Field Service Engineer 1
BD
Field Service Technician II
Nordson Corporation
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $37 per hour
Job Level
Mid-LevelSenior
Tech Stack
Ray
About the role
- Works on problems of moderate scope where analysis of situation or data review of identifiable factors is required
- Responsible for performing on-site installation, servicing and repair of complex equipment and systems
- Checks out and approves operational quality of system equipment
- Remotely troubleshoot and diagnose machine malfunctions
- Communicates and resolves issues to ensure successful sign off with customer is reached
- Instructs customers in the operation and maintenance of the system
- Serves as company liaison with customer on administrative and technical matters for assigned projects
Requirements
- Bachelor’s degree in engineering or other technical field; OR 6 years of equivalent experience in lieu of degree required
- Previous field service experience on test and inspection (e.g. - X-Ray or Bondtest) equipment preferred
- Excellent communication skills
- Experience successfully servicing electronic equipment strongly preferred
- Basic electro-mechanical troubleshooting skills preferred
- Experience using C4C/SAP preferred
- Proficient in Microsoft Office Suite, including Outlook, Word, and Excel
Benefits
- Exceptional customer service to new and existing customers
- Continuous learning environment
- Supportive culture in a growing and dynamic work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electro-mechanical troubleshootingservicing electronic equipmentinstallation of complex equipmentrepair of complex systemstroubleshooting machine malfunctionsdata analysistest and inspection equipmentX-Ray equipmentBondtest equipment
Soft skills
communication skillsproblem-solvingcustomer liaisonissue resolutioninstruction skills
