Newsela

Backend Engineer

• Design, build, and maintain components of our software platform that support attendance analytics, process management, and family communication tools
• Maintain and improve our student and attendance data systems, ensuring they remain performant and scalable as they grow to support tens of millions of records
• Develop new features that enhance product capabilities and drive meaningful outcomes for schools and students
• Automate operational and monitoring processes to support system reliability and scalability
• Optimize and enhance our AWS infrastructure to improve performance, efficiency, and system resilience
• Contribute to technical discussions and help shape practical, scalable solutions, balancing speed, quality, and long-term maintainability
• Partner with cross-functional teams to translate product needs into technical solutions and deliver high-quality outcomes

Senior Software Engineer, Back End

Account Executive

• Build and maintain relationships with key district-level decision-makers to introduce Newsela’s suite of products, with a primary focus on our core curriculum.
• Utilize solution-based selling techniques, solution mapping, and bring your strong negotiation and closing skills to navigate the complexities of school board approvals and state-level requirements.
• Create and maintain a robust pipeline, developing tailored account plans to move prospects through the specialized K-12 sales cycle.
• Manage the entire lifecycle from lead generation and campaign design, pipeline creation and management, to final negotiations while also partnering closely with cross-functional teams.
• Meet in-person with numerous district and county leaders to present solutions and secure agreements that implement Newsela's curriculum district-wide.
• Inform and adjust your sales strategy by monitoring California's K-12 demographics, state initiatives, shifts in funding, and the overall K-12 education landscape.
• With guidance from leadership and our Learning & Enablement team, you will contribute to shaping Newsela’s go-to-market approach for the core product.
• Engage regularly with our executive leadership team to discuss deal strategies, industry trends, and district-specific initiatives.
• Exercise independent judgment in evaluating customer needs, structuring solutions, and influencing revenue outcomes in a fast-growing national sales organization.

Senior Account Executive – Core

• As an individual contributor who is part of a regional sales team, you will have the opportunity to own your territory, manage the entire lifecycle of a sale, and build new business relationships that bring Newsela’s solutions to classrooms.
• You will take ownership of developing territory business plans, evaluating funding landscapes, and tailoring sales strategies to align with district initiatives.
• In addition to achieving your own revenue targets, you will get to work with an enthusiastic, cross-functional team to catapult Newsela’s growth as we scale our national sales organization.
• You’ll have the opportunity to meet in-person with school and district leaders, presenting solutions, negotiating terms, and securing agreements that bring Newsela into classrooms.
• You will have a direct impact on the expansion and adoption of Newsela products, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.
• You thrive in a role that requires significant autonomy, representing the company in the market, making recommendations that impact strategy and results, and managing priorities independently.
• You’ll have the opportunity to exercise discretion and independent judgment on matters of significance, including evaluating customer needs, structuring tailored solutions, negotiating within established guidelines, and influencing revenue and business outcomes.

• You’ll be responsible for building relationships with key decision makers at the school district level in addition to selling Newsela’s suite of products to bring engaging reading content to districts.
• In your day to day, you will do everything from pipeline management and forecasting to designing lead generation campaigns and managing sales through the entire lifecycle.
• You will also become well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy.

Sales Representative

Growth Marketing

• Execute day-to-day tasks across paid media platforms, email marketing systems, and other channels, launching creative variations, updating targeting, and helping scale what's working.
• Coordinate across product, engineering, finance, and other teams to keep projects moving, tracking tasks, following up on dependencies, and ensuring nothing falls through the cracks.
• Pull data from multiple sources to keep dashboards and reports current, and document experiments, results, and learnings so the team can move fast without losing institutional knowledge.
• Support marketing operations including email marketing execution, influencer and creator partnerships, organic social efforts, and presentation development for leadership meetings.
• Build expertise across paid advertising, email marketing, conversion optimization, and analytics, taking on increasing responsibility as you demonstrate results.

