NightOwl Consulting

Administrative Assistant

• Draw Administration: Process, manage, and track construction draw requests and payments, with a focus on renovation loan projects.
• Post-Close Construction: Review and validate documentation for completed renovation projects and related loans.
• Servicing Support: Assist with mortgage servicing tasks, including tracking renovation loan statuses, ensuring compliance, and handling customer inquiries.
• Accounts Receivable (AR) and Accounts Payable (AP): Oversee payments, invoices, and reconciliations related to renovation loan disbursements.
• Collaboration: Work with relevant teams to ensure accurate and timely financial transactions for renovation projects.
• Administrative Support: Prepare reports, maintain documentation, and assist in audit preparations specific to renovation loan servicing.
• Client and Stakeholder Communication: Maintain professional, accurate communication with clients and stakeholders to ensure a seamless information flow.

Draw Admin Assistant – US Mortgage, Renovation Loans

Insurance

• Obtain payment information from the Account Manager.
• Confirm policy effective dates.
• Bind policies for home, auto, umbrella, PAF, and other applicable lines.
• Download RCEs, applications, policies/DEC pages, and invoices (when provided by the carrier).
• Create invoices in EZLynx when the carrier does not provide one.
• Prepare endorsement checklists for home, auto, or both as needed.
• Upload all documents into EZLynx, create a signature envelope, and send applications and checklists to the customer for signatures.
• Send auto ID cards, policy documents, receipts, and related materials to the customer.
• For loan closings, send RCE, policy/DEC page, and invoice to the processing team, then upload the sent email to customer documents.
• Monitor EZLynx for signed applications and endorsement checklists; follow up on missing documents.
• Download signed applications and upload them to the carrier when required.
• Track leads for the Account Manager (if applicable).
• Update closing dates as needed and send revised policy documents to loan officers or processing teams.

Insurance Sales Assistant

Marketing

• Assist in planning and executing marketing campaigns targeting homeowners age 62+.
• Coordinate email marketing campaigns, newsletters, and drip campaigns.
• Manage and update CRM systems with lead and referral partner data.
• Track campaign performance metrics and prepare reports.
• Help create and edit marketing materials (flyers, brochures, social posts, landing pages).
• Draft social media posts, blog content, and educational materials related to reverse mortgages.
• Schedule and manage content across platforms (Facebook, LinkedIn, YouTube, etc.).
• Support website updates and ensure compliance-friendly messaging.
• Assist with SEO optimization and local search marketing initiatives.
• Coordinate seminars, webinars, and community education events.
• Manage event logistics, invitations, and follow-up communications.
• Support outreach efforts to financial advisors, real estate agents, and elder law attorneys.
• Ensure marketing materials align with industry regulations and company compliance standards.
• Maintain organized records of marketing approvals and disclosures.Work closely with compliance teams to review marketing content before publication.
• Monitor inbound marketing inquiries and route leads appropriately.
• Assist loan officers with marketing requests and presentation materials.
• Maintain organized digital files and marketing calendars.

Reverse Mortgage Assistant

Executive Assistant

• Email Management: Efficiently manage and prioritize the executive's email correspondence, ensuring timely responses and appropriate follow-ups.
• Phone Calls: Handle both inbound and outbound calls as needed
• Calendar Management: Maintain and organize complex calendars, schedule appointments, and coordinate meetings with internal and external stakeholders. (use of Calendly is integrated)
• Bookkeeping: Provide light bookkeeping support, including expense tracking, invoice processing, and financial documentation organization.
• Marketing Support: Utilize Canva for designing professional and visually appealing presentations, marketing materials, and other collateral as needed. This may include graphics such as thank-you notes, birthday cards, etc.
• Social Media: Coordinate a social media calendar to ensure all posts make it to the appropriate medium.
• Travel Coordination: Arrange and coordinate travel plans, accommodations, and itineraries for business-related trips.
• Document Preparation: Draft and edit correspondence, reports, and other documents on behalf of the executive team.
• Meeting Coordination: Prepare meeting agendas, attend meetings as needed, and compile meeting minutes. Ensure effective communication and collaboration within the team.
• Project Management: Assist in managing special projects, ensuring they are completed accurately and on time.

