NinjaTrader

Solutions Engineer

• Serve as the senior technical point of contact for partners integrating with NinjaTrader APIs, providing expert guidance on authentication, endpoints, data models, and architectural best practices
• Partner directly with external engineering teams to debug complex integration issues, conduct code reviews of their implementations, and accelerate time-to-production
• Collaborate closely with Technical Account Managers to deliver a seamless partner experience, translating business requirements into technical solutions and providing real-time support during critical integration milestones
• Diagnose and resolve complex API issues spanning WebSocket connections, REST endpoints, and real-time data feeds, often under time pressure with high-value partners
• Own the quality standard for API support, establishing best practices for troubleshooting, documentation, and partner communication that the broader team can follow
• Build and enhance internal tools, scripts, and diagnostic utilities that improve support efficiency and enable faster issue resolution
• Drive continuous platform improvement by synthesizing partner feedback into actionable recommendations for Product and Engineering, influencing the API roadmap
• Mentor junior team members on technical troubleshooting, partner communication, and maintaining composure in high-stakes situations
• Develop deep expertise in NinjaTrader's evaluation platform, trading systems, and API architecture to provide authoritative technical leadership

Senior Solutions Engineer, Evaluation Services

Art Director

• Own the visual direction for NinjaTrader Live and all NT Live-adjacent creative — establishing a cohesive look and feel across broadcast, social, email, and experiential touchpoints
• Define and develop video and motion graphics systems (intros, outros, stingers, lower-thirds, sizzle reels, social clips) that elevate and unify the brand's dynamic identity
• Leverage AI creative tools as a core part of your workflow, not a novelty
• Direct and contribute to video editing across formats — livestream recaps, social cutdowns, ads, highlight reels, and promotional content
• Define creative standards for short-form video, ensuring strong hooks, pacing, and visual treatments optimized for engagement and retention
• Direct the Senior Graphic Designer, ensuring static and motion systems evolve cohesively and the creative bar stays high across every deliverable
• Provide clear, actionable feedback that supports the growth and output of your direct report while maintaining quality and consistency across all work
• Collaborate cross-functionally with producers, media, and social teams to translate business goals into compelling visual storytelling
• Own the creative process from concept through execution — balancing hands-on design work with strategic oversight
• Stay ahead on motion design, video, live streaming assets, and AI creative advancements
• Build the systems that make scale possible: own templates, style guides, and asset organization workflows that enable the team to produce more, faster, without losing consistency
• Own and delegate the creative schedule — managing multiple live and in-progress projects with competing deadlines and same-day turnarounds

Art Director, Video

Platform Engineer

• Define and maintain golden paths for service creation, including service templates, starter kits, and scaffolding tools that let teams go from zero to production-ready with minimal friction
• Own developer onboarding workflows and maintain high-quality platform documentation
• Establish and evolve CI/CD pipeline standards across the organization
• Design release automation patterns, including rollout safety mechanisms such as canary deployments, progressive delivery, and automated rollbacks
• Build and maintain internal platform portals, reusable infrastructure modules, and paved-road workflows
• Enable product engineering teams to provision resources, configure environments, and ship features independently without reliance on other teams
• Champion platform adoption through clear documentation, enablement sessions, and a consultative approach
• Measure developer satisfaction and platform adoption metrics to continuously improve the experience
• Partner with product engineering, infrastructure, and operations teams to ensure platform tooling meets cross-platform needs
• Translate engineering pain points into scalable platform capabilities• Embed security and compliance requirements such as SOC2 and PCI-DSS into platform tooling and CI/CD pipelines

Senior Platform Engineer

Product Manager

• Drive the overall product strategy and vision for Trader Engagement in collaboration with product and growth leadership, marketing, engineering, design, and data science teams, ensuring alignment with broader strategic company goals, including the integration of AI-powered experiences across the trader journey
• Set organizational direction for engagement, conversion, and retention, translating company goals into a coherent, sequenced roadmap on a quarterly basis with a clear point of view on where AI and personalization unlock improvements in trader outcomes
• Lead and develop a team of PMs, establishing a high-performance culture grounded in product excellence, customer empathy, and rigorous execution
• Own the engagement flywheel end-to-end, from first meaningful moment through long-term retention, designing experiences that move traders through each stage with confidence, including AI-driven nudges and personalized learning recommendations
• Partner with data science and ML teams to build and iterate on personalization and recommender systems that surface the right content, tools, and guidance to each trader at the right moment
• Design and run experiments to test hypotheses related to growth, engagement, and AI feature effectiveness, establishing clear metrics and feedback loops to scale what works

Director of Product, Trader Engagement

• Drive the overall product roadmap for the Core Platform Web/Mobile Squad in collaboration with product leadership, engineering, and design, ensuring alignment with broader company strategy and goals
• Define and sequence a coherent quarterly roadmap for web and mobile trading experiences that balances trader needs, business outcomes, and technical feasibility
• Own the end-to-end trader experience across web and mobile surfaces, from order entry and charting to account management and platform navigation by designing intuitive, high-performance interfaces that move traders forward with confidence
• Partner closely with UX/design to uphold a high bar for interface quality, accessibility, and consistency across platforms
• Serve as the voice of the trader, deeply understanding user behaviors, pain points, and goals through research and data, translating those insights into clear product decisions
• Define and own Core Platform product metrics, using data to guide prioritization, measure feature impact, and drive continuous improvement across web and mobile surfaces

Principal Product Manager, Core Platform

Operations

• Design efficient research workflows and processes by evaluating current research operations from project intake through delivery and building repeatable systems that reduce friction
• Ensure research practices adhere to company standards, including regulatory and compliance requirements as well as internal best practices for brand voice and participant experience
• Build and manage a customer research panel, including platform onboarding, recruitment strategy, and governance of contact frequency
• Manage day-to-day research logistics by supporting study setup, launch, monitoring, and troubleshooting while coordinating access to the research panel

Senior Solutions Engineer, Evaluation Services

Art Director, Video

Senior Platform Engineer

Director of Product, Trader Engagement

Principal Product Manager, Core Platform

Research Operations Manager