Growth Marketing Specialist

Content Writer

• Own architecture decisions for the writing-app and evaluate technical trade-offs that balance speed, quality, and maintainability.
• Define and evolve the team's technical standards (coding patterns, testing expectations, dependency management) and drive technical debt reduction alongside feature work.
• Lead triage and technical coordination during incidents. Drive root cause analysis and propose preventive measures. Be the first responder when production issues arise for the writing product.
• Actively drive technical discussions in grooming, planning, standups, and retros. Ensure technical decisions are documented where appropriate.
• Review significant PRs and provide substantive feedback, catch architectural issues before they merge, and ensure PRs are appropriately sized and scoped.
• Drive obstacle resolution during sprints - unblock engineers, make technical calls, escalate when needed. Identify and flag risks early.
• Translate between product requirements and technical implementation for the team. Communicate technical status, risks, and trade-offs clearly to the Engineering Manager and stakeholders.
• Leverage AI/LLM-powered workflows and code-generation tools (e.g., Claude Code, Copilot) to stay efficient and productive, with code reviews to ensure quality and security.

Lead Software Engineer – Writing Team

Artificial Intelligence

• Design and maintain CI/CD pipelines for ML model training, packaging, and deployment across our microservices.
• Manage containerized services on AWS ECS, optimizing for cost, latency, and availability.
• Automate infrastructure provisioning and service configuration with Terraform.
• Work to maintain and scale services that make use of third party LLM providers.
• Build and improve data pipelines that feed models from BigQuery, S3, and DynamoDB into training and inference workflows.
• Instrument services with observability tooling (Datadog, OpenTelemetry, Langfuse) and establish SLOs for model-serving endpoints.
• Collaborate with ML engineers to productionize new models using BentoML, FastAPI, and container-based serving.

AI Operations Engineer

Data Engineer

• Own and drive the data and analytics strategy, roadmap, and execution across the organization.
• Scale and mentor a high-performing team spanning data engineering, analytics, and platform.
• Partner with the executive team and cross-functional leaders to surface insights that inform business strategy and drive user growth and retention.
• Empower cross-functional partners across Product, Marketing, and Customer Success with the tools, frameworks, and self-serve access to make data-informed decisions confidently.
• Architect and evolve a scalable data platform — encompassing pipelines, warehouse infrastructure, and self-serve capabilities — for both internal and external users.
• Own the data catalog, ensuring data assets are well-documented, discoverable, and understood across the organization.
• Define and enforce data quality standards, monitoring, and remediation processes to ensure trustworthy data at every layer.
• Establish and maintain a data governance framework covering ownership, access controls, and data definitions across the organization.
• Own the BI environment in Tableau and self-serve analytics tool with Heap and Pendo, ensuring accurate reporting and broad data availability.

Director, Data Platform & Analytics

Manager

• Manage a team of Professional Learning Managers (PLMs), sharpening their facilitation skills and ensuring they have the resources needed for teacher success at scale.
• Conduct regular 1:1s and observations (virtual or in-person) to provide actionable feedback on facilitation and presentation style.
• Design and execute internal onboarding for new PLMs.
• Manage team capacity and projects for equitable distribution of work and delivery.
• Oversee the design, build, and iteration of new and existing Professional Learning content based on educator feedback and internal data.
• Collaborate with Customer Success and sales teams to reflect customer feedback and expectations in materials.
• Partner with Marketing and Product teams to ensure PL materials reflect the latest UI/UX updates.
• Explore new delivery methods for PL, ensuring training reflects the latest in education research.
• Manage external Professional Learning partners by forecasting, budgeting, and building relationships.

