NetBox Labs

Backend Engineer

• Work with a full stack team to build and maintain open source, source available, and closed source software across our observability project portfolio – shipping to the community and delivering into our commercial cloud and on‑premise products.
• Integrate closely with NetBox’s data model to drive workflows for reconciling observed vs intended state and enriching telemetry and monitoring data.
• Define and maintain data schemas and APIs shared across products.
• Ensure observability systems meet scalability and reliability goals (SLAs/SLOs).
• Implement testing, CI/CD automation, and code quality standards across observability services.

Backend Software Engineer, Observability Product

Full-stack Engineer

• Drive holistic software architecture across teams and domains, aligning technical direction with product goals and user value
• Design and evaluate systems architecture for scalability, flexibility, and maintainability
• Guide how teams structure technical domains, boundaries, contracts, and composition
• Lead architectural SIGs and design reviews to foster cross-functional alignment and learning
• Help lead foundational modeling choices, from normalized relational schemas to flexible document stores and protobuf-based APIs
• Collaborate across teams on system decomposition, interface design, and evolution of distributed services
• Write clear, actionable proposals and architecture documents with diagrams and tradeoff analysis
• Mentor and support engineers across teams to drive good architectural outcomes within their domains

Principal Engineer

LLM Engineer

• Map and penetrate complex organizations in the leading AI infrastructure companies, hyperscalers, and GPU cloud providers, building trust with executives, operations leaders, and engineering teams.
• Lead multi-threaded, consultative sales cycles from initial contact to large-scale enterprise deployment and expansion.
• Develop a deep understanding of each customer’s scale challenges — from rack-level design and capacity planning to provisioning, automation, and observability.
• Drive new business and expansion revenue for your portfolio of AI infrastructure, hyperscalers, and GPU cloud providers, ensuring NetBox remains the backbone of their infrastructure operations.
• Collaborate cross-functionally with Product, Engineering, and Customer Success to translate customer urgency into product acceleration.

Strategic Account Executive, AI Infrastructure

• Design, build, and maintain backend systems supporting NetBox Labs’ SaaS and on-premise products.
• Integrate deeply with NetBox’s data model to drive network automation workflows.
• Define and evolve APIs and data schemas shared across products and teams.
• Maintain and extend backend services that power the user interface and customer-facing experiences.
• Design performant and reliable distributed systems, ensuring correctness and data integrity across components.
• Collaborate with platform engineers to integrate with authentication, authorization, licensing, and billing services.
• Contribute to observability and monitoring across services, ensuring visibility through metrics, logs, and traces.
• Profile and optimize database queries, API performance, and service-to-service communication.
• Participate in system design reviews, RFC discussions, and architecture working groups to ensure alignment across teams.
• Implement automated testing, CI/CD pipelines, and code quality standards for backend services.
• Operate what you build—participate in deployment, monitoring, and on-call rotations to ensure reliability.
• Work with Product and UX teams to design intuitive user workflows and data visualizations.
• Contribute to technical documentation, specifications, and internal knowledge sharing.
• Mentor other engineers through code reviews, design sessions, and architectural discussions.

Backend Software Engineer

DevOps Engineer

• Design, build, and maintain infrastructure systems supporting NetBox Labs’ SaaS and On-Premise engineering needs.
• Operate and optimize AWS and other cloud infrastructure with a focus on cost efficiency, security, and performance.
• Contribute to internal platform tooling, CI/CD automation (GitHub Actions), and developer self-service capabilities.
• Enhance observability and incident response systems, including monitoring, alerting, and SLOs.
• Collaborate with stream-aligned product teams to understand their needs and continuously improve internal platforms.
• Help enforce and improve security and compliance standards, including SOC 2 controls.
• Contribute to documentation, onboarding materials, and internal support processes.
• Participate in on-call rotation

