• Provide tier III technical support and mentor junior administrators in UNIX/Linux best practices.
• Other duties as assigned.