Nickel

Account Executive

• Approach potential sales partners such as lottery outlets, kiosks or petrol stations directly and win them as our new partners
• Train and activate our customer base so they can successfully get started with our products
• Build long-term, trust-based relationships and independently manage your partner network
• Keep your sales territory active — through targeted campaigns and continuous support
• Record your activities in the CRM system (Salesforce) and keep track of your results

Field Sales Representative – Mainz/Wiesbaden

Customer Support

• Handle requests from regulatory authorities and courts diligently and accurately
• Review payment transfers and account transactions of our customers and report suspicious activities to the internal Compliance department
• Serve as the point of contact for our customers for inquiries following account opening
• Drive service improvements by actively collecting and analyzing customer feedback and finding satisfactory solutions
• Act as the communication interface between our customers, internal teams and the 1st-level call center
• Be our jack-of-all-trades and support your colleagues wherever needed

Customer Service Representative B2C FinTech – m/f/d

Digital Marketing

• Develop innovative online marketing and growth strategies
• Create and implement the social media strategy for Nickel Germany
• Produce, manage and analyze campaign content
• Plan, execute and manage all digital marketing activities (SEO & SEA and email marketing optimization)
• Ensure consistent and compelling brand communication

Digital Marketing Manager

• Sprich potenzielle Vertriebspartner wie Lotto-Shops, Kioske oder Tankstellen direkt an und gewinne sie als unsere neuen Partner
• Schule und aktiviere unseren Kundenstamm, damit sie mit unseren Produkten erfolgreich durchstarten
• Baue langfristige, vertrauensvolle Beziehungen auf und betreue dein Partnernetzwerk eigenverantwortlich
• Sorge dafür, dass dein Vertriebsgebiet lebendig bleibt – durch gezielte Aktionen und kontinuierliche Betreuung
• Dokumentiere deine Aktivitäten im CRM-System (Salesforce) und behalte den Überblick über deine Erfolge

Vertriebsmitarbeiter Außendienst – Mainz / Wiesbaden

Risk

• Contribute to the oversight of operational risk management for NiCKEL Germany, including the data protection framework
• Actively participate in the identification and assessment of local risks
• Perform controls to monitor and mitigate operational risks
• Participate in cross-functional projects with the business units and other integrated functions (Legal and Compliance)
• Ensure compliance with applicable data protection regulations (GDPR)

Operational Risk Officer – NiCKEL

Sales

• Approach potential sales partners such as lottery shops, kiosks, and petrol stations directly and win them over as new partners
• Train, onboard and activate our customer base so they can successfully start selling and using our products
• Build long-term, trust-based relationships and independently manage your partner network
• Keep your sales territory active through targeted campaigns and continuous support
• Document your activities in the CRM system (Salesforce) and monitor your results

B2B Sales Manager – Field Sales, Cold Prospecting

• Active participation in identifying and assessing the local risks faced by NiCKEL Germany in its payments activities
• Oversight of the local framework related to the GDPR
• Participation in cross-functional projects with Business Units and other integrated functions (Legal and Compliance)
• Ensuring the robustness of the local control framework to monitor and mitigate operational risks
• Representing the RISK department on committees