Customer Success Manager

• Own the end-to-end customer lifecycle, driving adoption, support, retention, expansion, and advocacy across customer base
• Lead and scale a hybrid team of Customer Success Managers (CSMs), Customer Success Engineers (CSEs) and TechOps Engineers
• Partner with Sales, Product, and Engineering teams to provide actionable customer insights
• Own the full customer journey: onboarding, adoption, support, renewals, and expansion identification
• Ensure consistent delivery of value to customers through structured QBRs, health reviews, and success planning
• Drive scalable onboarding frameworks and technical support practices through CSE team
• Report on performance metrics (NRR, GRR, CSAT, TTV, expansion pipeline contribution) to executive leadership

Director of Customer Success

Sales Development Rep

• Research and analyze prospects’ pain points, use cases, roles, and business objectives
• Apply your communication skills to explain the value proposition of NetBox Labs offerings and generate curiosity and interest from prospects
• Identify and engage key personas within target accounts using a multi-channel approach (cold calls, email, LinkedIn, video, and other creative outbound tactics)
• Build and execute outbound campaigns to drive net-new pipeline for the sales team
• Personalize outreach based on research and insights into a prospect’s business, role, and challenges
• Develop messaging that resonates with technical and business buyers
• Qualify prospects via inbound and outbound campaigns
• Build revenue pipeline by setting first meetings with qualified users and senior decision-makers
• Maintain accurate prospect data within HubSpot, our CRM
• Work in a fast-paced environment with the initiative to make your team successful and exceed goals

Sales Development Representative

Solutions Engineer

• Research and analyze prospects’ pain points, use cases, roles, and business objectives.
• Champion the technical positioning of NetBox Labs products during customer engagements, educate customers and prospects on NetBox Labs solutions, and run technical product demonstrations and proofs of concept.
• Apply your communication skills to explain the value proposition of NetBox Cloud and generate curiosity and interest from prospects.
• Translate technical aspects of an environment and product solution into “big picture” value statements and “technical win” strategy in conjunction with Sales.
• Pre-qualify prospects via inbound and strategic outbound campaigns, including email, phone, and social.
• Build revenue pipeline by setting first meetings with qualified users and senior decision makers.
• Work in a fast-paced environment with the initiative to make your team successful and exceed goals.
• Maintain accurate prospect data within Hubspot, our CRM.

• Own and solve problems for foundational infrastructure and systems powering the cloud platform, including authentication and observability
• Maintain and extend the platform REST API (written in Go) serving external customers and internal product teams
• Build and maintain platform microservices developed in Python
• Design, build, and maintain internal platforms and services using Go, Python, and AWS services with event driven architecture
• Develop and evolve NetBox Cloud capabilities, including the Cloud Console, signup flow, and SSO
• Work with product application teams on internal operational tools that empower support staff
• Contribute to infrastructure-as-code efforts using tools like Terraform and Kubernetes
• Collaborate with security and compliance teams to ensure platform and code meet organizational and regulatory standards, including SOC 2
• Partner with product and engineering teams to define and deliver platform capabilities
• Participate in the team’s on-call rotation to support production systems

Backend Software Engineer, Cloud Platform

Sales

• NetBox Labs is building the future of infrastructure networking and open-source innovation. As the commercial steward of NetBox, the leading open-source network source of truth, we help organizations scale, secure, and automate their infrastructure.
• Lead and scale our Enterprise Account Executive team across North America and Europe.
• Build and manage a high-performing team, driving enterprise revenue growth, and ensuring alignment with NetBox Labs’ strategic go-to-market objectives.
• Develop, and lead a team of Enterprise Account Executives across North America and Europe.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Coach and mentor reps to consistently improve performance, pipeline quality, and close rates.
• Own enterprise revenue targets for your team across North America and Europe, consistently achieving and exceeding quota.
• Define and execute regional and vertical-specific sales strategies to maximize coverage of global enterprise accounts.
• Partner with Marketing, SDRs, Sales Engineering, and Customer Success to build strong, sustainable pipeline and customer outcomes.
• Act as both a front-line manager and strategic sponsor, guiding enterprise opportunities from pursuit to close.
• Build and maintain relationships with senior stakeholders across customer accounts.
• Represent the voice of the enterprise customer back to Product, Engineering, and Leadership.
• Drive forecasting accuracy, pipeline management discipline, and CRM excellence.
• Implement and enforce sales methodologies (e.g., MEDDPICC) to improve deal execution and predictability.
• Establish best practices to reduce sales cycle times and increase win rates across regions.

