Quality and Risk Manager
NorthStar Anesthesia
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Under the direction of the Director of Risk and Quality, coordinate, implement, and evaluate daily risk and quality operations, including project coordination.
- Utilize skills to collaboratively manage and reduce quality data issues and develop targeted solutions to support organizational initiatives.
- Proactively manage risk and quality functions and communicate with the corporate Quality and Legal teams.
- Coordinate and maintain Risk and Quality department functions per corporate initiatives.
- Collect, manage, and report quality data securely through corporate systems.
- Track and trend risk and quality reports, escalating unusual patient care trends and reporting identified risks to the Director of Risk and Quality Management.
- Assist in developing and maintaining the quality improvement program and support the Continuous Quality Improvement Committee (QA/QI).
- Document and analyze patient harm events for risk management and quality improvement and maintain the adverse event reporting system.
- Educate providers on adverse event reporting, investigate and resolve adverse events, dental injuries, and patient concerns.
- Act as a liaison, updating facility-based quality and risk staff and ensuring compliance with regulatory, state, and federal guidelines.
- Support Patient Safety Organization requirements and uphold NorthStar Anesthesia’s core values.
- Collaborate with leadership to improve quality of patient care, develop/implement programs related to clinical quality, risk management, and medical staff performance measurement.
Requirements
- Bachelor’s Degree, BSN or RN with relatable experience with clinical risk management, quality improvement, accreditation and regulatory matters.
- Clinical experience in anesthesia or perioperative space preferred.
- 1 year of manager experience or higher.
- 3+ years of quality management or risk management experience in a hospital/medical and/or surgery center.
- Valid state RN license required (if RN).
- Comfortable and skilled at working with Physicians, CRNAs, health care providers and other stakeholders in the organization.
- Multistate experience preferred.
- Equivalent combination of education and experience may be considered.
- Proficiency in using Word, Excel, Outlook and Teams with ability to quickly learn new software tools and risk management reporting systems.
- Broad knowledge of healthcare regulatory and accreditation requirements, patient grievance and experience management.
- Analytical skills, including a working knowledge of basic statistics and statistical analysis methodologies.
- Strong leadership, organizational, communication, and presentation skills.
- Ability to maintain confidentiality and work under pressure while handling difficult conversations.