Executive Assistant, US Sales Team

Attorney

• Review Power of Attorney documents and trusts, ensuring they are properly executed and compliant with applicable laws. Identify and address any discrepancies or issues in the documents.
• Perform an initial pass on redlining contracts, including reviewing terms, conditions, and clauses to ensure compliance with company policies and industry regulations. Work with the Associate General Counsel to address any necessary revisions.
• Review and analyze lease agreements to ensure they meet legal standards and align with the company’s objectives. Ensure compliance with relevant regulations and provide recommendations for necessary changes.
• Conduct legal research related to mortgage laws, regulations, and industry standards to ensure company policies and practices are fully compliant. Provide insights and support in maintaining up-to-date compliance documentation.
• Assist in drafting and editing various legal documents as needed. Ensure all documentation is accurate, clear, and adheres to legal requirements.
• Work closely with the Associate General Counsel and other legal team members to provide support on special projects, legal matters, and contract reviews. Collaborate to ensure smooth legal operations.
• Organize and maintain legal files and documentation, ensuring all records are easily accessible and up-to-date for internal use and audits.
• Provide general legal support for other departments within the company, ensuring that business operations are aligned with legal guidelines and minimizing risk.

Legal Specialist

Manager

• Analyze and resolve Encompass errors and failures efficiently and accurately.
• Maintain comprehensive knowledge of compliance guidelines, regulations, and industry standards relevant to mortgage lending.
• Utilize Mavent proficiently, including interpreting and applying Mavent codes to maintain compliance.
• Collaborate with loan officers, processors, and underwriters to address compliance issues promptly.
• Document and report compliance-related findings and corrections clearly and concisely.
• Support internal compliance audits and assist in corrective action plans as needed.

Disclosure Specialist/Manager – US Mortgage

Project Manager

• Lead all aspects of a major electrical project from planning to completion.
• Ensure compliance with NEC codes and local electrical regulations.
• Coordinate with engineers, contractors, and stakeholders to maintain project schedule and budget.
• Oversee procurement, subcontracts, and resource allocation.
• Prepare detailed reports, documentation, and progress updates.
• Identify and mitigate risks to ensure project success

Electrical Project Manager

Business Development Rep

• We are seeking a motivated and results-driven Business Development Representative (BDR) to join our team.
• The BDR will play a key role in generating new business opportunities, nurturing relationships with prospects, and supporting the sales pipeline.
• The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.

Business Development Representative

Recruitment

• Lead full-cycle recruitment efforts, from job posting and sourcing to interviewing, offer negotiation, and onboarding.
• Partner with hiring managers to understand workforce needs and develop effective recruiting strategies.
• Source and attract candidates using multiple channels, including job boards, social media, networking, and referrals.
• Maintain a pipeline of qualified candidates for critical mortgage and finance positions.
• Conduct thorough candidate screenings, interviews, and reference checks to ensure a high-quality hiring process.
• Track and analyze recruitment metrics to improve efficiency and effectiveness of hiring processes.
• Provide guidance on market trends, salary benchmarks, and competitive hiring strategies within the mortgage sector.
• Ensure compliance with employment laws and internal policies throughout the recruitment process.

Senior Recruiter, US Mortgage Experience Required

AI Engineer

• Architect and build Agentic AI systems capable of completing complex, multi-step tasks with minimal human oversight.
• Design intelligent workflows and memory-augmented agents to handle tasks such as document parsing, task routing, borrower communication, and compliance reviews.
• Work closely with product and operations teams to understand bottlenecks in the mortgage process and develop AI-powered solutions.
• Integrate AI agents into existing tech stacks, especially Encompass LO Connect, leveraging UI-based automations, browser scripting, or platform-native extensions where APIs are unavailable.
• Continuously refine AI systems with feedback loops, prompt engineering, task planning algorithms, and human-in-the-loop models.
• Stay current with developments in LLMs, tool use, and cognitive architecture trends (LangGraph, CrewAI, etc.).

