NightOwl Consulting

Executive Assistant

• Email Management: Efficiently manage and prioritize the executive's email correspondence, ensuring timely responses and appropriate follow-ups.
• Phone Calls: Handle both inbound and outbound calls as needed
• Calendar Management: Maintain and organize complex calendars, schedule appointments, and coordinate meetings with internal and external stakeholders. (use of Calendly is integrated)
• Bookkeeping: Provide light bookkeeping support, including expense tracking, invoice processing, and financial documentation organization.
• Marketing Support: Utilize Canva for designing professional and visually appealing presentations, marketing materials, and other collateral as needed. This may include graphics such as thank-you notes, birthday cards, etc.
• Social Media: Coordinate a social media calendar to ensure all posts make it to the appropriate medium.
• Travel Coordination: Arrange and coordinate travel plans, accommodations, and itineraries for business-related trips.
• Document Preparation: Draft and edit correspondence, reports, and other documents on behalf of the executive team.
• Meeting Coordination: Prepare meeting agendas, attend meetings as needed, and compile meeting minutes. Ensure effective communication and collaboration within the team.
• Project Management: Assist in managing special projects, ensuring they are completed accurately and on time.

Executive Assistant, US Sales Team

Attorney

• Review Power of Attorney documents and trusts, ensuring they are properly executed and compliant with applicable laws. Identify and address any discrepancies or issues in the documents.
• Perform an initial pass on redlining contracts, including reviewing terms, conditions, and clauses to ensure compliance with company policies and industry regulations. Work with the Associate General Counsel to address any necessary revisions.
• Review and analyze lease agreements to ensure they meet legal standards and align with the company’s objectives. Ensure compliance with relevant regulations and provide recommendations for necessary changes.
• Conduct legal research related to mortgage laws, regulations, and industry standards to ensure company policies and practices are fully compliant. Provide insights and support in maintaining up-to-date compliance documentation.
• Assist in drafting and editing various legal documents as needed. Ensure all documentation is accurate, clear, and adheres to legal requirements.
• Work closely with the Associate General Counsel and other legal team members to provide support on special projects, legal matters, and contract reviews. Collaborate to ensure smooth legal operations.
• Organize and maintain legal files and documentation, ensuring all records are easily accessible and up-to-date for internal use and audits.
• Provide general legal support for other departments within the company, ensuring that business operations are aligned with legal guidelines and minimizing risk.

Legal Specialist

Manager

• Analyze and resolve Encompass errors and failures efficiently and accurately.
• Maintain comprehensive knowledge of compliance guidelines, regulations, and industry standards relevant to mortgage lending.
• Utilize Mavent proficiently, including interpreting and applying Mavent codes to maintain compliance.
• Collaborate with loan officers, processors, and underwriters to address compliance issues promptly.
• Document and report compliance-related findings and corrections clearly and concisely.
• Support internal compliance audits and assist in corrective action plans as needed.

Disclosure Specialist/Manager – US Mortgage

Project Manager

• Lead all aspects of a major electrical project from planning to completion.
• Ensure compliance with NEC codes and local electrical regulations.
• Coordinate with engineers, contractors, and stakeholders to maintain project schedule and budget.
• Oversee procurement, subcontracts, and resource allocation.
• Prepare detailed reports, documentation, and progress updates.
• Identify and mitigate risks to ensure project success

Electrical Project Manager

Business Development Rep

• We are seeking a motivated and results-driven Business Development Representative (BDR) to join our team.
• The BDR will play a key role in generating new business opportunities, nurturing relationships with prospects, and supporting the sales pipeline.
• The ideal candidate is proactive, detail-oriented, and thrives in a fast-paced environment.

Business Development Representative

Recruitment

• Lead full-cycle recruitment efforts, from job posting and sourcing to interviewing, offer negotiation, and onboarding.
• Partner with hiring managers to understand workforce needs and develop effective recruiting strategies.
• Source and attract candidates using multiple channels, including job boards, social media, networking, and referrals.
• Maintain a pipeline of qualified candidates for critical mortgage and finance positions.
• Conduct thorough candidate screenings, interviews, and reference checks to ensure a high-quality hiring process.
• Track and analyze recruitment metrics to improve efficiency and effectiveness of hiring processes.
• Provide guidance on market trends, salary benchmarks, and competitive hiring strategies within the mortgage sector.
• Ensure compliance with employment laws and internal policies throughout the recruitment process.

