Nestle

Financial Planning and Analysis

• Ownership of domestic transportation costs across the Ambient, Frozen, and Chilled networks
• Partner with Head of Logistics to optimize supply network and develop clear connection between supply forecast and deployment strategy
• Partner with network pilots and co-pilots on execution of strategic projects
• Leverage digital tools to create and implement standards around our processes to ensure consistent, reliable, and efficient finance support
• Lead period-end close and forecast process by presenting total network outcome for Transportation
• Lead monthly tracking of KPIs and SAVE validation with network copilots

Finance Manager – Domestic Transportation

Operations

• Partner with the Boutique Manager and Assistant Manager to ensure adherence to Retail Operations Procedures and Best Practices. This includes implementing safety protocols, managing cash operations, and overseeing stock and inventory management.
• Ensure that all technological systems function correctly by troubleshooting issues and managing IT support tickets.
• Maintain, teach and train employees on the coffee roaster, engraver, and the To-Go and tasting bar.
• Manage the fulfillment of customer orders, including same-day delivery and online in-store pickups, ensuring that all services are executed efficiently and to the highest standards.
• Continuously identify areas for improvement within operations to enhance efficiency, productivity, and customer satisfaction.
• Ensure full compliance with health, safety, and environmental policies by conducting regular audits, inspections, and maintenance checks.
• Guide, support, and coach the back-of-house team to deliver exceptional customer experience through adherence to operational standards.
• Assist the leadership team with various projects and tasks as business needs arise, contributing to the overall success of the boutique.

Retail Operations Assistant Manager

Account Executive

• Identify, pursue, and secure new business opportunities
• Prospecting and building relationships with potential leads
• Expanding market share with key customers
• Increasing product portfolio penetration and quality machine placements in foodservice accounts
• Track and report on sales performance dashboard, sales activities, and market trends

Channel Account Executive – Nestlé Professional

Ecommerce

• Support the eRetail Manager in collaboration with relevant stakeholders
• Create product pages, landing pages and brand shops
• Analyze and optimize product content on e‑retailer sites
• Further develop the company’s presence on the Amazon marketplace
• Assist the E‑commerce team with daily operations
• Develop onsite concepts to support campaigns
• Manage product and content pages
• Plan A/B tests and personalization initiatives
• Support the E‑commerce Analyst with marketing campaign follow‑up
• Evaluate and analyze marketing campaigns
• Define and monitor KPIs
• Create and enhance reporting
• Benchmark: exchange and compare with other Nespresso markets (US, Europe, Asia)
• Stay up to date with web, technology and digital innovation trends, especially in E‑commerce

E-commerce Intern (m/f/d)

Customer Support

• Engage with customers across various communication channels, including voice, email, and chat, for both B2C and B2B channels.
• Welcome customers and effectively identify their needs to provide tailored solutions.
• Advise customers and potential clients on our diverse range of products and services, fostering informed decision-making.
• Spark customer interest by showcasing our complete product offerings and their benefits.
• Prioritize first-contact resolution to enhance the customer experience and streamline service delivery.
• Elevate customer satisfaction in every interaction, ensuring a positive and lasting impression.
• Ensure effective complain management by handling customer complaints with empathy and efficiency, transforming feedback into opportunities for service improvement.

Customer Service Specialist, Portuguese Speaker

Analyst

• Creation of dashboards in Power BI
• Support the team with ongoing projects
• Prepare technical documentation and development assumptions/specifications
• Liaise with key users and project leadership

Mid-level Power BI Analyst

Public Relations

• Monitor broker performance and KPI achievement;
• Lead meetings with the sales team and implement strategies;
• Lead and oversee the processes of the Excellence Program;
• Evaluate opportunities to increase numeric distribution in priority channels and categories;
• Open new accounts / indirectly manage the current portfolio of specialized Purina customers;
• Conduct field visits and monitor point-of-sale (POS) performance (progress tracking)

Business and Distribution Coordination II

Recruitment

• Ejecutar procesos de selección end‑to‑end para posiciones operativas, administrativas y profesionales.
• Realizar sourcing y hunting activo a través de diversas plataformas.
• Coordinar entrevistas, evaluaciones y decisiones de contratación con managers.
• Gestionar el onboarding: inducción inicial, exámenes médicos, documentación y acompañamiento de los primeros días.
• Administrar o interpretar pruebas psicométricas según el tipo de rol.
• Asegurar shortlist diversas y apoyar iniciativas de inclusión, incluyendo el desarrollo de pipeline de personas con discapacidad.
• Colaborar con áreas internas para cubrir vacantes de acuerdo con prioridades del negocio.
• Proponer mejoras de proceso relacionadas con digitalización, automatización e inteligencia artificial aplicada al reclutamiento.

