Notion

Full-stack Engineer

• Join a team to build and improve Admin Mode, Notion's internal platform
• Redesign Admin Mode's UI/UX for efficiency
• Ensure reliability of Admin Mode to avoid disruptions
• Collaborate cross-functionally to create tools that streamline workflows

Software Engineer, Admin Tools

Customer Support

• Responding in real-time to customer inquiries, issues, and feedback on X and other social platforms
• Owning and evolving daily operations and strategy for Notion’s social support program
• Managing social and executive support escalations through to resolution by collaborating with internal teams
• Assessing opportunities to expand Notion’s social support presence to new platforms
• Overseeing CX's support for Notion Ambassadors and ensuring quality in troubleshooting and account support
• Collecting and sharing product feedback and trends from social channels and Ambassadors
• Upholding and modeling Notion’s brand voice and tone in every interaction

Social Support Specialist

Security Operations

• Lead detection engineering efforts, designing scalable, high-fidelity security detections across cloud, endpoint, and application environments.
• Develop automation & orchestration solutions to improve response and containment times and enhance security workflows.
• Own and drive incident response and command, leading major security incidents, containment, and remediation efforts.
• Conduct proactive threat hunting, leveraging threat intelligence and hypothesis-driven methodologies to detect hidden adversary activity.
• Reverse-engineer attacks, analyzing adversary behavior and developing robust detection strategies.
• Continuously improve security defenses, applying lessons learned from incidents, hunting exercises, and emerging threat trends.

Security Operations Engineer, Detection and Response Team

Cloud Engineer

• Drive the future of Cloud Infrastructure at Notion
• Hands on in building our next-generation self-service platform
• Lead by example in operational excellence

Software Engineer, Cloud Infrastructure

• Monitor, investigate, and respond to security events across Notion’s cloud-native and SaaS-focused environment.
• Serve as the technical and operational lead for Detection and Response in our Hyderabad office.
• Mentor and lead an expanded cast of security engineers in Hyderabad.
• Investigate and respond to security alerts end-to-end, including triage, scoping, containment, remediation, and documentation.
• Participate in a 24/7 on-call rotation, responding to security alerts and incidents as part of a shared team responsibility.
• Take ownership of specific detections, log sources, or investigation workflows, ensuring their quality, reliability, and ongoing improvement.
• Contribute to detection development and tuning, identifying gaps, reducing false positives, and improving signal quality across telemetry sources.
• Support incident response efforts, working with cross-functional partners to investigate and resolve security incidents.
• Participate in proactive threat hunting, developing hypotheses based on threat intelligence, attacker behavior, and internal telemetry.
• Analyze and correlate logs across cloud, identity, endpoint, and SaaS platforms to identify suspicious or anomalous behavior.
• Improve operational processes and documentation, including runbooks, playbooks, and investigation procedures, to enable consistent execution across a growing team.
• Provide hands-on coaching and technical guidance to less-experienced responders through investigation reviews, pairing, and real-time incident support.

Sales Development Rep

• Handle inbound requests from prospective customers interested in buying Notion
• Organize and take thorough notes on prospects
• Qualify those prospects to determine whether or not they’re a good fit for Notion
• Prospect and develop new potential accounts by educating contacts about how they can increase their team's collaboration, transparency, and productivity with Notion
• Experiment on outbound activity to decision makers with customized messaging and channels to generate Enterprise opportunities
• Reach out to prospects via email, phone, and LinkedIn to educate them on our product/service
• Hold meetings with prospective customers to understand their business challenges and goals
• Help build playbooks and define our sales motion
• Hold ownership over pipeline generation tactics and strategic approaches
• Learn about our product inside and out and be able to give demos customized to the needs of different personas
• Collaborate and influence on performance initiatives, product launches and service innovation when working with cross-functional partners
• Work with our Global and Regional Marketing team to build strong program feedback loops
• Work with our Global GTM team to hit revenue & pipeline generation targets

Sales Development Representative

• Develop, train and hire a highly driven and hardworking team of lead generation and lead qualification professionals
• Drive new business opportunities and expand market share through qualified pipeline
• Focus on Recruitment, Enablement and Execution of your team
• Work directly with the GM, Korea, and regional peers to create and develop Notion’s Sales Development strategy, process and playbooks
• Partner with regional leaders across Sales Strategy, Marketing, and Sales teams to plan territory mapping and pipeline development programs
• Attract, Hire, and Develop the world’s best SDRs
• Enable your team to relentlessly prospect, identify and qualify sales pipeline through coaching and mentoring
• Collaborate with Marketing and Sales teams to capitalize on market opportunities
• Help build the foundations of Sales at Notion
• Join the team at a magical time and help shape its future product.

Sales Development Manager, APAC

Systems Engineer

• Design, build, and maintain integrations, automations, and workflows across our SaaS stack to ensure seamless data flows and reliable operations.
• Partner with stakeholders in Sales, Finance, Marketing, and Support to deliver scalable solutions that drive business growth.
• Maintain high data quality and synchronization across CRM, ERP, billing, and support systems.
• Create and maintain technical documentation, process flows, and best practices.
• Lead or contribute to cross-functional projects, from requirements gathering to implementation and support.