Manager, Professional Learning

Performance Marketing

• Develop, execute, and manage paid search and social campaigns (Google Ads, LinkedIn, Meta, etc.) aligned with Newsela’s objectives and key results.
• Optimize campaign performance through A/B testing, audience targeting, and bid strategies.
• Establish benchmarks for paid media performance and manage budgets efficiently to maximize impact and ROI.
• Research competitive strategies and recommend adjustments to our keyword and competitive ad strategies accordingly.
• Collaborate with content and creative teams to ensure ad creatives align with messaging and campaign objectives.
• Monitor key performance metrics (CPC, CTR, ROAS) and adjust strategies accordingly.
• Report out regularly on paid media campaign effectiveness, and provide insights and recommendations based on data analysis.
• Collaborate with data team stakeholders to develop dashboards to track performance.
• Incorporate AI tools and workflows into your work to become more effective and efficient.

B2B Paid Media Marketing Manager

Customer Support

• Support our customers through live chat, email, and occasionally over live video calls.
• Resolve complex technical issues, from platform integrations to data syncing challenges, ensuring seamless user experiences as a go-to expert.
• Use analytical skills and creative problem-solving to make a real impact on customers' day-to-day workflows.
• Actively listen and ask the right questions to clarify issues, pinpoint root causes, and provide effective solutions.
• Turn customer frustration into confidence by diagnosing problems and communicating solutions for every "new puzzle" you encounter.
• Stay up to date with Newsela and Formative product features, integrations, and platform updates through continuous training and hands-on experience.
• Grow your expertise at the forefront of evolving technology, sharing valuable insights with both customers and teammates.
• Work cross-functionally with internal teams, contribute to training sessions, and provide insights on technical trends and customer pain points.
• Shape better processes and improve the customer journey, making an impact that goes beyond your daily support role.

Customer Support Representative

Human Resources

• Support leaders with performance management guidance, employee relations support, and people-related problem-solving in a fast-paced environment.
• Coordinate and administer performance management processes, including timelines, manager enablement resources, training support, communications, and documentation.
• Advise managers on conducting effective performance conversations, delivering constructive and actionable feedback, and navigating sensitive employee situations, escalating to People Business Partners as appropriate.
• Support employee separation processes in partnership with People Business Partners, People Operations, and Legal, ensuring compliant, timely, and empathetic execution.
• Conduct exit interviews, synthesize themes, and share insights to inform retention, engagement, and manager effectiveness efforts.
• Analyze people and performance data to identify trends, flag risks, and surface opportunities for additional support, training, or process improvements.
• Provide backup support to People Business Partners as needed.

Senior HR Generalist

Product Marketing

• Partner with GTM leaders to support talent planning, performance management, organizational design, and team effectiveness.
• Serve as a coach and thought partner to managers and leaders on leadership effectiveness, feedback, performance calibration, and employee development.
• Advise leaders through complex employee relations matters, ensuring thoughtful, consistent, and legally compliant outcomes in partnership with Legal and People Operations.
• Support workforce planning efforts, including headcount planning, role design, leveling, and career path clarity across teams.
• Partner with Recruiting and leaders to shape hiring strategies, interview plans, and onboarding readiness for roles.
• Lead and support performance management cycles, including goal-setting, calibration, promotion discussions, and development planning.
• Use people and performance data to identify trends, risks, and opportunities, and translate insights into actionable recommendations for leaders.
• Support change management efforts related to reorganizations, leadership transitions, new initiatives, or scaling teams.
• Collaborate cross-functionally with People Operation and Recruiting to deliver cohesive people solutions.
• Create clear, leader-ready materials and communications to support people programs, organizational changes, and talent initiatives.

People Partner, GTM

• Develop and maintain custom integrations and ETL processes between K-12 data and internal/external systems.
• Design, implement, and optimize data pipelines.
• Collaborate with stakeholders to understand data needs and deliver robust, scalable solutions.
• Maintain technical documentation for systems, data models, and processes.
• Monitor and troubleshoot data flow issues and respond to API changes.
• Participate in cross-functional projects related to school operations, enrollment, attendance, and performance data.
• Perform quality assurance (QA) on downstream data to ensure accuracy, consistency, and alignment with customer requirements.