Senior Recruiter, US Mortgage Experience Required

AI Engineer

• Architect and build Agentic AI systems capable of completing complex, multi-step tasks with minimal human oversight.
• Design intelligent workflows and memory-augmented agents to handle tasks such as document parsing, task routing, borrower communication, and compliance reviews.
• Work closely with product and operations teams to understand bottlenecks in the mortgage process and develop AI-powered solutions.
• Integrate AI agents into existing tech stacks, especially Encompass LO Connect, leveraging UI-based automations, browser scripting, or platform-native extensions where APIs are unavailable.
• Continuously refine AI systems with feedback loops, prompt engineering, task planning algorithms, and human-in-the-loop models.
• Stay current with developments in LLMs, tool use, and cognitive architecture trends (LangGraph, CrewAI, etc.).

AI Developer

Graphics Designer

• Develop and execute digital design projects for social media, ensuring all visuals are engaging and on-brand.
• Create visually appealing email templates and website designs that enhance user experience.
• Collaborate with the marketing team to produce cohesive and effective digital campaigns.
• Utilize Adobe Creative Suite, including but not limited to InDesign, to create high-quality design assets.
• Ensure all designs are logically constructed and convey the desired message effectively.
• Maintain brand consistency across all digital platforms.

Digital, Graphic Designer

• Design and create marketing collateral for luxury properties, including brochures, flyers, property listing presentations, websites, and social media content.
• Collaborate closely with the marketing and sales teams to create cohesive, branded materials in various marketing formats that align with the client’s premium standards.
• Maintain and enhance the brand’s visual identity, ensuring consistency across all platforms, both digital and print.
• Design email templates and digital advertisements to drive engagement and promote property listings.
• Assist with the design of promotional materials for events, open houses, and virtual property tours.
• Develop templates and guidelines to streamline future marketing projects, maintaining a high level of consistency.
• Stay up to date with emerging design trends, tools, and technology to maintain a cutting-edge approach in all creative work.
• Manage multiple projects simultaneously, ensuring all design deliverables meet deadlines and client expectations.
• Provide design support for internal and external communications, ensuring all materials reflect the luxury nature of the brand.
• Create logo and brand identity that reflects the unique voice, tone, and positioning of the brand.

Graphic Designer

Video Editor

• Edit and enhance video content provided by Loan Officers (LOs), ensuring a polished, high-quality final product.
• Add engaging elements such as captions, graphics, transitions, and effects to improve viewer engagement.
• Schedule and manage posts, including reels, to maximize exposure across social media platforms.
• Ensure all social media activity adheres to industry regulations and company policies.
• Collaborate with the marketing team to maintain brand consistency and align content with overall marketing strategies.
• Report directly to the team's Head of Marketing and assist with marketing initiatives as needed.

Underwriter

• Lead, mentor, and manage a team of underwriters, fostering a culture of accountability, accuracy, and efficiency.
• Provide ongoing training and performance management to ensure high-quality credit decisions.
• Establish and monitor team productivity, turn times, and service level agreements.
• Review and approve loan files for credit, collateral, and compliance with conforming, FHA, VA, jumbo, and non-QM guidelines.
• Serve as the escalation point for complex underwriting scenarios.
• Ensure adherence to investor guidelines, agency rules (Fannie Mae, Freddie Mac, FHA, VA), and company credit policies.
• Oversee warehouse line utilization, collateral management, and funding requirements.
• Monitor credit risk exposure and collaborate with secondary marketing and finance teams on pipeline management.
• Implement risk controls and provide feedback to improve overall loan quality.
• Partner with operations, sales, compliance, and secondary marketing to support company growth while maintaining credit integrity.
• Communicate underwriting decisions effectively to internal teams, loan officers, and executives.
• Contribute to policy development and continuous process improvement initiatives.

