Newfold Digital

Director of Revenue Operations

Newfold Digital

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Design and lead the Revenue Operations function to improve the go-to-market processes that connect Marketing, Sales, and Customer Success with our customers to drive growth
  • Partner with GTM leadership to align forecasting, planning, and performance metrics
  • Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation
  • Build, lead, and develop a high-performing Revenue Operations team
  • Lead operational reviews and drive accountability across all revenue-generating functions
  • Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning
  • Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion
  • Build operational frameworks to support sales motions, lead management, and customer lifecycle processes
  • Evaluate and oversee the revenue technology stack, ensuring tools and workflows enable seamless collaboration, automation, and data accuracy
  • Identify opportunities to streamline workflows and enhance cross-functional alignment
  • Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights
  • Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.)
  • Monitor and report on revenue metrics, pipeline health, and conversion rates
  • Translate insights into actionable recommendations to guide GTM strategy and execution

Requirements

  • 8+ years of experience in Revenue Operations, Sales Operations, GTM Operations within a high-scale or high-volume SaaS or technology company
  • Proven success building and scaling RevOps systems and processes from the ground up
  • Experience supporting SMB and mid-market customer segments
  • Strong analytical, problem-solving, and data interpretation skills
  • Excellent communication skills with the ability to influence cross-functional and executive stakeholders.
Benefits
  • Excellent Health Insurance options to fit you
  • HSA
  • Medical
  • Dental
  • Vision
  • Matching 401K
  • Life/ AD&D /STD/LTD
  • Tuition Reimbursement
  • Pet Insurance
  • Generous vacation policy
  • Learning and development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Revenue OperationsSales OperationsGTM Operationspipeline managementforecastingquota settingcompensation planninganalyticsreporting frameworksKPI tracking
Soft skills
analytical skillsproblem-solvingdata interpretationcommunication skillsinfluencing skillsleadershipteam developmentcross-functional collaborationaccountabilitystrategic thinking
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