Newsela

Human Resources

• Support leaders with performance management guidance, employee relations support, and people-related problem-solving in a fast-paced environment.
• Coordinate and administer performance management processes, including timelines, manager enablement resources, training support, communications, and documentation.
• Advise managers on conducting effective performance conversations, delivering constructive and actionable feedback, and navigating sensitive employee situations, escalating to People Business Partners as appropriate.
• Support employee separation processes in partnership with People Business Partners, People Operations, and Legal, ensuring compliant, timely, and empathetic execution.
• Conduct exit interviews, synthesize themes, and share insights to inform retention, engagement, and manager effectiveness efforts.
• Analyze people and performance data to identify trends, flag risks, and surface opportunities for additional support, training, or process improvements.
• Provide backup support to People Business Partners as needed.

Senior HR Generalist

Product Marketing

• Partner with GTM leaders to support talent planning, performance management, organizational design, and team effectiveness.
• Serve as a coach and thought partner to managers and leaders on leadership effectiveness, feedback, performance calibration, and employee development.
• Advise leaders through complex employee relations matters, ensuring thoughtful, consistent, and legally compliant outcomes in partnership with Legal and People Operations.
• Support workforce planning efforts, including headcount planning, role design, leveling, and career path clarity across teams.
• Partner with Recruiting and leaders to shape hiring strategies, interview plans, and onboarding readiness for roles.
• Lead and support performance management cycles, including goal-setting, calibration, promotion discussions, and development planning.
• Use people and performance data to identify trends, risks, and opportunities, and translate insights into actionable recommendations for leaders.
• Support change management efforts related to reorganizations, leadership transitions, new initiatives, or scaling teams.
• Collaborate cross-functionally with People Operation and Recruiting to deliver cohesive people solutions.
• Create clear, leader-ready materials and communications to support people programs, organizational changes, and talent initiatives.

People Partner, GTM

Data Engineer

• Develop and maintain custom integrations and ETL processes between K-12 data and internal/external systems.
• Design, implement, and optimize data pipelines.
• Collaborate with stakeholders to understand data needs and deliver robust, scalable solutions.
• Maintain technical documentation for systems, data models, and processes.
• Monitor and troubleshoot data flow issues and respond to API changes.
• Participate in cross-functional projects related to school operations, enrollment, attendance, and performance data.
• Perform quality assurance (QA) on downstream data to ensure accuracy, consistency, and alignment with customer requirements.

Full-stack Engineer

• End-to-End Feature Development: Build and ship new features using Python (Flask) on the backend and React on the frontend.
• Data Visualization: Create engaging, interactive charts and dashboards using Chart.js and other modern visualization libraries.
• UI/UX Implementation: Translate product ideas into polished user interfaces, ensuring a high-quality look and feel across the platform.
• Semantic Layer: Work with Cube (formerly Cube.js) to manage our semantic data layer (we’ll train you on this if you haven't used it!).
• Database Integration: Interface with Postgres (Spanner) and BigQuery to ensure our application has fast, reliable access to student data.
• Growth & Learning: Actively participate in code reviews and collaborate with senior engineers to level up your technical skills and architectural thinking.

Full Stack Software Engineer

Director

• Serve as the strategic leader for the Formative and Newsela supplemental platforms, responsible for optimizing the balance between learning impact, adoption, renewal, and revenue growth.
• Own the Formative and Newsela supplemental product strategy that drives the roadmap, defining and managing the full product lifecycle — from market assessment and roadmap prioritization through launch, maturity, and evolution.
• Monitor product health, usage, NPS, and retention metrics; use data to drive investments and continuous improvement.
• Partner with product analytics and sales operations to review dashboards to make data-driven decisions and participate in monthly business reviews that track product usage, pilot quantity and performance, pipeline, cross-sell attach, and renewal rates.
• Lead the translation of product strategy into actionable product plays that the customer team can incorporate into annual GTM planning, including forecasting and renewal and expansion plays.
• Partner with Finance and GTM to inform annual planning, forecasting, pricing, and packaging decisions.
• Maintain deep knowledge of district instruction and assessment needs, procurement cycles, and policy trends.
• Specifically identify how these trends impact district budget allocation to identify opportunities for differentiation and expansion.
• Build strong relationships with district leaders and educators, state agencies, and academic advisors to validate roadmap direction and product-market fit.
• Define strategic positioning and value propositions for the Formative and Newsela supplemental portfolios.
• Drive a unified "portfolio experience" by identifying integration and cross-sell priorities between Formative and Newsela platforms that reduce platform friction for multi-product districts.
• Collaborate with engineering, design, and technical product management to deliver scalable, user-centered experiences that meet district security and interoperability standards.
• Balance innovation with operational rigor — ensuring releases meet quality, accessibility, and performance benchmarks.
• Champion cross-platform solutions that simplify teacher workflows and accelerate time-to-value.
• Partner with Marketing, Sales, and Customer Success to develop launch plans and enablement materials.