Underwriting Manager

Copywriter

• Write and edit high-quality blog posts, articles, and marketing copy related to treehouses, including topics such as design, construction, maintenance, and the benefits of treehouses.
• Develop content strategies that align with our brand voice and business objectives.
• Conduct keyword research and implement SEO best practices to optimize content for search engines.
• Collaborate with the marketing team to create compelling copy for various channels, including social media, email campaigns, and website content.
• Assist in developing and managing SEM campaigns to drive traffic and conversions.
• Stay updated on industry trends and incorporate relevant insights into content.
• Proofread and revise content to ensure clarity, consistency, and accuracy.

Marketing Copywriter

Administrative Assistant

• Monitor and respond to emails promptly, prioritizing messages and flagging important correspondence for attention.
• Organize and maintain email folders, ensuring that messages are appropriately archived for easy access.
• Schedule and coordinate appointments, meetings, and events for team members, utilizing calendar software to manage schedules efficiently.
• Send reminders and confirmations for appointments to ensure attendance and minimize conflicts.
• Retrieve and respond to voicemail messages in a timely manner, forwarding urgent messages to the appropriate recipients.
• Maintain an organized system for tracking and following up on voicemail communications.
• Assist in scheduling appointments and consultations with clients, prospects, and partners, coordinating availability between parties.
• Communicate appointment details and confirmations to all relevant stakeholders.
• Compile and distribute daily and monthly reports summarizing key metrics, activities, and achievements.
• Ensure reports are accurate, well-presented, and delivered on schedule to relevant stakeholders.
• Maintain lead tracking spreadsheets, entering new leads, updating status changes, and recording relevant information.
• Regularly review and analyze lead data to identify trends and opportunities for optimization.
• Coordinate the procurement of office supplies and other essential items on a weekly basis, ensuring adequate stock levels and timely delivery.
• Assist team members in preparing and submitting expense reports, reviewing receipts and documentation for accuracy and compliance with company policies.
• Collect and process weekly timecards from team members, accurately recording hours worked and any relevant time-off requests.
• Generate and update lists of realtors for Loan Officers (LOs), providing them with accurate and relevant contact information.
• Develop and maintain a monthly calendar to track and manage employee Paid Time Off (PTO) requests and availability.
• Oversee the Customer Relationship Management (CRM) system, ensuring data accuracy, organization, and regular updates.

Administrative Coordinator

• Establish job accounts, review top sheets and lighting/power packages, and assess project values.
• Coordinate job setup communication, emailing suppliers and copying office@jfcelectric.com.
• Distribute field binders and plans to Foremen.
• Assign change order numbers and log them in CE as required.
• Process change orders, send them to customers, and follow up to secure approval.
• Gather and monitor Work Orders/Day Work Orders for projects.
• Validate hours and cost codes on timecards, matching them to Work Orders, Day Work Orders, and Change Orders.
• Pre-code accounts payable entries related to Change Orders, Service, Lighting, or Power before others complete the final entries.
• Send vendor Purchase Orders (POs) for lighting and power, requesting submittals as needed.
• Submit to customers and follow up for approvals.
• Verify accuracy and release material orders, monitoring shipment dates for project timelines.
• Prepare closeout documents, including warranties and as-builts, for contractors as requested.
• Manage shipment appointments, coordinate with vendors, and update Foremen/Project Managers as needed.
• Provide reminders to Foremen about upcoming deliveries.
• Supply Foremen with POs upon request.
• Process material orders as needed and ensure they are entered into CE for tracking.

Assistant Project Manager, Deltek ComputerEase

• Create, maintain, and update spreadsheets.
• Pull reports from various sources, enter data into software systems, and ensure accuracy.
• Perform regular data entry tasks and ensure consistency and reliability of data.
• Monitor, prioritize, and respond to incoming emails on behalf of the team or department.
• Manage email correspondence efficiently, ensuring timely responses to inquiries.
• Draft and send professional emails as needed to clients, team members, and other stakeholders.
• Update and maintain CRM system with client information, interactions, and progress.
• Ensure CRM data is up to date and accurate for easy reference by the team.
• Assist with reports and tracking related to CRM usage and performance.
• Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails.
• Ensure that clients are successfully onboarded with clear instructions and support throughout the process.
• Coordinate and manage calendars, including setting appointments, meetings, and reminders.
• Assist in scheduling client meetings and coordinating logistics as needed.
• Handle meeting requests and ensure all parties are informed and prepared.
• Assist with any additional administrative duties or projects as needed to support team members and company goals