Enterprise Solutions Engineer, SLED
NinjaOne
full-time
Posted on:
Location Type: Remote
Location: California • United States
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About the role
- Own the full pre-sales technical experience for SLED and enterprise accounts—guiding prospects through evaluation, product demos, architecture design, and proof-of-concept stages
- Collaborate closely with Account Executives and Sales Leadership to drive public sector growth and align technical value to agency and institutional goals
- Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed public environments
- Support the review and alignment of technical content within RFPs and RFIs, providing subject matter expertise and compliance insight, without owning full proposal management
- Serve as a strategic voice between Sales and Product—surfacing SLED-specific feedback, identifying feature gaps, and influencing roadmap direction
- Build and maintain reusable technical assets including lab environments, demo flows, battlecards, and scripts to support a scalable AE-to-SE model
- Represent NinjaOne at government and education-focused events, conferences, and customer forums
- Help shape the future of the Enterprise SE function as a founding member of the team, contributing to playbooks, processes, and cross-functional alignment
Requirements
- 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting SLED or enterprise B2B SaaS customers
- Proficiency in Windows environments (registry, services, performance troubleshooting)
- Familiarity with Linux/macOS systems and basic command-line troubleshooting
- Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections
- Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management
- Scripting experience in PowerShell, JavaScript, and/or VBScript is strongly preferred
- Experience with Salesforce, Jira, Highspot, or equivalent systems is required
- Bachelor’s degree preferred but not required. Technical certifications (e.g., CISSP, Security+, cloud architecture) are a plus
Benefits
- Comprehensive benefits package, which includes medical, dental, and vision insurance
- 401(k) plan
- Unlimited PTO
- Opportunity for growth and advancement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
pre-sales engineeringsolutions architecturetechnical consultingWindows environmentsLinux systemsnetworking conceptsscriptingRMM toolsITSM platformsendpoint lifecycle management
Soft Skills
collaborationcommunicationstrategic thinkingcustomer successproblem-solvinginfluencingtechnical expertisecross-functional alignmentpresentation skillsleadership
Certifications
CISSPSecurity+cloud architecture