NextGen Healthcare

Account Executive

• Responsible for selling products or services to new business accounts
• Maintain relationships with existing accounts
• Contact and visit customers regularly to advise on new offerings
• Serve as a point of escalation for customer issues
• Develop strategic account plans with clients
• Organize product and technical presentations as necessary

Full-stack Engineer

• Lead architecture and design discussions across global teams, ensuring scalable, maintainable, and high-performance solutions
• Analyze complex technical and functional problems, break them down strategically, and drive end-to-end solutions
• Design and build enterprise-grade healthcare interoperability solutions, with a strong focus on both functional and non-functional requirements (performance, scalability, reliability, security)
• Learn and adapt to latest AI trends and initiatives
• Drive continuous improvements in system architecture, performance, and operational efficiency
• Act as a hands-on technical leader, contributing to development while guiding and influencing the team
• Lead initiatives around healthcare data interoperability aligned with standards (eg: HL7, FHIR, and CDA)
• Ensure compliance with regulatory requirements including USCDI and the 21st Century Cures Act
• Leverage observability and performance metrics to proactively improve system behavior and end-user experience
• Collaborate with Engineering, Product, Program, and cross-functional teams, including offshore teams, to drive integrated solutions
• Establish and reinforce engineering and QA best practices, driving process improvements across the team
• Provide technical leadership, mentorship, and coaching to engineers, fostering a high-performance and feedback-driven culture
• Demonstrate strong ownership and accountability while enabling team success through servant leadership
• Stay forward-looking by driving innovation and adoption of modern technologies and practices

Senior Staff Engineer, Software Development

Financial Planning and Analysis

• Lead the success of our healthcare ambulatory software product portfolio.
• Drive the execution of complex product strategies and ensure solutions meet the needs of outpatient care environments.
• Full ownership of the product roadmap.
• Work closely with leadership to define long-term goals and oversee the product lifecycle.
• Develop and drive the long-term product roadmap for healthcare software solutions.
• Create and develop business cases for product initiatives.
• Own the entire product lifecycle from ideation to product sunset, ensuring alignment with strategic objectives and regulatory requirements.
• Establish and maintain relationships with key stakeholders, including healthcare providers, industry experts, and partners.
• Oversee market analysis, user research, and competitive benchmarking to guide product development and positioning.
• Drive key initiatives to enhance product performance, business outcomes, user satisfaction, and market share.
• Engage with leadership to provide product insights and influence strategic direction.
• Mentor junior product managers and champion the product management discipline across the organization.

Senior Product Manager, Financials

Customer Success Manager

• Serve as an advocate for the overall satisfaction and retention for assigned enterprise client base
• Collaborate with subject matter experts and key stakeholders to achieve vision, objectives, and development of client strategy
• Initiate and cultivate relationships with customer decision-makers, C-suite and key physician champions as well as internal stakeholders
• Manage a portfolio of Mid-Market and Enterprise clients, including large and strategic accounts
• Facilitate collaboration with internal teams and client executives to establish a shared vision, strategic objectives, and measurable annual goals
• Lead cross-functional initiatives that align with client priorities and drive business outcomes through effective strategy execution
• Build and maintain strong relationships with client decision-makers
• Establish and manage a structured cadence of governance, risk management, operational reviews, and communications to ensure delivery excellence
• Identify and communicate growth opportunities within existing accounts
• Monitor all aspects of the client experience—project progress, solution adoption, SLA compliance, and goal achievement
• Ensure successful implementation and adoption of all purchased solutions
• Provide “voice of the customer” input to product and service teams
• Perform additional duties as required to support the overall success of client relationships and organizational goals.

Client Success Manager

Sales

• Develop and execute sales strategies and policies
• Establish sales quotas, profit goals, and product mix expectations
• Produce sales forecasts and related reports
• Meet changing customer needs through strategic plan execution
• Collaborate with marketing and product teams to develop promotional materials
• Build relationships with customers
• Travel up to 75%

VP, Sales – Multi-Specialty

Operations

• Deliver infrastructure automation using AI tools such as AWS Systems Manager, CloudWatch, Lambda, and Python
• Support and maintain CI/CD pipelines using Jenkins
• Manage Kubernetes clusters and containerized applications
• Develop automation scripts using PowerShell and Python
• Monitor and maintain operational health through proactive alerting
• Configure new instances of SQL Server and apply updates

Account Executive

Senior Staff Engineer, Software Development

Senior Product Manager, Financials

Client Success Manager

VP, Sales – Multi-Specialty

Cloud Platforms Specialist I