Enterprise Solutions Engineer
NinjaOne
full-time
Posted on:
Location Type: Hybrid
Location: North Carolina • Tennessee • United States
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About the role
- own the full pre-sales technical experience for enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
- collaborate closely with Account Executives and Sales Leadership to drive growth and align technical value to business goals
- partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption success
- support the review and alignment of technical content within RFPs and RFIs without owning full proposal management
- serve as a strategic voice between Sales and Product—surfacing feedback, identifying feature gaps, and influencing roadmap direction
- build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
- represent NinjaOne at enterprise-facing industry events, conferences, and customer forums
- help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment
Requirements
- 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise B2B SaaS customers
- proficiency in Windows environments (registry, services, performance troubleshooting)
- familiarity with Linux/macOS systems and basic command-line troubleshooting
- strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
- hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
- scripting experience in PowerShell, JavaScript, &/or VBScript is strongly preferred
- experience with Salesforce, Jira, Highspot, or equivalent systems is required
- bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus
Benefits
- medical, dental, and vision insurance
- 401(k) plan
- unlimited PTO
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-sales engineeringsolutions architecturetechnical consultingWindows environmentsLinux systemsnetworking conceptsRMM toolsITSM platformsscripting in PowerShellscripting in JavaScript
Soft Skills
collaborationcommunicationstrategic thinkingcustomer successinfluencingproblem-solvingtechnical guidancecross-functional alignmentfeedback managementprocess improvement
Certifications
CISSPSecurity+cloud architecture