Talent Acquisition Analyst

Communications

• Develop and implement the global internal communications plan, aligned with the Corporate Affairs strategy.
• Lead and strengthen the Internal Communication Champions network across all markets.
• Manage digital communications on NEST, Workplace, Viva Engage, webcasts and other platforms.
• Produce engaging, shareable content (videos, GIFs, infographics, toolkits).
• Roll out the global editorial calendar and internal campaigns.
• Support Senior Leaders and the NW&PB CEO in their communications and public appearances.
• Contribute to communications for change initiatives and transformation journeys.
• Strengthen NW&PB’s reputation and social license to operate through internal storytelling around sustainability, Caring for Water, CSV and purpose-driven brands.
• Support and coordinate the development of communication capabilities within the “Communications Community.”
• Manage the internal communications budget and ensure rigorous monitoring of expenses.

Global Internal Communications Lead

Manager

• Ensure the performance of the unit (Safety, Quality, Cost, Efficiency, Environment).
• Implement the executive committee's strategy.
• Manage an autonomous team of 12 people.
• Develop skills and ensure the resources necessary for production.
• Prepare and lead operational meetings and routines.
• Collaborate with production and maintenance teams and the local committee.
• Contribute to TPM initiatives, coach activities and lead specific projects.

Production Unit Manager

Account Manager

• Developing, managing and hunting key clients in the out-of-home organized channel
• Managing and developing the existing client portfolio
• Managing the Additional Channel, ensuring achievement of sales, volume, and profitability targets
• Developing long-term relationships with key stakeholders at both central and, where necessary, local levels
• Conducting structured hunting activities: identify new business opportunities, prospect new clients, analyze potential, make contact, present the offer, and negotiate up to deal closure
• Defining, negotiating, and implementing commercial terms, price lists, promotions, and activation plans in line with company strategy
• Analyzing performance by client and channel, proposing improvement and development plans
• Collaborating with Marketing and Trade Marketing to build launch plans, in-store activities, visibility materials, and ad-hoc projects for key clients
• Monitoring market trends, competition, and new out-of-home consumption trends
• Ensuring constant alignment with internal functions for effective agreement execution
• Preparing periodic reporting on results, new client pipeline, negotiation status, and main channel KPIs

National Account Manager

Producer

• Responsible for the flawless execution of Global Content's Adaptation and Localization projects
• Perform graphic production activities on content such as digital banners, videos, Retail Digital Media, Point of Sales material (digital and print)
• Adapt and/or retouch of dynamic content, video and/or images to be used in different publishing channels
• Collaborating with internal teams for problem solving and tool improvement

Graphic Producer

• Liderar, proponer, desarrollar y administrar proyectos de empaque y embalaje

Analista de Innovación Tecnológica

• Asegurar la ejecución efectiva de las estrategias de visibilidad y exhibición de los productos en los puntos de venta asignados
• Coordinar y supervisar al equipo de mercaderistas, validando la correcta ejecución de tareas
• Gestionar inventarios, resolución de agotados y control de productos caducados
• Mantener un estricto seguimiento a las rutas y cobertura de todos los puntos de venta mapeados
• Analizar los indicadores de operación, ventas y competencia para identificar áreas de oportunidad
• Colaborar con el equipo en PDV para la resolución de incidencias
• Administrar de manera integral al equipo de mercaderistas

Lead Execution Analyst

Security Engineer

• Assist in implementing occupational health and safety policies and procedures.
• Participate in environmental risk analyses and in developing action plans to mitigate impacts.
• Support the management of documents such as MTR (Manifesto de Transporte de Resíduos / Waste Transport Manifest), issuance of invoices, and in the management of waste and the waste center.
• Collaborate with the team in delivering trainings and campaigns on sustainable practices and workplace safety.
• Monitor and report SHE (Safety, Health, and Environment) performance indicators.