Senior RevOps Specialist – Customer Success Operations
Feathr
Senior Director, Technical Enablement – Revenue Enablement
Content Conspiracy
full-time
Posted on:
Location Type: Remote
Location: Remote • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $203,000 - $264,375 per year
Job Level
Senior
About the role
- Serve as the technical SME for Ping's product portfolio, with a focus on integrations, SSO, MFA, and orchestration.
- Oversee the quality assurance of all technical enablement assets, establishing a consistent and methodical approach to ensure clarity, consistency, and practical implementation insights.
- Clarify complex technical concepts: current state to future state architecture, deployment flows, and product configurations into consumable formats for field and partner enablement programs.
- Lead strategic enablement initiatives and integrate initiatives into a programmatic framework to support new GTM motions, such as new product introductions (NPI), launches, or methodology adoption.
- Manage the full enablement lifecycle for technical enablement, from intake and setup to execution and completion.
- Coordinate and oversee technical training workshops for presales audiences, managing cross-functional alignment to ensure delivery quality, content accuracy, and impact to revenue outcomes.
- Partner with Product Management, Sales Engineering, Sales, Marketing, and Partner Enablement to align messaging, tools, and resources, ensuring consistency and relevance across the revenue ecosystem.
- Partner with stakeholders and GTM leadership to drive change enablement, implementing new frameworks, systems, or programs to ensure field readiness and adoption at scale.
- Proactively identify and address enablement gaps by collaborating with SMEs and developing development paths and content that support onboarding, skill progression, everboarding and role-based readiness.
- Measure the effectiveness of enablement programs to cultivate a culture of learning.
Requirements
- Extensive experience in a technical enablement, sales engineering, or a related role.
- Deep technical knowledge of Identity and Access Management (IAM) solutions, including SSO, MFA, and orchestration.
- Proven ability to simplify and translate complex technical information into clear, actionable content for diverse audiences.
- Experience leading and managing strategic, cross-functional projects with multiple stakeholders.
- Strong verbal and written communication skills, with the ability to effectively collaborate across various teams.
- A data-driven mindset with the ability to analyze metrics and correlate enablement efforts with business performance.
Benefits
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Identity and Access Management (IAM)Single Sign-On (SSO)Multi-Factor Authentication (MFA)technical enablementquality assuranceprogrammatic frameworkenablement lifecycle managementdata analysiscontent developmentproject management
Soft skills
communicationcollaborationleadershipstrategic thinkingproblem-solvingadaptabilitystakeholder managementtraining facilitationanalytical thinkingcross-functional alignment