Director – Supplemental & Assessment Portfolio

Sales Development Rep

• As a Sales Development Representative (SDR) you will work across Newsela’s Sales organization to support aggressive growth by researching, prospecting through calls and emails, and qualifying leads in order to build pipeline for Sales Reps
• Your days will be composed of responding to inbound inquiries, proactive cold outreach to potential new customers, and providing online product demonstrations that draw prospects into initial discovery calls and identify key needs that ultimately lead to qualified opportunities for our Sales team

Sales Development Representative – LATAM

Data Analyst

• Engage with school district leaders and educators to understand their data analytics needs and to educate diverse stakeholders on how to effectively use the dashboards to interpret data.
• Design and develop customized metrics and dashboards.
• Utilize SQL for database management and queries, ensuring accurate and accessible data solutions.
• Provide ongoing support and maintenance for the data dashboards by troubleshooting, diagnosing, and resolving platform and data quality issues to ensure reliable reporting and effective data modeling.
• Collaborate with data scientists, engineers, and Product to enhance the data platform.

Educational Data Analyst

Accountant

• Contributing to Newsela’s month end close, financial reporting, internal controls process, and continued growth of our accounting operations.
• Support accounting initiatives from start to finish, playing a hands-on role in areas such as accounts payable, accruals, fixed assets, software capitalization, and financial reporting.
• Responsible for bank reconciliations, accounts payable processing and 1099 reporting.
• Maintain expense reporting software, review expense reports, and assist in administering the credit card program.
• Responsible for the accounting and reporting of fixed assets.
• Preparation of monthly reconciliations and analysis of all balance sheet and income statement accounts.
• Assist with month-end and year-end closing tasks including journal entries, the preparation of work papers and other supporting documents.
• Assist with the building out of internal controls by preparing process documents and identifying process improvements.
• Assist with other ad hoc projects, and supporting the Finance and Payroll & Benefits functions as necessary.

Staff Accountant

Product Designer

• We are seeking a Learning Experience Designer (LXD) to be a key driver in the development and production of high-quality instructional materials for our supplemental K-12 English Language Arts (ELA) product.
• Material Authoring: Directly write, design, and structure detailed lessons, activities, and student worksheets/interactives based on established instructional models and product specifications.
• Text Selection and Editing: Identify, vet, and edit grade-appropriate student-facing texts (fiction and non-fiction) to ensure they align with ELA learning objectives and provide rich opportunities for skills practice.
• Assessment Design: Develop clear and concise low-stakes formative and summative assessment items and rubrics (e.g., multiple-choice, short answer, essay prompts) that effectively measure student progress against specific learning outcomes and standards.
• Quality Assurance: Review and provide focused editorial and pedagogical feedback on content drafts produced by internal teams or external contributors or vendors, ensuring accuracy, fidelity to the curriculum model, and student engagement.

Learning Experience Designer, ELA Supplemental

Customer Success Manager

• Drive teacher activation, adoption, and ongoing engagement with Newsela products through targeted plays and outreach.
• Partner with CSMs to identify usage gaps and execute strategies that move teachers from rostered → active → engaged.
• Support execution of adoption campaigns, events, and initiatives that increase meaningful product use.
• Support curriculum alignment work for schools and districts, connecting Newsela content and products to instructional goals, standards, and pacing.
• Develop and deliver curriculum-aligned resources, mappings, or guidance that help educators see immediate classroom relevance.
• Partner with internal teams to scale curriculum alignment efforts across priority accounts.
• Provide temporary customer coverage during CSM leave or capacity gaps, ensuring continuity and momentum for customers.
• Support priority accounts with proactive engagement tied to adoption, usage, and instructional impact.
• Pull, analyze, and synthesize customer data from Tableau, Salesforce, Gainsight, and other internal tools.
• Surface actionable insights for CSMs that inform outreach, prioritization, and customer conversations.
• Track progress against adoption and engagement goals and recommend adjustments based on data.
• Support renewal motions through targeted adoption efforts that strengthen value realization.
• Assist districts during decentralization efforts for renewals, ensuring a seamless process for both internal and external stakeholders.
• Assist with preparation of complex renewal materials or quotes as needed, ensuring accuracy and alignment.
• Create efficiencies for the CSM team by owning repeatable processes, playbooks, and executional work.
• Maintain clean, accurate data in Salesforce and Gainsight to support forecasting, reporting, and customer health.
• Contribute to continuous improvement of CS workflows and specialist programs.

