Chef de projet transformation digitale, expérience client et performance commerciale
Wavestone
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Work strategically to win new business across the Southern Africa region
- Exceed revenue quotas through generation of new logo sales across NICE's CX, CCaaS, AI & Digital products
- Understand customers' needs and articulate innovative digital solutions and tailored use cases
- Define strategies aligned to customers' strategic objectives
- Regularly close deals and build pipeline within or exceeding goals
- Assist and support sales partners in sales calls and closing efforts
- Maintain product knowledge through continuous sales training
- Attend industry events
- Build and maintain relationships with potential and current customers and sales partners
- Maintain familiarity with CCaaS, Digital & AI competitors and their strengths/weaknesses
- Act as a trusted advisor engaging customers in business, strategy and ROI-based discussions
Requirements
- Knowledge of the SA CX Market
- Consultative sales approach; identify customer problems and position digital solutions
- Proven track record selling software and winning new business at Enterprise level (>500 Seats)
- Hunter mentality; manage full sales cycle from prospecting to close
- Deep understanding of the CCaaS market; experience in enterprise software or SI organisations
- Motivated to exceed quota and pursue sales rewards
- Ability to work independently in a home office with a proactive 'can-do' attitude
