Notion

Customer Success Manager

• Manage a large portfolio of customers in AMER.
• Onboard and expand our customer base through tailored Notion consultations, trainings, and assistant programs.
• Design and run at-scale outreach campaigns to key points of contact in order to assist with Notion adoption.
• Work cross functionally with sales partners to ensure strong adoption of Notion.
• Serve as our in-house product ambassador to help customers maximize ROI from Notion.
• Identify and target strategic customers to engage with in order to drive up monthly active users and seat expansion.
• Proactively identify customers who aren’t maximizing their opportunity with Notion and create action plans to help them achieve success.
• Inform and influence our overall growth strategy.

Scaled Customer Success Manager

• Own U.S. international tax provision calculations under ASC 740, including GILTI, FDDEI, BEAT, Subpart F, FTC, and related international components of quarterly and annual reporting
• Lead preparation and review of U.S. international compliance/information reporting (e.g., Forms 5471, 8858, 1118, 8991-8993)
• Manage the global filing calendar and audits to ensure timely and accurate filing
• Drive U.S. international tax planning & structuring initiatives for cross-border operations, expansions into new jurisdictions, M&A, and OECD Pillar Two readiness
• Oversee global transfer pricing policies and required documentation
• Identify, evaluate, and advise management on the international income tax consequences of legislative developments, including computational analysis
• Maintain and enhance tax models and processes for provision, forecasting, and compliance
• Serve as technical lead for audits/inquiries and special projects, including drafting/reviewing memos
• Own withholding tax processes for cross-border payments/transactions
• Identify opportunities to automate and scale tax processes

International Tax Manager

Product Marketing

• Own core GTM performance reporting including forecasting, QBRs, Board updates, weekly business reviews, and ad-hoc updates. Build the systems and narratives that surface business health, risks, and opportunities for leadership decision-making.
• Lead high-impact analyses that shape how we invest and grow, including market expansion, segmentation, coverage models, headcount allocation, and productivity optimization.
• Drive high impact GTM initiatives from problem definition through execution, including forecasting redesigns, funnel efficiency improvements, post-sales target & incentive strategy, territory and motion design, quota strategy, sales profile design, and AI-enabled transformation efforts.
• Design and continuously improve the operating cadence, KPI frameworks, target methodologies, and cross-functional planning systems for Sales & Post-Sales, while ensuring other orgs (Marketing, Finance, CX, etc.) are aligned to shared GTM priorities.
• Identify inefficiencies and build scalable solutions using automation and AI-enabled workflows to reduce manual work, accelerate insights, and increase leverage across GTM teams.

Central GTM Strategy – Operations Manager

Sales Operations Manager

• Partner with AMER leadership team to define and drive strategy (e.g. territory mapping, long-term account planning, geographic expansion) and results for the region by conducting insightful analysis that help to drive action
• Support the regional rhythm of the business, including business reviews, forecasting, and pipeline management cadences. Ensure that our global operating priorities are executed thoughtfully locally balancing regional nuance with
• Support regional sales leaders and sales teams in achieving their goals by providing actionable insights and visibility to sales performance metrics
• Build reporting and presentations for AMER sales leadership to update on the state of the business, both up and across the organization
• Act as a partner to the AMER sales team providing hands-on operational support to drive deals forward and advising with decision-making
• Partner with the GTM Systems team to continuously enhance our sales technology stack to provide both a best-in-class experience for our sellers and a robust sales data environment
• Maintain and embed global sales policies, processes, and procedures, driving discipline with regards to strategy execution
• Support global planning process locally, including target setting, capacity modeling, territory carving, etc.
• Surface on-the-ground observations and insights to global sales and RevOps leadership

Sales Operations Lead

Developer Relations

• define how builders discover and ship on Notion’s platform
• create engaging content like demos and API references
• own strategy for hackathons and developer events
• partner with various teams on API improvements
• maintain developer channels for community engagement

Scaled Customer Success Manager

International Tax Manager

Central GTM Strategy – Operations Manager

Sales Operations Lead

Developer Advocate