General Manager – Training

Nouria

Management trainee responsible for convenience store operations at Nouria Energy. Assisting in daily management, training staff, and ensuring customer satisfaction.

Posted 7/9/2026full-timeRockland • Maine • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and interpersonal skills while effectively managing daily store operations, ensuring compliance with safety regulations, and delivering exceptional customer service. Proficient in inventory control, sales performance metrics, and training staff to uphold company standards.

Highest-signal resume keywords

Supervisory ExperienceCustomer Service ExcellenceInventory ControlSafety ComplianceMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Inventory ControlSales Performance MetricsSafety ComplianceCustomer ServiceTraining Staff

Soft Skills

Leadership SkillsInterpersonal SkillsSelf-MotivatedOrganizational SkillsEffective Communication

Tools & Technologies

POS SystemsMS OutlookMS WordMS Excel

Certifications & Qualifications

Certification Testing

Industry Keywords

Convenience Store OperationsRetail ManagementLoss PreventionFood Safety RegulationsCustomer Experience

About the role

Key responsibilities & impact

Assists Store Manager in all aspects of daily shift management, including customer relations, inventory control, procedural tasks and paperwork, as well as visual merchandising.
Maintains both individual and shift sales.
Provides daily shift floor coverage.
Trains Sales Associates.
Supervises POS.
Provides security & loss prevention in store.
Maintains company standards regarding personal and store sales/performance metrics.
Stock shelves and refrigerated coolers.
Assist manager in minimizing the loss of cash and inventory and operating within assigned shrink targets.
Learn and ensure compliance with all local, state, and federal laws within the scope of the convenience/food store operation.
Shadow manager in day to day operations.
Provide the best customer experience to every customer.
Greet every customer with a smile and sincere greeting.
Suggest possible purchases to the customers and promote specials.
Assume full responsibility for the execution of Nouria’s customer service program at the site level.
Responsible for doing what is necessary to minimize the safety risks to employees, customers and suppliers.
Assure that all site employees are adequately trained on safety policies and procedures and maintains adequate controls to verify compliance to these.
Assure all environmental and hazardous material regulations are strictly enforced.
Maintain safety and security of the store and document any accidents or incidents that occur.
Manage the maintenance of the customer environment inside and around the perimeter of the store.
Operate all assigned equipment safely and efficiently support implementation of the Nouria Safety and Health program.
Promptly Report and investigate workplace accidents, injuries, incidents, or illnesses involving employees within the location.
Complete the new employee safety orientation procedure with all new or transferred employees working at the store.
Regularly inspect stores in your area of responsibility for workplace hazards and initiate corrective action immediately.
Encourage employees to report unsafe conditions or work practices and initiate corrective action.
Promote a quick return to work for employees under your supervision.

Requirements

What you’ll need

1 year of supervisory experience in convenience store, retail, fast food, or restaurant operations
Ability to effectively perform in a fast-paced work environment
Have strong leadership and interpersonal skills
Be self-motivated, resourceful, creative, organized
Must have an outgoing personality and approachable demeanor
Ability to communicate effectively with all levels of the organization
Must be able to provide any level of coverage if needed, including nights, weekends, and/or holidays
Ability to bend down, stoop low, and also stand for at least 8 hours
Ability to properly lift, pull and/or push up to 30 lbs.
Successful completion of certification testing as needed
An understanding of the importance of customer service and a commitment to delivering superior customer experiences is a must
MS Outlook, Word, and Excel skills
Excellent communication skills are essential.

Benefits

Comp & perks

Health insurance
Paid time off