Project Manager
Dayshape
Office Operations Coordinator
Nordic Knots
full-time
Posted on:
Origin: • 🇸🇪 Sweden
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Oversee daily running of the office: facilities and workplace well-being.
- Coordinate and maintain relationships with office suppliers.
- Drive initiatives that strengthen team culture, plan events and team-building for Stockholm and US teams.
- Support onboarding of new employees.
- Book travel, hotels, and logistics for team and management.
- Support finance with light administration: expenses, invoices, simpler transactions, and office budget follow-up.
- Respond to incoming customer inquiries via email and/or chat (level 1) and register and follow up cases in support tool.
- Compile recurring questions and contribute to FAQs and customer guides; escalate complex issues to appropriate teams.
Requirements
- People-person with energy, positivity, and culture-building mindset.
- Service-oriented; enjoy helping colleagues, customers, and management.
- Structured, solution-oriented, and skilled at prioritizing.
- Communicative in both Swedish and English, spoken and written.
- Previous experience in office management, administration, finance, or customer service is a plus but not required.
- Proactive, humble, and comfortable taking initiative.
- Ability to handle bookings, travel logistics, onboarding support, and light finance administration.
- Ability to respond to customer inquiries via email/chat (level 1) and register/follow up cases.
