NISC

Salesforce Developer

• Collaborate in the design, development, and delivery of complex Salesforce features with impact across multiple systems.
• Translate broad user needs and business requirements into scalable technical solutions and reusable architectural patterns.
• Research and resolve technical issues involving integrations, custom development, and multi-application dependencies.
• Serve as a development lead on small-to-mid size projects and coordinate across internal teams.
• Partner with architects and senior engineers on frameworks and infrastructure design.
• Conduct peer code reviews, provide constructive feedback, and enforce coding best practices.
• Mentor junior developers, offering guidance on development techniques and career growth.
• Represent the team in enterprise technical discussions and cross-functional collaboration.
• Contribute to maintaining system performance, reliability, and adherence to security standards.
• Utilize AI-driven development tools to enhance productivity, identify issues early, automate repetitive tasks, and generate documentation or test cases.
• Stay informed on Salesforce updates, industry trends, and cloud technologies; present ideas for innovation and improvement.
• Participate in Agile/Scrum ceremonies and lead technical demos or discussions when appropriate.
• Commitment to NISC’s Shared Values and promotion of our cooperative spirit.
• Other duties as assigned.

Salesforce Architect – Salesforce Development

Solutions Engineer

• Lead the setup, configuration, and testing of third-party Advanced Metering Infrastructure (AMI) systems to ensure seamless integration with NISC’s Meter Data Management System (MDMS).
• Collaborate with vendors and internal teams to validate data flows and system interoperability using protocols such as SFTP and Web Services.
• Define project scope, deliverables, and timelines in collaboration with utility clients, ensuring alignment with operational goals and regulatory requirements.
• Facilitate regular status updates and milestone reviews to maintain transparency and accountability throughout the project lifecycle.
• Lead the setup and execution of the Validation, Estimation, and Editing (VEE) process within NISC MDMS to ensure data integrity and compliance.
• Perform detailed mapping and analysis of meter reading data for accurate ingestion into MDMS.
• Assist in validating converted data sets and support basic conversion analysis to identify discrepancies or gaps.
• Present application usage strategies and industry best practices to utility clients, focusing on maximizing system performance and operational efficiency.
• Provide ongoing application support and troubleshooting throughout the implementation and post-go-live phases.
• Participate in after-hours support rotation.
• Uphold NISC’s Statement of Shared Values.
• Perform other duties as assigned.

Technical Software Implementation Specialist – Meter Data Management

Data Engineer

• Assemble large, complex data sets that meet functional / non-functional business requirements.
• Understanding of Data Warehouse and Data Lakehouse paradigms.
• Design and build optimal data pipelines from a wide variety of data sources using AWS technologies.
• Work with stakeholders including the Executive, Product, Data and Design teams to assist with data-related technical issues and support their data infrastructure needs.
• Create data tools for analytics and data scientist team members that assist them in building and optimizing a unified data stream.
• Work with other data engineering experts to strive for greater functionality while making data more discoverable, addressable, trustworthy, and secure.
• Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc.
• Create and maintain a culture of engagement and one that is conducive of NISC’s Statement of Shared Values.
• Commitment to NISC’s Statement of Shared Values.

Data Engineer, AWS, Databricks

Account Manager

• Reports to the Team Lead of Account Management and serves as the single point of contact for assigned Utility/Energy Members.
• Establishes and manages relationships, ensuring consistent communication and engagement with Members across North Dakota, South Dakota, and Nebraska.
• Visits assigned Members onsite annually and provides timely written Member Summary reports to NISC leadership.
• Ensures action items are clearly communicated and addressed internally and with Members.
• Influences Member satisfaction and loyalty and proactively recommends services and solutions (upsell products) to anticipated Member needs.
• Communicates value proposition of NISC solutions across the enterprise and maintains up-to-date knowledge of NISC solutions and services.
• Proactively builds relationships with business partners at industry events, presents 30–60 minute NISC updates, and attends conferences and trade shows to promote solutions.
• Maintains accurate records of all member interactions, proposals, and negotiations using SalesForce, Service Now, Smartsheet, Office 365, and OneNote; updates databases with organizational profiles, utilization, satisfaction levels, etc.
• Demonstrates leadership internally to mitigate Member issues, may lead internal projects, speak at industry events, and serve as backup to the Team Lead.

Salesforce Architect – Salesforce Development

Technical Software Implementation Specialist – Meter Data Management

Data Engineer, AWS, Databricks

Account Manager, Utility