Nextlane

Backend Engineer

• Design, develop, and maintain backend services using C# and .NET Core.
• Build secure, scalable, and high-performance REST APIs.
• Implement backend solutions aligned with approved architectural patterns and technical guidelines.
• Develop services capable of handling high concurrency and production-scale workloads.
• Write optimized and maintainable database queries while ensuring data integrity and performance.
• Troubleshoot and resolve backend and production issues efficiently.
• Write clean, maintainable, testable, and production-ready code.
• Apply SOLID principles and safeguard architectural practices such as Clean Architecture, Onion Architecture, Hexagonal Architecture, and Domain-Driven Design (DDD).
• Implement and maintain unit tests, integration tests, end-to-end tests, and performance/load tests.
• Participate actively in code reviews and engineering quality initiatives.
• Contribute to continuous improvement of development standards, tooling, and workflows.
• Work closely with Tech Leads, frontend engineers, QA engineers, and DevOps engineers.
• Translate technical and business requirements into high-quality implementations.
• Support architecture compliance and contribute to solution improvement discussions.
• Provide technical guidance and support to less experienced engineers when needed.
• Participate actively in Agile ceremonies and team collaboration activities.
• Work with cloud platforms such as AWS, Azure, or GCP.
• Containerize backend services using Docker.
• Contribute to CI/CD pipelines and automated deployment processes.
• Support observability and monitoring practices using logging, metrics, and tracing tools.
• Follow security, reliability, and operational best practices in backend implementations.
• Stay up to date with advancements in backend technologies.
• Propose and implement improvements in system architecture and development workflows.
• Contribute to knowledge-sharing initiatives and technical documentation.

Senior Backend Engineer, .NET, Cloud, APIs

• Design, develop, and maintain backend services using C# and .NET Core.
• Build secure, scalable, and high-performance REST APIs.
• Implement backend solutions aligned with approved architectural patterns and technical guidelines.
• Develop services capable of handling high concurrency and production-scale workloads.
• Write optimized and maintainable database queries while ensuring data integrity and performance.
• Troubleshoot and resolve backend and production issues efficiently.
• Write clean, maintainable, testable, and production-ready code.
• Apply SOLID principles and safeguard architectural practices such as Clean Architecture, Onion Architecture, Hexagonal Architecture, and Domain-Driven Design (DDD).
• Implement and maintain unit tests, integration tests, end-to-end tests, and performance/load tests.
• Participate actively in code reviews and engineering quality initiatives.
• Work closely with Tech Leads, frontend engineers, QA engineers, and DevOps engineers
• Translate technical and business requirements into high-quality implementations.
• Support architecture compliance and contribute to solution improvement discussions.
• Provide technical guidance and support to less experienced engineers when needed.
• Participate actively in Agile ceremonies and team collaboration activities.
• Work with cloud platforms such as AWS, Azure, or GCP.
• Containerize backend services using Docker.
• Contribute to CI/CD pipelines and automated deployment processes.
• Stay up to date with advancements in backend technologies.
• Propose and implement improvements in system architecture and development workflows.
• Contribute to knowledge-sharing initiatives and technical documentation.

Senior Backend Engineer – .NET, Cloud, APIs

• Design, develop, and maintain backend services using C# and .NET Core.
• Build secure, scalable, and high-performance REST APIs.
• Implement backend solutions aligned with approved architectural patterns and technical guidelines.
• Develop services capable of handling high concurrency and production-scale workloads.
• Write optimized and maintainable database queries while ensuring data integrity and performance.
• Troubleshoot and resolve backend and production issues efficiently.
• Write clean, maintainable, testable, and production-ready code.
• Apply SOLID principles and safeguard architectural practices such as Clean Architecture, Onion Architecture, Hexagonal Architecture, and Domain-Driven Design (DDD).
• Implement and maintain unit tests, integration tests, end-to-end tests, and performance/load tests.
• Participate actively in code reviews and engineering quality initiatives.
• Work closely with Tech Leads, frontend engineers, QA engineers, and DevOps engineers.
• Translate technical and business requirements into high-quality implementations.
• Provide technical guidance and support to less experienced engineers when needed.
• Work with cloud platforms such as AWS, Azure, or GCP.
• Containerize backend services using Docker.
• Contribute to CI/CD pipelines and automated deployment processes.
• Stay up to date with advancements in backend technologies and propose improvements.

