Sales Support Coordinator
Aion Bank
Customer Service Representative, European Languages
Netenders
full-time
Posted on:
Origin: • 🇪🇸 Spain
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide good service through the online platform via email, social networks, and phone
- Advise customers on the sales process and products
- Manage logistical and delivery issues
- Provide an after-sales service
- Be the voice of our customer and escalade their feedback
- Take ownership of the customer service excellence and the company's reputation (good reviews on different platforms such as Google, Facebook and Trustpilot)
Requirements
- Extensive experience in Customer Service over the phone & mail
- Excellent communication and interpersonal skills
- Fluency/native level in one of the following languages: Spanish, Italian, French, German, Dutch, Portuguese, Finnish, Polish, Czech, Croatian or Greek
- High level of English
- Ability to handle high volume emails communication and incoming calls
- Confidence on the phone and sales orientated
