Retail Operations Team Member

Nouria

Retail Operations Team Member at Nouria Energy responsible for efficient station operations and customer service. Ensuring profitability while providing a welcoming environment to customers.

Posted 7/7/2026part-timeGardner • Massachusetts • 🇺🇸 United StatesSeniorLead💰 $15 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills by providing a positive experience and effectively managing store operations. Capable of adhering to safety protocols and regulations while maintaining a clean and organized environment.

Highest-signal resume keywords

Customer ServiceStore Operations ManagementSafety Orientation ProcedureEmergency ResponseIdentification Validation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Arithmetic CalculationsProper Lifting TechniquesEnglish Language ProficiencyIdentification Validation for Tobacco and Alcohol Sales

Soft Skills

Calm Under PressureEffective CommunicationFriendly Greeting

Industry Keywords

Customer ExperienceStore ProfitabilityMaintenance of Customer EnvironmentExposure to Gasoline FumesTemperature Environment Tolerance

About the role

Key responsibilities & impact

Responsible for the proper and efficient operation of the station during their shift
Ensure that the shift contributes to the increased profitability and growth of the store
Provide the best customer experience to every customer
Greet every customer with a smile and sincere greeting
Suggest possible purchases to the customers and promote specials
Complete the new employee safety orientation procedure
Manage the maintenance of the customer environment inside and around the perimeter of the store

Requirements

What you’ll need

Must be 18 years of age or older
Read, understand, and write the English language at the eighth-grade level
Perform arithmetic calculations at the eighth-grade level
Can lift up to 30 pounds, and carry cases of milk cartons and soft drinks, beer and juice containers through proper lifting techniques
Ability to validate Identification prior to selling tobacco and/or alcohol (as per required under regulations)
Ability to remain calm and respond according to policies and procedures in any form of emergencies.
Tolerate exposure to gasoline fumes and cleaning products; Ability to work in various temperature environments

Benefits

Comp & perks

Equal opportunity employer
Commitment to diversity and inclusion