AV Field Engineer
Mobileye
Linux
Field Service Engineer 1
BD
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $24 - $37 per hour
Job Level
Mid-LevelSenior
About the role
- Provide comprehensive remote and on-site technical support for BD Pyxis automated dispensing systems in healthcare facilities.
- Diagnose, service, and resolve hardware and software issues while maintaining ownership of work orders, documenting all activities, and escalating complex problems to leadership when necessary.
- Implement and execute preventive maintenance programs for all BD Pyxis systems.
- Deliver efficient field services including installations, repairs, calibrations, and in-service training to healthcare customers in a timely manner according to support agreements.
Requirements
- Associate Degree in Healthcare Technology or other technical field, or 3-5 years of related work experience, a plus
- Prior military Bio-Med experience, a plus
- Prior experience working as a hospital pharmacy technician or in a hospital Bio-Med environment, a plus
- Customer Support Certification, a plus
- 3-5 years of combination Hardware/Software/IT experience supporting both proprietary and standard applications, a plus
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportdiagnosing hardware issuesresolving software issuespreventive maintenanceinstallationsrepairscalibrationsin-service trainingsupporting applicationsBio-Med experience
Soft skills
customer supportdocumentationproblem escalationownership of work orderstimeliness
Certifications
Customer Support Certification