AI Developer

Graphics Designer

• Develop and execute digital design projects for social media, ensuring all visuals are engaging and on-brand.
• Create visually appealing email templates and website designs that enhance user experience.
• Collaborate with the marketing team to produce cohesive and effective digital campaigns.
• Utilize Adobe Creative Suite, including but not limited to InDesign, to create high-quality design assets.
• Ensure all designs are logically constructed and convey the desired message effectively.
• Maintain brand consistency across all digital platforms.

Digital, Graphic Designer

• Design and create marketing collateral for luxury properties, including brochures, flyers, property listing presentations, websites, and social media content.
• Collaborate closely with the marketing and sales teams to create cohesive, branded materials in various marketing formats that align with the client’s premium standards.
• Maintain and enhance the brand’s visual identity, ensuring consistency across all platforms, both digital and print.
• Design email templates and digital advertisements to drive engagement and promote property listings.
• Assist with the design of promotional materials for events, open houses, and virtual property tours.
• Develop templates and guidelines to streamline future marketing projects, maintaining a high level of consistency.
• Stay up to date with emerging design trends, tools, and technology to maintain a cutting-edge approach in all creative work.
• Manage multiple projects simultaneously, ensuring all design deliverables meet deadlines and client expectations.
• Provide design support for internal and external communications, ensuring all materials reflect the luxury nature of the brand.
• Create logo and brand identity that reflects the unique voice, tone, and positioning of the brand.

Graphic Designer

Video Editor

• Edit and enhance video content provided by Loan Officers (LOs), ensuring a polished, high-quality final product.
• Add engaging elements such as captions, graphics, transitions, and effects to improve viewer engagement.
• Schedule and manage posts, including reels, to maximize exposure across social media platforms.
• Ensure all social media activity adheres to industry regulations and company policies.
• Collaborate with the marketing team to maintain brand consistency and align content with overall marketing strategies.
• Report directly to the team's Head of Marketing and assist with marketing initiatives as needed.

Underwriter

• Lead, mentor, and manage a team of underwriters, fostering a culture of accountability, accuracy, and efficiency.
• Provide ongoing training and performance management to ensure high-quality credit decisions.
• Establish and monitor team productivity, turn times, and service level agreements.
• Review and approve loan files for credit, collateral, and compliance with conforming, FHA, VA, jumbo, and non-QM guidelines.
• Serve as the escalation point for complex underwriting scenarios.
• Ensure adherence to investor guidelines, agency rules (Fannie Mae, Freddie Mac, FHA, VA), and company credit policies.
• Oversee warehouse line utilization, collateral management, and funding requirements.
• Monitor credit risk exposure and collaborate with secondary marketing and finance teams on pipeline management.
• Implement risk controls and provide feedback to improve overall loan quality.
• Partner with operations, sales, compliance, and secondary marketing to support company growth while maintaining credit integrity.
• Communicate underwriting decisions effectively to internal teams, loan officers, and executives.
• Contribute to policy development and continuous process improvement initiatives.

Underwriting Manager

Copywriter

• Write and edit high-quality blog posts, articles, and marketing copy related to treehouses, including topics such as design, construction, maintenance, and the benefits of treehouses.
• Develop content strategies that align with our brand voice and business objectives.
• Conduct keyword research and implement SEO best practices to optimize content for search engines.
• Collaborate with the marketing team to create compelling copy for various channels, including social media, email campaigns, and website content.
• Assist in developing and managing SEM campaigns to drive traffic and conversions.
• Stay updated on industry trends and incorporate relevant insights into content.
• Proofread and revise content to ensure clarity, consistency, and accuracy.