Director of Sales

Product Designer

• At NetBox Labs, our mission is to make it easier to build and manage complex networks and infrastructure.
• We are seeking a talented Senior Product Designer to lead user experience at NetBox Labs.
• Hands-on design role with emphasis on UI design, user research, workflow definition, and UX strategy.
• Be the first dedicated design hire, set foundation for design system and lead execution across products.

Senior Product Designer

Director

• Director, Observability Engineering to lead teams responsible for edge agents, telemetry pipelines, alerting, dashboarding, and fleet control plane
• Report to the Chief Technology Officer and deliver scalable, reliable products built on the Orb observability platform
• Lead engineering teams focused on network and infrastructure observability, telemetry, monitoring products, and fleet-managed agents
• Provide leadership and guidance for architecture and evolution of the observability platform, ensuring scalability, resilience, and data quality
• Guide and grow international teams across telemetry ingestion, real-time analytics, visualization, and agent management
• Drive excellence in ingestion, storage, and analysis of massive network and telemetry data streams
• Support team operations including backlog management, technical planning, and delivery execution
• Foster a data-driven culture focused on rapid innovation, prototype-driven engineering, performance, and reliability
• Collaborate across product, design, and platform engineering teams to ensure alignment

Director, Observability Product

Product Manager

At NetBox Labs, our mission is to make it easier to build and manage complex networks and infrastructure. As a product company, we do that by developing innovative software for network and infrastructure teams across open source, self-hosted, and cloud operating models.
We are seeking a proven product leader who operates at startup speed to lead our growing product team, drive execution and operational excellence, and partner with leaders across the company to bring our products to market.
You will oversee the product management function at NetBox Labs, ensuring our teams deliver with clarity, speed, and discipline.
Roll up your sleeves as the hands-on owner of key product efforts.
Thrive on execution, operations, and accountability, while also contributing to strategic direction at the highest levels of the company.
Lead and grow the product management team at NetBox Labs, mentoring PMs and fostering a high-performance, high-trust environment.
Drive operational rigor and execution discipline across the product organization - ensuring roadmaps are clear, progress is visible, and commitments are met.
Act as hands-on product manager for critical initiatives, directly shaping and driving high-priority product efforts.
Work closely with the CEO and executive team to align product execution with company goals, influence product strategy and investment, and represent product priorities at the leadership level.
Engage directly with customers and community members to understand use cases, validate product direction, and ensure our execution stays grounded in real needs.
Collaborate with sales, finance, and marketing to ensure product packaging, pricing, and positioning drive both adoption and revenue growth.
Represent the company and product team in pre-sales and customer conversations, as well as at industry events and community forums.

Senior Director / VP of Product

• Help establish architectural foundations and leverage for an expansive product vision
• Serve as a senior engineering leader, collaborating with stakeholders to shape the long-term technical direction of our SaaS, on-prem, and open source products.
• Partner with engineering leadership and product managers to evolve the technical roadmap across multiple product areas.
• Facilitate and lead architectural SIGs, driving alignment on key design decisions.
• Guide foundational system design in collaboration with platform, observability, and core product teams.
• Drive architectural thinking in emerging areas including AI and internal data platform strategy.
• Influence engineering culture through design reviews, mentorship, and technical guidance.
• Our stack: Core: Python, Django, Go, gRPC, microservices/serverless, event driven architecture
• Data: PostgreSQL, Redis, ClickHouse, CDC, message brokers
• Infra: Kubernetes, Helm, Docker, AWS
• Observability: Prometheus, Grafana, OpenTelemetry
• CI/CD: GitHub Actions, Terraform
• Our culture and values: We own and solve problems with high attention to detail. Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
• About NetBox Labs: NetBox Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community.