Salary
💰 $86,600 - $187,300 per year
About the role
- Serve as a subject matter expert in Common Product Lifecycle Management (Teamcenter) and NX to resolve user issues
- Triage and prioritize impact of user issues
- Troubleshoot, analyze, and resolve user issues when possible; elevate user issues when needed
- Follow user support workflow and perform tool testing
- Learn program and division Principle & Operating Practices to identify correct PLM usage
- Work closely with program user community and act as a liaison across multiple engineering disciplines and programs
- Identify potential gaps in processes and identify repeat/common user issues for training opportunities
- Assist with creating and maintaining product documentation in the form of job aids
- Professionally represent the Strategic Deterrent Systems and Sentinel organizations with internal/external contacts, suppliers, senior personnel and executive leadership
Requirements
- Principal Design Engineer: Bachelor's degree in a STEM discipline and 5 years of experience, or 3 years with a Master's degree; 1 year with PhD
- Sr Principal Design Engineer: Bachelor's degree in a STEM discipline and 8 years of experience, or 6 years with a Master's degree; 4 years with PhD
- Principal: 3 years of experience with computer aided engineering analysis tools (Teamcenter Simulation preferred)
- Sr Principal: 5 years of experience with computer aided engineering analysis tools (Teamcenter Simulation preferred)
- Must be a US Citizen with ability to obtain and maintain an active DoD Secret Clearance
- Must have the ability to obtain and maintain Special Access Program (SAP) clearance
- Must be proficient in Microsoft Office tools
- Experience working with geographically distributed teams
- Competence and confidence working under pressure on requests with short turn-around times
- The ability to manage communications with stakeholders through organized processes
- The ability to identify and address program impacts through systematic and proactive approaches to issue and problem resolution
- Experience with ticketing workflow systems (ServiceNow) (nice to have)
- Familiarity with Siemens Capital & Xpedition (nice to have)
- Familiarity with Siemens Teamcenter or other PLM software (nice to have)
- Experience with configuration management (nice to have)
- Knowledge of System Engineering principles and requirements management (nice to have)
- Experience in defense system/subsystem product design (nice to have)
- Travel: Yes, 10% of the Time