Business Systems Engineer

Engineering Manager

• Lead a team of engineers to build and improve search experience
• Guide work on search ranking algorithms, query understanding, AI-powered connector search
• Collaborate closely with cross-functional peers to set the direction of the team
• Facilitate planning—the prioritization, sequencing, and staffing of work
• Maintain a high-quality bar for everything the team builds
• Drive project execution, using data to make decisions about prioritization and impact
• Shape engineering organization practices including technical practices, recruiting and onboarding strategy

Engineering Manager, AI Search

Customer Success Manager

• Drive growth, adoption, retention, and expansion for a product people love that solves real problems
• Help customers achieve real results through AI-powered workflows
• Own renewal execution grounded in proven value and outcomes
• Help build the foundations of Customer Success at Notion
• Meaningfully shape our future product
• Elevate your skills as we tackle our most impactful challenges.
• Own post-sale customer lifecycle including onboarding, AI adoption, value delivery and renewal for a book of named accounts
• Develop success plans to help every customer achieve desired objectives
• Lead AI workshops to build and deploy workflows that solve specific business problems
• Develop Notion champions and advocates within book of named accounts
• Conduct business reviews with senior stakeholders to communicate value received
• Partner with AEs on growth strategy within existing accounts - identify and qualify expansion opportunities
• Innovate on Customer Success programs to retain and grow customers; document and share learnings with the broader organisation
• Learn our product inside and out

• Support and grow Notion’s enterprise customers in Korea
• Own the post-sales success of a portfolio of customers
• Act as a trusted advisor to help organizations drive meaningful adoption and realize business value
• Partner closely with AE, SE, Support, and regional/global CSMs to deliver a consistent customer experience
• Drive AI adoption, value delivery, and renewals for a book of named accounts
• Shape customer outcomes, strengthen partnerships, and contribute directly to predictable revenue
• Lead AI workshops to build and deploy workflows that solve specific business problems
• Identify and qualify expansion opportunities within existing accounts
• Co-build customer success plans to help every customer achieve desired objectives
• Partner with AEs on growth strategy while owning customer activation and renewal readiness
• Learn our product inside and out and help your customers drive business outcomes
• Innovate and iterate on Customer Success programs to retain and grow customers while mitigating churn or contraction
• Document and share key findings/learnings with the broader Notion organization

• Lead the CX Enablement function for User Operations, setting vision and strategy for internal learning, training, knowledge management, and launch readiness across all support channels.
• Build and grow a high-performing team—recruit top talent, run regular 1:1s and development conversations, and establish clear role expectations and career pathing
• Provide strategic guidance and support to a team of instructional designers as they deliver scalable training programs for internal and outsourced support agents, ensuring readiness across technical, billing, and account access scenarios.
• Oversee the development and maintenance of CX knowledge bases and playbooks, leveraging industry best practices to ensure content is accurate, up-to-date, and easily accessible.
• Leverage AI workflows to drive CX-wide efficiency by automating repetitive tasks, synthesizing information across documents, and streamlining operational processes.
• Track, report, and drive improvements in core CX metrics, tying them directly to existing enablement programs and partnering with Direct Support regional leaders and vendor operations teams to implement targeted enablement interventions.
• Manage sprint planning, prioritization, and the enablement budget (training, tools, contractors), driving operational excellence and making thoughtful trade-offs between strategic bets and urgent needs.
• Develop a framework for CX launch readiness and coach the team to execute it—defining standards, unblocking cross‑functional dependencies, and ensuring the team has the resources and support to deliver.
• Coach, mentor, and develop a high-performing, high-trust team, fostering a culture of collaboration, candid feedback, and operational excellence.

Customer Experience Enablement Leader

Infrastructure Engineer

• Help design through deploy our corporate IT stack - from network services and storage to virtualization and MDF/IDF operations - so everything just works for our teammates
• Keep systems humming day to day: install, configure, monitor, document, and automate across our IT infrastructure
• Coach and mentor members of the IT support team so everyone can do their best work
• Jump in on tactical escalations and bring issues to a clear, timely resolution
• Continually review our environment and propose pragmatic improvements that boost performance, reliability, and scalability as we grow globally
• Share knowledge with the broader IT team and run trainings to help the whole org level up
• Support office buildouts and expansions, including occasional travel to our global locations
• Nurture vendor relationships with ISPs, data circuit providers, low‑voltage cablers, and security systems integrators
• Handle hands‑on hardware work as needed, including installing and maintaining equipment, and safely lifting up to 50lbs to heights of up to 6ft

Corporate Infrastructure Engineer

Sales

• Lead a team of Account Executives who handles full cycle sales activities, including: prospecting/building pipeline, developing new potential accounts, expanding existing customers, and renewing an install base
• Own the strategy of your team’s territory, including how the team maximizes the revenue it is generating and retaining
• Own the execution of your team’s strategy, including the team forecast and pipeline generation
• Work with cross functional partners to build playbooks and define our sales motion
• Liaise with our incredible user base to provide world class customer experience
• Drive executive level relationships - internally and externally
• Work cross-functionally and collaboratively with internal teams (sales, inside sales, customer success, solution engineer, deal-desk, ops, legal)

Commercial Sales Manager

• Lead a team of Commercial Account Executives handling full cycle sales activities
• Own the strategy of your team’s territory
• Own the execution of your team’s strategy
• Work with cross functional partners to build playbooks
• Liaise with our user base to provide world class customer experience
• Meet with executives from large prospects and customers
• Attract, hire, and retain a world class sales organization