Location: Chicago • California, Colorado, Florida, Illinois, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, Washington • 🇺🇸 United States
Develop and maintain Apex classes, triggers, and Lightning Web Components (LWCs) to enhance and extend core functionality in Salesforce Service Cloud
Build scalable, maintainable flows and automation to support case routing, escalation, service-level agreements (SLAs), Omni-Channel setup, and Knowledge management
Design and implement robust integrations between Salesforce and Marketing Cloud using Marketing Cloud Connect, REST APIs, and custom solutions for cross-cloud data sync
Create and optimize automated journeys, triggers, and data extensions in Marketing Cloud via AMPscript, SSJS (Server-Side JavaScript), and REST/SOAP API calls
Collaborate with Product Managers and Salesforce Admins to understand customer service and marketing needs, and translate them into secure, performant solutions
Contribute to technical design sessions and lead development for solutions involving customer case management, email automation, campaign tracking, and personalized engagement
Participate in code reviews, implement unit tests, and follow modern DevOps best practices (SFDX, Git, CI/CD) to support high-quality deployments
Ensure compliance with Salesforce security models, proper access control, and data visibility across both Service and Marketing Cloud implementations
Produce clear, maintainable documentation to support knowledge transfer and onboarding
Requirements
1–3 years of hands-on experience developing on the Salesforce platform, with strong proficiency in Apex, SOQL, LWC, and platform customization
Experience building and deploying solutions within Salesforce Service Cloud, including Case Management, Omni-Channel, Email-to-Case, Knowledge, and Entitlement Management
Proficiency with Salesforce Marketing Cloud development, including:
Building and maintaining Email Studio campaigns
Writing AMPscript and Server-Side JavaScript
Using Marketing Cloud REST/SOAP APIs for custom data management
Implementing triggered sends and automated journeys via Journey Builder
Life and Disability Insurance Covered 100% by NinjaTrader
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ApexSOQLLightning Web ComponentsAMPscriptServer-Side JavaScriptREST APISOAP APISalesforce Service CloudSalesforce Marketing CloudDevOps best practices
Soft skills
communicationcollaborationdebuggingtroubleshootingproactive problem solvingtechnical designknowledge transfercustomer service understandingperformance optimizationdocumentation