Field Engineer

• Provide comprehensive remote and on-site technical support for BD Pyxis automated dispensing systems in healthcare facilities.
• Diagnose, service, and resolve hardware and software issues while maintaining ownership of work orders, documenting all activities, and escalating complex problems to leadership when necessary.
• Implement and execute preventive maintenance programs for all BD Pyxis systems.
• Deliver efficient field services including installations, repairs, calibrations, and in-service training to healthcare customers in a timely manner according to support agreements.

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