Nokia

Risk

• Define, implement, and own the governance framework for Microsoft 365 Copilot and Copilot Studio across the enterprise
• Establish policies, standards, and guardrails for agent creation, publishing, usage, and retirement
• Design and maintain agent lifecycle governance, including ownership, approval flows, versioning, and decommissioning
• Partner with Security, Legal, Privacy, and Compliance teams to ensure responsible and compliant AI usage
• Define and enforce data protection and DLP controls related to Copilot and agent interactions
• Govern access models and permissions for Copilot Studio, agents, connectors, and extensibility scenarios
• Act as the enterprise authority on Copilot and agent governance, providing guidance to architects, developers, and business teams
• Define monitoring, auditing, and reporting requirements for Copilot and agents’ usage at scale
• Contribute to adoption and enablement efforts by providing clear governance playbooks, decision frameworks, and best practices
• Monitor Microsoft 365 Copilot roadmap, staying continuously aligned with Microsoft’s product direction, analyzing roadmap changes, and actively participating in private and public previews, internal programs initiatives to provide early architectural guidance, readiness assessments, and recommendations to stakeholders

Service Owner – CoPilot Studio Governance

Designer

• Partner with business stakeholders to identify high‑value copilot scenarios, define measurable outcomes (time saved, deflection rate, quality), and shape a delivery roadmap.
• Design end‑to‑end copilot solutions (Copilot Studio + data + integrations), including conversation strategy, orchestration approach, and overall technical architecture.
• Determine the best approach for grounding responses (approved knowledge sources, websites, SharePoint, Dataverse, Graph-connected content), and reduce hallucination risk with guardrails and citations where possible.
• Specify how the copilot will securely interact with enterprise systems using Power Platform connectors, custom connectors, APIs, or actions—ensuring performance and reliability.
• Design authentication patterns (Entra ID), role-based access, least privilege, and user context handling—especially when copilots call systems of record.
• Ensure the solution complies with organizational policies (DLP, data classification, retention, audit), and coordinate reviews with security/privacy teams.
• Define Dev/Test/Prod environment setup, solution packaging, versioning, release pipelines, and deployment patterns aligned to CoE standards.
• Create and maintain reusable templates (topic patterns, prompt patterns, escalation flows, connector/action patterns), plus naming conventions and design standards to scale consistently.
• Establish prompt guidance (system instructions style, grounding prompts, safe completion patterns), response formatting standards, and content safety practices.
• Plan functional testing, conversation testing (happy-path/edge cases), security testing, regression testing, and load/performance considerations; define acceptance criteria.
• Identify risks (misleading answers, sensitive data exposure, bias, over-automation), implement mitigations (guardrails, disclaimers, escalation), and document decisions for governance.
• Act as the bridge across business owners, makers, pro developers, security, and operations—driving design reviews, backlog clarity, and delivery alignment.
• Ensure go-live readiness (support model, runbooks, incident process), define maintenance cadence, and manage continuous improvement using analytics and feedback loops.

Solution Designer, Copilot Studio

Architect

• Contribute to Nokia's autonomous networks architecture, focusing on data platforms, agent runtimes, model infrastructure, governance, security, and product integration.
• Serve as a senior technical liaison between the CTAO office and Nokia business units, ensuring successful productization of architecture and validation outputs.
• Translate architectural concepts, prototypes, and proof-of-concepts into product requirements, reference architectures, implementation plans, and reusable engineering artifacts.
• Work closely with business unit architects, product managers, and engineering leaders to align autonomous networks architecture with product roadmaps and customer-facing solution priorities.
• Define productization paths for key capabilities such as agent runtimes, data products, AI/ML model services, telemetry pipelines, orchestration frameworks, and secure lifecycle management.
• Create and maintain architecture artifacts that business units can utilize, including design patterns, reference implementations, technical specifications, API/interface guidance, and validation criteria.
• Evaluate architectural validation artifacts and determine the necessary enhancements for product adoption, including hardening, simplification, generalization, or modularization.
• Support decision-making regarding build, buy, partner, and open-source options for autonomous network platform components.
• Participate in architecture reviews, design reviews, and implementation planning with engineering teams across Nokia.
• Identify and address gaps between CTO-level architecture and product unit execution, driving alignment on technical ownership, integration boundaries, dependency management, and delivery sequencing.

R&D Architect, Autonomous Networks

Systems Engineer

• Lead the technical sales process as a vital resource, working alongside the Account Team to deliver customized optical solutions.
• Develop and present engaging technical demonstrations of Nokia's optical product portfolio to clients.
• Analyze customer requirements to create tailored solutions focused on reliability, scalability, and cost-effectiveness.
• Prepare accurate network designs and quotations, ensuring seamless client onboarding and after-sales support.
• Participate in industry events and trade shows to promote Nokia's innovations and strengthen market presence.
• Quickly respond to RFI/RFP requests, addressing both functional and technical needs efficiently.
• Build and maintain long-term relationships with clients and internal teams, ensuring alignment and satisfaction throughout the sales cycle.
• Mentor and train sales team members on technical concepts and sales strategies, fostering a collaborative learning environment.