Customer Success Specialist

Customer Support

• Conduct phone calls and emails to schools to facilitate timely renewals.
• Generate quotes, process orders, and manage invoicing.
• Discuss billing information with customers which includes payment timing, billing address information, and due dates
• Assist customers with basic troubleshooting and account inquiries.
• Use Google Sheets and Salesforce or Excel to track customer interactions and billing cycles.

Customer Support, Billing Specialist

Marketing Operations

• Define and lead the Marketing Operations strategic vision and multi-year roadmap, ensuring alignment with Newsela’s marketing objectives, growth targets, and company OKRs.
• Serve as the senior leader over Newsela’s end-to-end Marketing Technology stack, defining the long-term architecture, integration strategy, governance model, and investment decisions.
• Establish and drive operational frameworks and standards that create measurable efficiency, scalability, and data accuracy across all marketing channels and GTM motions.
• Lead the enterprise marketing analytics function, leveraging AI-driven tools and models to deliver insights that inform GTM strategy, forecast performance, and optimize demand-generation workflows (e.g., predictive scoring, segmentation, content routing, attribution), improving lead quality, campaign efficiency, and overall funnel performance.
• Define and govern Newsela’s marketing attribution model, funnel performance standards, segmentation logic, and experimentation analytics.
• Architect, optimize, and govern all core operational flows. Including lifecycle automation, lead scoring, lead routing, campaign infrastructure, audience segmentation, and MQL frameworks.
• Ensure data integrity, system hygiene, and reliable data flow from website to Marketo to Salesforce and through downstream systems.
• Act as a trusted strategic partner to GTM leadership, influencing decisions with operational insights and data-driven recommendations.
• Lead, expand, and mentor a high-performing Marketing Operations team, cultivating a culture of accountability, innovation, and continuous improvement.

Director – Marketing Operations

Account Executive

• The Account Executive will be responsible for building relationships with key decision makers at the district level and selling Newsela’s suite of products, to bring engaging learning content to school districts in your region.
• You’ll employ solution-based selling techniques and solution mapping, along with your strong negotiation and closing skills, to ensure school board preparation and approval.
• You’ll create and maintain an aggressive pipeline, and will build and adjust strategic account plans for key accounts to move each account through the sales cycle.
• In your day to day, you will do everything from pipeline creation, pipeline management and forecasting to designing lead generation campaigns and managing sales through the entire lifecycle while collaborating closely with other departments.
• You’ll have the opportunity to meet in-person with school and district leaders, presenting solutions, negotiating terms, and securing agreements that bring Newsela into classrooms.
• You will be well-versed in your territory’s funding, state initiatives, demographics, and K-12 education landscape, which will help inform your overall sales strategy.

Account Executive – Core

• As the Manager of Sales Development, you will help lead the growth engine of our sales team by coaching and developing a team of Sales Development Representatives (SDRs).
• Reporting to the Director of Transactional sales, you will play a key role in designing and implementing lead generation strategies that drive success in strategic conversations with District and School Administrators.
• Your ability to continuously improve team performance and exceed territory goals will be integral to Newsela’s mission of bringing meaningful classroom learning to every student.
• You’ll contribute to an inspiring mission to transform teaching and learning in classrooms across the U.S.
• You will lead a team of onshore and offshore SDRs, and develop a front-line team that plays a critical role in initiating partnerships with K-12 schools and districts.
• Your work will directly drive business growth and enable educators to create personalized learning experiences that support diverse student needs.
• You’ll have the chance to collaborate across the Customer organization to design strategy and processes that enhance overall sales performance.
• You will coach, train, and manage a team of SDRs to achieve quarterly and annual metrics.
• You'll partner with sales leaders across the Customer organization to align on strategies and goals.
• You'll develop and implement lead generation strategies that resonate with District and School Administrators.
• Continuously monitor and improve territory performance and identifying opportunities for growth and optimization.
• Collaborate with internal teams to enhance inter-departmental processes and execute on company-wide goals.
• Leverage sales tools and platforms, such as Salesforce and Salesloft to manage team performance and workflows effectively.

Sales Development Manager

• Lead, mentor, and inspire a team of high-performing Enterprise Customer Success Managers.
• Manage team performance against key performance indicators (KPIs) such as Gross/Net Revenue Retention (GRR/NRR).
• Drive the professional development of the team, coaching CSMs on executive engagement, complex negotiation, and strategic account planning.
• Own enterprise CS capacity planning, including headcount planning, role design, and coverage models to support segment growth and retention goals.
• Serve as the executive-level point of contact for Enterprise customers, shaping long-term partnership strategies.
• Build and maintain trusted C-suite relationships to influence roadmaps, align on strategic priorities, and ensure renewal stability.