Global Solutions Architecture Lead
SmartRecruiters
AWSAzureETL
GTM Enablement Programs Manager
Kandji
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWSServiceNow
About the role
- Build, maintain, and scale onboarding and ongoing enablement programs for GTM teams (Sales + CS)
- Coordinate global rollout of product launch training and certifications
- Ensure consistency and alignment of programs across North America, EMEA, and APAC
- Lead engaging live training sessions (virtual and in-person) for both Sales and Customer Success
- Deliver product launch sessions, onboarding workshops, and joint AE/CS enablement programs
- Partner with GTM Enablement Manager to co-facilitate and cover training delivery bandwidth
- Work with GTM leaders to identify enablement needs across Sales, CS, and Enterprise teams
- Partner with Product Marketing, RevOps, and Sales Leadership to translate initiatives into scalable programs
- Act as a point of contact for CS enablement, ensuring post-sales teams are equipped to drive adoption, retention, and expansion
- Maintain enablement platforms (WorkRamp, GTM Buddy, LMS/CMS) with updated content, playbooks, and learning paths
- Standardize frameworks, templates, and certification processes for global use
- Localize and adapt training materials for EMEA and APAC
- Track and report on program adoption, completion, and impact
- Collect feedback to continuously improve onboarding, launch readiness, and ongoing training
Requirements
- 3+ years of experience in enablement, program management, or learning & development within a B2B SaaS company
- Strong facilitation skills with experience delivering live and virtual training
- Proven success managing cross-functional projects and rolling out programs globally
- Ability to manage multiple priorities in a fast-paced environment
- Strong organizational skills and attention to detail
- Prior experience enabling Customer Success or post-sales teams
- Familiarity with sales and CS methodologies, including customer journey frameworks
- Experience with enablement tools such learning management systems (LMS) and content management systems (CMS) platforms
- High emotional intelligence (EQ) and strong interpersonal skills for building cross-team relationships