Principal Sales Systems Engineer

Project Manager

• Collaborate with cross-functional teams to drive projects from concept to completion
• Create and execute project schedules for hardware development
• Manage risks related to project timelines and deliverables
• Track and report on development milestones and project progress to stakeholders
• Coordinate prototype hardware builds
• Foster collaboration and a positive working environment among team members
• Conduct project performance analysis and lead post-mortem reviews for improvements

Senior R&D Hardware Project Manager

Sales Engineer

• Evaluate and develop business opportunities in collaboration with the Sales team
• Act as a subject matter expert, engage customers, present viable technical solutions, and articulate the value to customers.
• Support product demonstrations, on-site lab evaluations and network trials.
• Identify customer requirements and communicate to internal pricing teams the needed success to win the business
• Interpret internal and external business challenges and recommend best practices to improve products, processes, and services.
• Provide technical pre-sales and post sales Engineering support
• Travel: Up to 50% overnight travel to meet with customers, strategize with account leaders and represent Nokia at events.
• Engage directly and interact with the customer to determine challenges and propose solutions.

Sales Engineering Specialist

Engineer

• Managing and reviewing the wafer level testing that supports high volume production of Silicon Photonic transceivers
• Reviewing in-line metrology and electrical test data from the Fab and connecting it to silicon photonic wafer acceptance test (WAT) and known-good die test (KGD) data to drive yield improvements
• Reviewing SPC charts to detect trends
• Overseeing a fleet of test equipment and working with engineers and operators to ensure high quality data generation
• Working with Test Engineering teams to improve test throughput

Senior Photonic Yield Engineer

AI Engineer

• Intelligent Document Processing. Design and ship OCR + LLM pipelines that extract, classify, and validate information from scanned documents and PDFs. You'll own the full loop — from layout-aware parsing to entity extraction, confidence scoring, and feedback-driven improvement.
• Conversational AI on enterprise data. Build copilot-style assistants and query interfaces over our Databricks data products, with proper authentication, role-based access, and grounded responses.
• End-to-end delivery on Databricks and Azure. PySpark pipelines, Delta Lake, MLflow for experiment tracking and model registry, batch and real-time inference. Deploy on Azure with Azure OpenAI, Azure AI services, ADLS, Key Vault, and proper monitoring. Set up CI/CD and MLOps practices that make releases boring.
• Reusable foundations. Prompt patterns, evaluation harnesses, pipeline components, model templates — the assets that let the team move faster on the next use case.

Senior AI Engineer

Security Engineer

• Analyze, design, develop, and test products/services/improvements/bug resolutions for integrated hardware/software systems as per customers' requirements
• Resolve customer trouble tickets. Diagnose complex problems/issues (e.g., hardware, software, combination) and provide resolution or recommend corrective actions. Plan technical requirements from customers’ needs.
• Define product hardware/software evolutions through the creation and release of hardware/software documentation, hardware/software change control management, supplier and customer notifications.

SW Trainee – Security

Full-stack Engineer

• Autonomously performs tasks with a moderate level of guidance and within guidelines and policies.
• Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements.
• Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions.
• Plans technical requirements from customers’ needs.
• Develops SW build-controlled productions releases (EG main and update releases, service packages, maintenance updates, and customer design engineering).

Software Engineer – Trainee

• Be responsible for the development and/or maintenance of assigned deliverables in your area
• Ensure timely fault resolutions for any issues that arise
• Prepare and document designs for review
• Participate in specification reviews to ensure quality deliverables

Software Engineer

• Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.
• Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
• Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
• Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw).
• Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
• Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
• Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
• Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

Customer Documentation Developer

• Provide technical support analysis and solutions via ticket handling
• Investigate and identify software defects in cooperation with R&D
• Ensure SLAs are met for escalated cases
• Participate in Emergency on call shifts (12x7)
• Provide remote recovery support in the event of an out-of-service condition
• Travel to customer or customer team premises upon requests
• Create reports for Root Cause Analysis
• Perform deployments based on cloud infrastructure
• Participate in New Product Introduction (NPI) Activities
• Gain Deep down knowledge of functional areas
• Plan and execute technical tasks requiring specialist skills in your own professional area.

Care Engineer

Procurement

• Review and validate Purchase Requests (PRs) for completeness, compliance, and correct categorization, validate pricing, supplier alignment, and contract availability
• Identify sourcing requirements and initiate RFx where applicable, resolve discrepancies between PRs, quotations, and contract terms, engage stakeholders to correct errors and ensure readiness for sourcing
• Ensure adherence to procurement policies and preferred supplier base, execute end-to-end sourcing events (RFI, RFQ, RFP) aligned with category strategies
• Identify and shortlist suppliers based on defined criteria and category alignment, conduct market analysis, supplier research, and benchmarking
• Develop commercial and technical evaluation models, manage supplier communications and clarifications during sourcing events
• Support evaluation, supplier selection, and award recommendations, ensure alignment with cost, quality, risk, and compliance objectives
• Perform cost analysis and benchmarking across supplier bids, support commercial negotiations (pricing, payment terms, contractual terms)
• Drive alignment between stakeholders and suppliers on commercial outcomes, prepare sourcing recommendations and business cases for approvals
• Identify catalogue opportunities based on spend patterns and recurring demand, drive standardization and compliance through catalogue adoption
• Collaborate with stakeholders and suppliers to define catalogue scope and content
• Support catalogue creation, validation, testing, and system enablement, ensure alignment with preferred supplier strategy and procurement policies

Procurement Manager

• Work in a cross-functional, agile team developing embedded Optical Line System software products.
• Involve extensive discussions with System Engineering, FW and SW development teams, and Validation teams.
• Take full responsibility that a new feature is delivered on time with the right quality using state-of-the-art continuous integration pipelines.