LMS Administrator

NightOwl Consulting

LMS Administrator responsible for managing the Learning Management System and supporting learning initiatives. Engaging in troubleshooting, reporting, and user support while creating learning materials.

Posted 7/8/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱40,000 - ₱60,000 per monthWebsite

About the role

Key responsibilities & impact

Manage the company's Learning Management System (LMS), including resetting passwords, adding and removing user accounts and groups, marking learner completions, troubleshooting system issues, creating online and instructor-led training (ILT) courses, managing the user interface, scheduling learning activities, and generating reports.
Administer the LMS support inbox by responding to user inquiries, resolving issues, and meeting established service level expectations.
Coordinate compliance course launches, ensuring all deadlines and course requirements are met.
Manage and prioritize audit requests, ensuring timely and accurate responses.
Create and maintain end-user documentation to support regulatory and compliance requirements, including the accurate assignment of required training.
Generate reports for learners, instructors, and management, collaborating with HRIS, Compliance, and LMS support teams as needed.
Maintain internal HR knowledge-sharing sites by updating content, managing user access, troubleshooting issues, and generating reports.
Serve as the primary point of contact for internal stakeholders and external vendors, coordinating system enhancements and providing user training.
Maintain department intranet sites and collaborate with internal partners to support site development and updates.
Manage and maintain the department's central file repository, including audits, content updates, training materials, and file organization.
Create learning materials such as job aids, user guides, graphics, and other supporting documentation.
Partner with Learning Specialists and Instructional Designers to manage courses and learning curricula within the LMS.
Collaborate with subject matter experts to develop learning content using adult learning principles, including storyboards, scripts, and assessments.
Develop engaging eLearning content and microlearning resources using video animation and multimedia tools while staying current with learning technologies, trends, and best practices.

Requirements

What you’ll need

Ability to organize and manage multiple priorities in a fast-paced environment.
Strong analytical and critical thinking skills.
High level of accuracy and attention to detail, including data entry.
Ability to work independently while collaborating effectively within a team.
Excellent interpersonal and customer service skills.
Ability to handle confidential information with professionalism and discretion.
Advanced proficiency in Microsoft Excel and Microsoft Office applications.
Experience with Adobe Creative Suite and SharePoint is preferred.
Strong problem-solving and troubleshooting abilities.
Excellent written and verbal communication skills in English.

Benefits

Comp & perks

Above market salary
HMO on Day 1 for principal and two dependents
Government-mandated benefits
Performance-based Incentives
Quarterly Company Events
1,000 PHP De Minimis
Equipment and software provided

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

LMS AdministrationData EntryContent DevelopmentELearning DevelopmentTroubleshootingCompliance CoordinationUser Documentation CreationAnalytical SkillsProject ManagementAdult Learning Principles

Soft Skills

Interpersonal SkillsCustomer Service SkillsAttention to DetailProblem-Solving SkillsCollaboration