Netenders

Account Executive

• Establish, develop, and maintain positive business relationships.
• Achieve agreed-upon sales targets and outcomes within schedule.
• Reach out to prospects through multichannel (cold calls, emails, etc.) in order to create new collaborations and expand our network.
• Analyse the territory/market’s potential, track sales, and provide status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Monitor competition by gathering current marketplace information on pricing, products, delivery schedules, and merchandising techniques.

Sales Representative, European Languages

Customer Support

• Provide good service through the online platform via email, social networks, and phone
• Advise customers on the sales process and products
• Manage logistical and delivery issues
• Provide an after-sales service
• Be the voice of our customer and escalade their feedback
• Take ownership of the customer service excellence and the company's reputation (good reviews on different platforms such as Google, Facebook and Trustpilot)

Customer Service Representative, European Languages

• Establish, develop, and maintain positive business relationships across Spain, focusing on Barcelona and the Catalan market
• Achieve agreed-upon sales targets and outcomes within scheduled timelines
• Reach out to new prospects through multichannel (cold calls, emails, etc.) to create collaborations and expand the network
• Analyze territory/market potential, track sales, and provide regular performance reports
• Provide management with insights on customer needs, challenges, interests, competitive activities, and product/service opportunities
• Monitor competitors to identify market trends on pricing, products, delivery schedules, and merchandising techniques
• Meet clients in person at office or external locations to strengthen relationships and discuss collaborations

Sales Representative, Spanish and Catalan Speaker

Performance Marketing

• Gérer et optimiser des campagnes PPC (Google Ads , YouTube, Display, autres plateformes selon expertise)
• Élaborer et piloter des stratégies d’acquisition internationales
• Développer des campagnes créatives et impactantes adaptées aux différents marchés
• Analyser les performances et proposer des plans d’optimisation continue (tROAS, CPA, Profitabilité)
• Travailler en coordination avec l’équipe interne et les autres freelances marketing

Sales Representative, European Languages

Customer Service Representative, European Languages

Sales Representative, Spanish and Catalan Speaker

Expert SEA/PPC, Google Ads