• Design, develop, and maintain backend services using C# and .NET Core.
• Build secure, scalable, and high-performance REST APIs.
• Implement backend solutions aligned with approved architectural patterns and technical guidelines.
• Develop services capable of handling high concurrency and production-scale workloads.
• Write optimized and maintainable database queries while ensuring data integrity and performance.
• Troubleshoot and resolve backend and production issues efficiently.
• Write clean, maintainable, testable, and production-ready code.
• Apply SOLID principles and safeguard architectural practices such as Clean Architecture, Onion Architecture, Hexagonal Architecture, and Domain-Driven Design (DDD).
• Implement and maintain unit tests, integration tests, end-to-end tests, and performance/load tests.
• Participate actively in code reviews and engineering quality initiatives.
• Work closely with Tech Leads, frontend engineers, QA engineers, and DevOps engineers.
• Translate technical and business requirements into high-quality implementations.
• Support architecture compliance and contribute to solution improvement discussions.
• Provide technical guidance and support to less experienced engineers when needed.
• Participate actively in Agile ceremonies and team collaboration activities.
• Work with cloud platforms such as AWS, Azure, or GCP.
• Containerize backend services using Docker.
• Contribute to CI/CD pipelines and automated deployment processes.
• Stay up to date with advancements in backend technologies.
• Propose and implement improvements in system architecture and development workflows.
• Contribute to knowledge-sharing initiatives and technical documentation.

Account Manager

• Develop and grow revenue in your assigned territory through proactive, structured commercial activities (hunting & farming).
• Implement and adapt the company's commercial strategy to meet and exceed your qualitative and quantitative targets.
• Manage and expand a customer portfolio: identify opportunities, drive upsell and cross-sell initiatives, and secure long-term partnerships.
• Maintain a structured pipeline in Salesforce, ensuring accurate forecasting and regular updates.
• Understand customer needs and translate them into relevant solutions in collaboration with Pre-Sales, Consulting, Support, and Product teams.
• Prepare for and lead customer meetings, business reviews, negotiations, and contract renewals.
• Monitor market trends, the competitive landscape, and customer expectations to help refine our commercial approach.
• Ensure customer satisfaction and retention by building strong, trust-based relationships.
• Represent Nextlane at industry events, conferences, and partner activities.

Account Manager – Field-based

Product Operations

• Maintain governance across the product lifecycle, including readiness, releases, adoption, early access, general availability, and retirement.
• Maintain a centralised catalogue of products, certifications, integrations, APIs, and platform capabilities.
• Improve operational visibility, lifecycle tracking, and readiness governance across Product and Engineering.
• Support go/no-go readiness reviews covering QA, support readiness, certifications, dependencies, and customer impact.
• Own tracking and governance of OEM, regulatory, invoicing, hosting, security, and integration certifications.
• Maintain visibility of certification owners, renewal dates, dependencies, risks, and delivery status.
• Coordinate cross-functional teams to ensure certification readiness and escalation management.
• Build and maintain executive-grade Power BI dashboards covering product usage, release health, lifecycle status, certifications, backlog KPIs, and operational performance.
• Develop operational reporting, forecasting models, and portfolio insights to improve decision-making and execution visibility.
• Improve KPI consistency, operational reporting quality, and data transparency across Product and Engineering.
• Use AI-assisted reporting and automation to improve operational efficiency and governance scalability.
• Support governance cadences, operational reviews, readiness reviews, and executive reporting processes.
• Coordinate across Product, Engineering, QA, Support, OEM Services, Security, Finance, and GTM teams.
• Improve alignment between roadmap commitments, operational readiness, certification dependencies, and customer obligations.

Product Operations Lead

Business Development Rep

• Generate leads through cold calling and outreach campaigns.
• Conduct data enrichment and lead qualification to improve targeting.
• Control quality of information in our CRM (Salesforce).
• Help to create and develop the BDR business unit (processes, tools, methods).
• Create operations: identifying the target and the message in collaboration with the sales team and the marketing team.
• Track campaign performance by building and improving dashboards with Sales Ops, using CRM data to refine analysis and strategy.
• Analyze the conversion funnel and suggest areas for improvement to boost performance.
• When successful, generate qualified appointments (either by video or in person).

BDR, Spanish Market

Consultant

• Take ownership of support tickets for Nextlane products, applying best practices and product protocols to deliver effective solutions.
• Dive into complex queries, combining functional knowledge with code-level insights to provide clear and accurate answers.
• Ensure customers receive timely support by meeting service-level agreements and keeping cases on track.
• Manage your backlog efficiently, balancing priorities while maintaining high service quality.
• Drive results by meeting key performance standards in productivity, quality, and resolution rates.
• Resolve challenging incidents independently, while knowing when to escalate to specialized teams for faster resolution.
• Keep customers informed at every stage, from progress updates to final resolution, building trust and confidence in the process.
• Document call and email activity thoroughly, ensuring clarity and continuity for the wider team.
• Identify, categorize, and report software bugs to development teams, helping to drive continuous product improvement.
• Spot high-impact program errors, initiate the right processes for resolution, and make sure insights are shared with the team.
• Proactively flag recurring issues and contribute ideas for improvements or corrective actions.
• Share knowledge and best practices with teammates, working closely with trainers and support leaders to strengthen the overall service structure.
• Manage customer requests within internal tools, ensuring a smooth and professional process that respects all established procedures.

