Nooks

Business Operations

• Partner with company leadership to drive strategic initiatives from concept to execution.
• Own core business planning processes, including annual planning, quarterly OKRs, headcount planning, and resource allocation.
• Build and maintain operating cadences that improve alignment, accountability, and execution across teams.
• Analyze business performance and develop insights that inform key company decisions.
• Create dashboards, reporting frameworks, and metrics that help leaders understand the health of the business.
• Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting.
• Identify operational bottlenecks and design scalable processes that enable growth.
• Support executive decision-making through financial, operational, and strategic analysis.
• Evaluate new opportunities, investments, and business initiatives through quantitative and qualitative analysis.
• Prepare executive materials, board content, and strategic recommendations for leadership discussions.
• Serve as a force multiplier for the leadership team by ensuring the company's most important priorities move forward quickly and effectively.

Business Operations Manager

Engineering Manager

• Grow the team. Lead and mentor a high-performing engineering team, fostering an inclusive and innovative culture while overseeing hiring and team growth.
• Own the deployment outcome. GM-level responsibility for your customers' revenue numbers. We're aiming to 5x their meetings booked within a 1 month trial.
• Build agents across the breadth of a sales rep's workday. Account strategy, prospecting, outbound emails, LinkedIn DMs, gifting, call prep, followups. Each one requires going deep on how the rep actually works.
• Fully automate nuanced work on the SDR's behalf. These agents should learn over time, calibrate trust with the user, and have clear evals that prove they work.
• Embed into customers. Our customers have shared Slack channels with our engineers; you'll be on calls with users one day and shipping agent improvements back to them the next.

Engineering Manager, Agent Studio

Chief of Staff

• Serve as a trusted partner and thought partner to the CEO on the company's most important priorities.
• Own and drive the highest-impact strategic and operational initiatives across the business.
• Lead projects that span multiple functions, ensuring alignment, accountability, and execution.
• Translate high-level goals into actionable plans, milestones, and measurable outcomes.
• Identify organizational bottlenecks and implement scalable solutions that improve company performance.
• Drive company planning processes, operating rhythms, and executive decision-making.
• Prepare executive communications, presentations, board materials, and strategic analyses.
• Build and improve operating systems, planning frameworks, and company rituals.
• Leverage AI tools and agents to automate workflows, improve productivity, and accelerate decision-making.
• Partner with leaders across Engineering, Product, Sales, Marketing, Finance, and Operations to accelerate execution.
• Anticipate challenges before they emerge and proactively solve problems before they become issues.
• Act as a force multiplier for the CEO, enabling the company to move faster and make better decisions.

Sales

• Team leadership: hire, onboard, coach, and develop upsell AEs from 2 to 8 reps by end of year
• Playbook execution: refine and document the upsell sales motion for the Sequencing product; train the team and iterate based on data
• Build process to help track the function looking at both leading and lagging indicators of success
• Pipeline & forecast: own team ARR targets, call pipeline weekly, and report accurately to senior leadership
• Cross-functional partnerships:
• CS: align with Sandy and the CS team on account handoffs, health signals, and expansion timing
• Product: partner with Rohan to channel customer and field feedback; actively shape the roadmap conversation
• Deal quality: review non-standard deals, uphold pricing guardrails, and keep revenue clean
• Recruiting: actively pipeline upsell AE talent as the team scales

Head of Sequencing, Sales

• Deeply learn and understand the Nooks value proposition
• Support your team by co-selling on calls, helping during trials, and leading pricing/negotiation calls when needed
• You’ll be responsible for interviewing, hiring, and on-boarding new reps
• Implement, improve and standardize key sales processes in service of driving predictable revenue growth.
• Monitor sales performance: activity, pipelines, monthly forecasts, and closed-deals to ensure quota attainment

Sales Manager, Mid-Market

Product Manager

• Own a product area end-to-end, from defining the vision and strategy to driving execution and adoption.
• Partner with engineering, design, and GTM teams to build AI-powered experiences that make sales reps more productive.
• Translate customer pain points, market insights, and company goals into clear product requirements and roadmaps.
• Define success metrics and use data to inform decisions, measure outcomes, and iterate quickly.
• Collaborate closely with customers to gather feedback and validate hypotheses throughout the product lifecycle.
• Communicate priorities and progress across teams and ensure alignment with company objectives.

Business Operations Manager

Engineering Manager, Agent Studio

Chief of Staff

Head of Sequencing, Sales

Sales Manager, Mid-Market

Product Manager – AI Sequencing