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Director, Professional Learning
NewselaDirector of Professional Learning at Newsela, responsible for strategy and team leadership in professional learning services. Focusing on customer retention and revenue impact through educational services.
About the role
Key responsibilities & impact- Define the long-term strategy and organizational design for our Professional Learning Services team.
- Accountable for the entire Professional Learning P&L and its measurable impact on customer retention and revenue.
- Lead a team of Professional Learning Managers.
- Ensure our professional learning content and delivery models scale to meet the needs of every Newsela customer while setting the industry standard for excellence.
- Build and scale the Professional Learning team with a focus on developing future leaders and aligning team structure to support company growth and go-to-market priorities.
- Define and own the metrics framework for the PL function, including team performance, content effectiveness, and customer outcomes, with regular reporting to senior leadership.
- Lead organizational change initiatives that improve scalability, operational effectiveness, and customer impact across the Professional Learning function.
- Define and own the strategic framework for all Professional Learning content, grounded in proven educational research and adult-learning best practices.
- Ensure PL offerings directly drive measurable customer ROI, teacher engagement, and product adoption.
- Partner with Product and Marketing to ensure Professional Learning strategy and content remain aligned to evolving product capabilities, customer needs, and market positioning.
- Establish a multi-year content delivery strategy that integrates Professional Learning into the broader customer journey, including scaled success models and long-term retention initiatives.
- Partner with Customer Success and Sales to position PL as a driver of expansion and renewal, connecting learning outcomes to commercial results.
- Evaluate the effectiveness of PL resources across educator, administrator, and student outcomes, and adapt content accordingly.
- Own all PL vendor relationships, contracts, and budget planning, ensuring spend aligns with quarterly targets and delivers maximum return.
Requirements
What you’ll need- 10+ years of progressive experience in professional learning or educational services leadership, including 5+ years successfully managing a strategic function or P&L at the Director level or higher.
- Proven ability to build, scale, and lead a high-performing team of managers, including talent development, organizational design, and coaching toward measurable commercial and impact goals, while balancing strategic planning with operational execution.
- Willingness and ability to travel up to 30% of the time year-round.
- Executive-level expertise in adult learning theory, literacy instruction, and the competitive K-12 landscape.
- Demonstrated ability to leverage technology and data (e.g., Salesforce, LMS) to drive operational efficiency and inform strategic P&L decisions.
- Extensive, proven experience presenting, negotiating, and aligning multi-year strategic proposals, budget forecasts, and commercial performance data with executive leadership (VP-level and above) and external stakeholders.
Benefits
Comp & perks- Comprehensive medical benefits with employer contribution to premiums and to HSA accounts.
- Additional benefits such as gym reimbursement, pet insurance, free access to the Calm app, Rocket Lawyer and more to help you stay healthy: mind, body, and soul.
- We are a fully remote company. We provide a monthly tech stipend to support your WFH needs!
- Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more!
- Invest in your future with our 401(k) plan, which includes a employer match to help you build long-term financial security.
- Flexible PTO, paid sick time off, company holidays plus winter break (Dec 24th - Jan 1st).
- Newsela offers an annual learning and development allowance to employees to attend external training sessions, classes, workshops, conferences, and educational materials to foster professional growth within their current role and career aspirations at Newsela.
- No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
professional learningeducational services leadershipstrategic planningorganizational designadult learning theoryliteracy instructionP&L managementdata analysisbudget forecastingcontent delivery strategy
Soft Skills
team leadershiptalent developmentcoachingnegotiationstrategic alignmentoperational executioncommunicationorganizational change managementcustomer engagementstakeholder management