Entry Level Application Support Consultant, Temporary

• Generate leads through cold calling and outreach campaigns.
• Conduct data enrichment and lead qualification to improve targeting.
• Control quality of information in our CRM (Salesforce).
• Help to create and develop the BDR business unit (processes, tools, methods).
• Create operations: identifying the target and the message in collaboration with the sales team and the marketing team.
• Track campaign performance by building and improving dashboards with Sales Ops, using CRM data to refine analysis and strategy.
• Analyze the conversion funnel and suggest areas for improvement to boost performance.

Business Development Representative, Spanish Market

Business Development Representative, Portuguese Market

• Generate leads through cold calling and outreach campaigns.
• Conduct data enrichment and lead qualification to improve targeting.
• Control quality of information in our CRM (Salesforce).
• Help to create and develop the BDR business unit (processes, tools, methods).
• Create operations: identifying the target and the message in collaboration with the sales team and the marketing team.
• Track campaign performance by building and improving dashboards with Sales Ops, using CRM data to refine analysis and strategy.
• Analyze the conversion funnel and suggest areas for improvement to boost performance.
• Backed up by marketing campaigns or webinars (inbound and outbound), the BDR contacts, qualifies the contact and works on the need in order to generate qualified appointments (either by video or in person).

Business Development Representative, Swedish Market

• Generate leads through cold calling and outreach campaigns.
• Conduct data enrichment and lead qualification to improve targeting.
• Ensure the quality of information in our CRM (Salesforce).
• Contribute to the creation and development of the BDR business unit (processes, tools, methods).
• Build outbound operations: identify target audiences and craft messaging in collaboration with the sales and marketing teams.
• Track campaign performance by building and improving dashboards with Sales Ops, using CRM data to refine analysis and strategy.
• Analyze the conversion funnel and recommend improvements to boost performance.

Business Development Representative, Dutch Market

• Handle data management–related support tickets, focusing on root cause analysis rather than surface-level fixes
• Work with a DMS built on APIs, tracing data as it flows from our platform into client databases
• Use SQL to query, validate, analyze, and correct data when needed
• Intervene in real time in client databases, ensuring data accuracy and system reliability
• Collaborate closely with internal technical teams to resolve complex issues effectively
• Handle first/second-level client requests when needed, in line with management protocols. Communicate directly with clients or partners via ticketing system, email or phone regarding responses or progress on actions taken. Log client requests and their resolutions clearly and accurately in the internal system, following established procedures.
• Analyze and diagnose issues, draft bug reports, and create action plans to resolve identified problems. Document and escalate bugs to development teams for resolution. Monitor the availability of fixes, validate them according to established processes, and ensure proper resolution is communicated to clients or partners.
• Detect recurring issues and suggest collective actions or corrective measures. Provide necessary technical information to internal teams and partners. Write documentation, FAQs, and client newsletters based on support feedback and relevant topics. Contribute to the growth of the support knowledge base.

Application Support Consultant, Dutch Speaker

• Handle data management–related support tickets, focusing on root cause analysis rather than surface-level fixes
• Work with a DMS built on APIs, tracing data as it flows from our platform into client databases
• Use SQL to query, validate, analyze, and correct data when needed
• Intervene in real time in client databases, ensuring data accuracy and system reliability
• Collaborate closely with internal technical teams to resolve complex issues effectively
• Handle first / second-level client requests when needed, in line with management protocols.
• Communicate directly with clients or partners via ticketing system, email or phone regarding responses or progress on actions taken.
• Log client requests and their resolutions clearly and accurately in the internal system, following established procedures.
• Analyze and diagnose issues, draft bug reports, and create action plans to resolve identified problems.
• Document and escalate bugs to development teams for resolution.
• Monitor the availability of fixes, validate them according to established processes, and ensure proper resolution is communicated to clients or partners.
• Identify urgent issues and proactively alert a supervisor in case of potential dissatisfaction.
• Detect recurring issues and suggest collective actions or corrective measures.
• Provide necessary technical information to internal teams and partners.
• Write documentation, FAQs, and client newsletters based on support feedback and relevant topics.
• Contribute to the growth of the support knowledge base.