NorthStar Anesthesia

Operations

• Manage the end-to-end administration of the employee engagement survey, including survey setup, distribution, data analysis, and reporting.
• Partner with HR and business leaders to translate engagement survey results into actionable insights that drive cultural and organizational improvements.
• Coordinate the performance management process, including goal-setting, mid-year and year-end reviews, and continuous feedback cycles.
• Provide guidance and support to employees and leaders on performance management best practices, system navigation, and process timelines.
• Support the execution of talent review and succession planning processes, ensuring alignment with business needs and leadership priorities.
• Assist in the design and implementation of talent development frameworks that foster career growth and internal mobility.
• Leverage Workday and other HR systems to track talent data, generate reports, and provide insights on talent pipelines and workforce trends.
• Collaborate with HR Analytics Lead and HR Business Partners and leadership to integrate representation and equity considerations into talent processes, including performance management and succession planning.
• Ensure that talent programs are designed with inclusivity and equitable access in mind.
• Generate reports and dashboards from Workday and other sources to provide HR and business leaders with key insights on engagement, performance, and talent metrics.

Talent Operations Specialist

Business Development Rep

• Identify, research, and prioritize target health systems and facilities aligned with strategic account priorities
• Proactively generate new opportunities through: Cold outreach (phone, email, LinkedIn), Conference and event engagement, Referral network development
• Partner with marketing and leadership on account-based outreach strategies, leveraging case studies
• Qualify all new hospital/health system leads and open new opportunities in Salesforce in a timely and accurate manner
• Build and maintain target relationship maps, including key decision-makers and influencers
• Lead initial in-take calls as the first point of contact on the BD team, gathering early intelligence, distributing detailed notes internally and activating the evaluation process externally
• Coordinate early stage activities such as, obtaining signed non-disclosure agreements (NDAs) and obtaining initial data needed for proposals; partner with pro forma analyst to address clarifying questions that surface around initial data so that pro forma can be developed in a timely manner
• Own creation and submission of RFPs in partnership with VP of Strategic Accounts
• Facilitate go/no go meetings, as appropriate, in partnership with VP of Strategic Accounts and pro forma analyst; eventually lead go/no go meetings, as appropriate
• Prepare proposal pitch decks and other support collateral to enable effective initial pitch meetings; as appropriate, start to take the lead on low-profile initial pitch meetings in collaboration with Triad leaders, pro forma team and VP of Strategic Accounts
• Achieve quarterly quotas of ToF, data packs received, and system visits.
• Document and distribute detailed notes on all external client interactions in order to promote awareness and alignment around the growth pipeline internally
• Partner with VP of Strategic Accounts to support account planning and growth initiatives within priority health systems
• Conduct research and analysis on: health system structure and leadership, market dynamics and competitive landscape, expansion opportunities and white space
• Help identify and develop enterprise level entry points and expansion pathways
• Assist in preparing executive level materials and engagement strategies
• Support the VP of Strategic Accounts, as needed, on mid-stage and late-stage collateral needs, such a transition cost estimates
• Support the VP of Strategic, as needed, in building and negotiating Letters of Intent and Services Agreements in partnership with legal team
• Support the activation of the announcement planning and start-up process both internally and externally to provide the client a smooth and seamless transition
• Help identify and develop enterprise-level materials and engagement strategies
• Collaborate with clinical, operational, and marketing teams to align on growth strategy
• Track and share market trends, competitive insights, and customer feedback
• Demonstrate regular, reliable and predictable attendance
• Perform other duties as required

Talent Operations Specialist

Business Development Manager