Neolytix

Customer Support

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation.
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
• Monitors the duration of basic lab results and screening procedures.
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
• Demonstrate understanding necessary to assess, review and apply criteria

Korean Bilingual Medical Virtual Assistant – Customer Service

Medical Billing and Coding

• Accurately code complex surgical procedures across assigned specialties
• Ensure compliance with CMS, payer policies, and coding guidelines
• Apply appropriate modifiers and resolve bundling issues
• Review operative notes and clinical documentation for coding accuracy
• Support denial reduction through accurate and compliant coding practices
• Maintain productivity and quality benchmarks as per organizational standards

CPC Certified Medical Coder – Surgery

Director

• Provide strategic and operational leadership over all provider credentialing, re-credentialing, and payer enrollment functions for healthcare clients.
• Develop and execute the strategic vision for credentialing and enrollment service delivery.
• Serve as the senior point of escalation for client concerns related to credentialing and enrollment timelines, quality, and outcomes.
• Lead client onboarding and development of customized enrollment strategies.
• Build and maintain strong relationships with key client stakeholders.
• Oversee the end-to-end credentialing lifecycle and ensure compliance with credentialing standards and regulations.
• Direct all payer enrollment activities across commercial, Medicare, Medicaid, and managed care payers.
• Recruit, train, mentor, and manage a team of credentialing specialists and enrollment coordinators.
• Drive continuous process improvement initiatives and evaluate new technologies to enhance efficiency.

Director – Credentialing & Enrollment Services

Recruitment

• Assist with end-to-end recruitment support: posting job ads, screening CVs, scheduling interviews, and coordinating candidate communication.
• Maintain and update candidate trackers, interview schedules, and basic HR databases or files.
• Support onboarding activities by preparing documents, collecting pre-employment requirements, and assisting with orientation logistics.
• Provide general administrative support, including preparing documents, managing calendars, organizing files (digital and physical), and handling routine correspondence.
• Help coordinate internal meetings, interviews, and small HR events (e.g., job fairs, orientations, engagement activities).
• Assist in preparing simple HR reports, summaries, and presentations as needed.
• Ensure confidentiality and proper handling of employee and candidate information.

HR and Recruitment Intern

Executive Assistant

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation
• Updates patient history and other pertinent health information
• Prepares and sends all documentation to physician for review
• Monitors the duration of basic lab results and screening procedures
• Complies with hospital and medical facility policies, including HIPAA
• Performs other clerical duties and tasks as assigned

Korean Bilingual Medical Virtual Assistant – Customer Service

CPC Certified Medical Coder – Surgery

Director – Credentialing & Enrollment Services

HR and Recruitment Intern

Virtual Assistant, Spanish Bilingual, Healthcare