Nouria

Technician

• Support and maintain fueling infrastructure across multiple retail locations
• Diagnose, repair, and maintain fuel dispensers, underground storage tanks (USTs), leak detection systems, and vapor recovery units
• Perform preventive maintenance and compliance inspections
• Respond to service calls and troubleshoot issues in a timely manner
• Maintain detailed service, inspection, and compliance records
• Support construction projects, tank testing, and permitting activities

Junior Fueling Technician

Learning and Development

• Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.
• Maintains both individual and shift sales.
• Provides daily shift floor coverage.
• Trains Sales Associates.
• Supervises POS.
• Provides security & loss prevention in store.
• Maintains company standards regarding personal and store sales/performance metrics.
• Stock shelves and refrigerated coolers.
• Assist manager in minimizing the loss of cash and inventory and operating within assigned shrink targets.
• Learn and ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation.
• Shadow manager in day to day operations.
• Provide the best customer experience to every customer.
• Greet every customer with a smile and sincere greeting.
• Suggest possible purchases to the customers and promote specials.
• Assume full responsibility for the execution of Nouria’s customer service program at the site level.
• Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
• Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these.
• Assure all environmental and hazardous material regulations are strictly enforced.
• Maintain safety and security of the store and document any accidents or incidents that occur.
• Manage the maintenance of the customer environment inside and around the perimeter of the store.
• Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program.
• Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location.
• Complete the new employee safety orientation procedure with all new or transferred employees working at the store.
• Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately.
• Encourage employees to report unsafe conditions or work practices and initiate corrective action.
• Promote a quick return to work for employees under your supervision.

General Manager – Training

Operations

• Responsible for the proper and efficient operation of the station during their shift
• Ensure that the shift contributes to the increased profitability and growth of the store
• Provide the best customer experience to every customer
• Greet every customer with a smile and sincere greeting
• Suggest possible purchases to the customers and promote specials
• Complete the new employee safety orientation procedure
• Manage the maintenance of the customer environment inside and around the perimeter of the store

Retail Operations Team Member

• Support the Team.
• Drive Daily Operations.
• Deliver an Exceptional Customer Experience.
• Assist in supervising daily site operations including staffing support, scheduling assistance, coaching, and performance feedback
• Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times
• Support efforts to optimize workflow and vehicle throughput to minimize wait times and enhance the customer experience
• Provide best-in-class customer service by addressing inquiries, feedback, and concerns promptly and professionally
• Assist with executing sales initiatives and membership growth strategies to drive revenue and customer retention
• Help monitor inventory levels and coordinate ordering and restocking of chemicals, parts, and operational supplies
• Enforce company safety procedures and regulatory compliance standards
• Support review of operational reports, KPIs, and performance metrics to improve site performance
• Partner with the Site Manager to execute site-specific goals and business initiatives
• Help resolve employee and customer concerns to maintain a positive, productive environment
• Lead shifts and oversee operations in the Site Manager’s absence when needed

Car Wash Operations Assistant Manager

Manager

• Responsible for the day-to-day store operations including car wash and food service operation
• Store profitability, budget, expense control, inventory levels, shortage control, customer service and safety scheduling
• Training and supervising employees
• Recruit, interview, hire, train, and develop all store staff
• Demonstrate leadership and promote teamwork
• Motivate staff to continually improve performance
• Conduct regular performance evaluations, coaching, and counseling of store employees
• Ensure compliance with all local, state, and federal laws
• Provide the best customer experience to every customer
• Assure all environmental and hazardous material regulations are strictly enforced
• Regularly inspect stores for workplace hazards and initiate corrective action immediately

General Manager

Recruitment

• Responsible for the sourcing and pipeline development of active and passive candidates for high volume field positions in the organization.
• Will have extensive interaction with hiring managers with a consultative approach that drives the candidate management process to facilitate a greater volume of candidates in the recruitment life cycle.
• Develop and maintain extensive networks within professional associations and within the community to ensure a continuous flow of candidates.
• Execute accurate timely reporting on key staffing metrics determined by operations.
• Track metrics and use data for strategic analysis of recruiting campaigns.
• Lead full cycle recruitment, leveraging internal and external channels.
• Creatively source and attract top-talent retail candidates by utilizing various recruitment tactics.
• Build strategic partnerships with DMs and location Managers.
• Develop pools of talent ahead of need to increase both quality and cycle time.
• Support the operations team with all hiring needs.
• Assist with facilitating the interview process for potential candidates.
• Partner with the recruiting manager to identify retention strategies.
• Follow up on new leads and referrals resulting from field activity.
• Conduct initial phone interviews and pre-qualify candidates that meet basic requirements.
• Regularly check in with management to determine the effectiveness of the recruiting strategy.

Junior Fueling Technician

General Manager – Training

Retail Operations Team Member

Car Wash Operations Assistant Manager

General Manager

Recruiting Specialist