Neolytix

Billing Specialist

• Posting medical charges, payments, and journal entries to patient accounts
• Work directly with the insurance company, healthcare provider, and the patient
• Verifying correct insurance filing information
• Prepare, review, and transmit claims using billing software
• Follow up on unpaid claims
• Research and appeal denied claims
• Meet individual and departmental standards

Medical Billing Specialist – Accounts Receivable

Executive Assistant

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation
• Updates patient history, physical exam, and other pertinent health information in the patient
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitors the duration of basic lab results and screening procedures
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• Demonstrate understanding necessary to assess, review and apply criteria

Medical Virtual Assistant, Registered Nurse

Business Development Rep

• Manage inbound leads in Dynamics 365 CRM and expand revenue by following up
• Research & qualify leads and update CRM
• Respond quickly to new leads to maximize conversion and prioritize leads
• Email, call, and follow up sales pipeline with intent to sign clients
• Follow up leads through qualification, proposal, contracting stages
• Write high-conversion emails to target leads
• Outbound lead generation: research and identify potential healthcare clients
• Identify target accounts and decision makers; initiate sales process and build relationships
• Prepare proposals, quotes, and build bundled service solutions and go-to-market offerings
• Handle customer service requests via phone, email, or chat and log/action requests
• Collaborate with VP-Sales and Marketing to create monthly promotions and promote services

Business Development and Sales

Bilingual Virtual Assistant – Korean

Project Manager

• Conducting onboarding meetings, product tours, company presentations, and product demos.
• Understanding customer context and goals and providing product information to best serve those goals.
• Educating customers and optimizing their product setup for the quickest path to success.
• Eliminating roadblocks in the way of customers’ goals: product issues, poor implementation, support issues, customer knowledge gaps, or poor product understanding.
• Improving product adoption, customer retention, and helping foster positive customer relationships that create a loyal customer base.
• Assisting customer support with customer issues and requests.
• Providing materials to help customers learn best practices to achieve their desired outcomes faster and more efficiently.
• Shift- Night shift

Client Onboarding Specialist/Project Coordinator

SEO Marketing

• Conducting keyword research and optimizing content for search engines.
• Updating page titles and descriptions on WordPress websites.
• Analyzing and translating data from Google Analytics, Google Search Console, and other marketing tools.
• Managing and scheduling social media posts.
• Building and tracking performance dashboards for SEO, social media, and conversions.
• Managing all inbound leads efficiently.
• Supporting clients as a Medical Virtual Assistant with administrative tasks.

Virtual Assistant, SEO

• Prepares and assembles medical record documentation/charts for physician
• Ensures medical record compliance by self-documentation attestation
• Updates patient history, physical exam, and other pertinent health information in the patient record
• Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures
• Monitors the duration of basic lab results and screening procedures
• Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission
• Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned
• Demonstrate understanding necessary to assess, review and apply criteria

Patient Access / Medical Virtual Assistant

Lead Generation

• Manage inbound leads from marketing in Dynamics 365: research, qualify, update CRM and maximize conversion
• Prioritize leads, respond quickly and follow up stages of qualification, proposal, contracting
• Write high-conversion emails and execute follow-up sequences
• Lead generation: research and identify potential healthcare clients and target accounts
• Identify decision makers and build relationships to start sales process
• Prepare proposals and quotes; build service solutions and bundled offerings
• Execute outbound outreach via email, cold calls, promotions and coordination with marketing
• Answer customer service requests via phone, email or chat and log/action requests
• Work with VP Sales and Marketing to create monthly promotions and promote services/partnerships

Lead Generation Specialist

• Provide remote administrative and patient support to healthcare clients
• Communicate with patients in both English and Armenian via phone, email, and chat
• Prepare, assemble, and update medical record documentation/charts for physicians ensuring accuracy and HIPAA compliance
• Manage patient appointments, schedule follow-ups, and coordinate communication between patients and healthcare providers
• Perform clerical duties including data entry, email management, and handling correspondence to improve provider productivity
• Assist with verifying insurance information and basic medical billing or claims-related inquiries
• Ensure all patient and medical information is accurately documented and attested
• Monitor the duration of basic lab results and screening procedures as needed

Medical Virtual Assistant, Armenian Speaker

Digital Marketing

• Conduct keyword research and optimize content for search engines.
• Update page titles and descriptions on WordPress websites.
• Analyze and translate data from Google Analytics, Google Search Console, and other marketing tools.
• Manage and schedule social media posts.
• Build and track performance dashboards for SEO, social media, and conversions.
• Manage all inbound leads efficiently.

Virtual Assistant, Digital Marketing

Account Executive

• Inside sales role handling inbound and outbound leads for healthcare services.
• Manage inbound leads in Dynamics 365 CRM; research, qualify and follow up to conversion.
• Lead generation and outbound prospecting: research potential clients, identify decision makers, cold call/email, build relationship.
• Prepare proposals, quotes, create service solutions and bundle services for clients.
• Answer customer service requests via phone, email, chat and log/action requests.
• Work with VP-Sales and Marketing on monthly promotions and service-specific campaigns.
• Use email, phone, follow-ups to push leads through qualification, proposal, contracting and closing stages.

Outbound Sales Representative

Sales Development Rep

We are seeking a high-energy, motivated Sales Development Representative (SDR) to generate and qualify leads, set appointments, and build the early pipeline for our sales organization. You will play a critical role in expanding our presence among mid-sized healthcare provider organizations, including multi-specialty clinics, group practices, and outpatient facilities. Prior experience in selling BPO/ Healthcare SaaS / Tech enabled Services is essential. Conduct outbound prospecting via phone, email, LinkedIn, and other channels to generate qualified leads. Research target accounts, understand their structure and pain points, and craft personalized outreach strategies. Book discovery meetings and demos for Account Executives with key decision-makers (e.g., Practice Administrators, CFOs, COOs). Manage and update CRM tools (HubSpot or similar) with accurate activity and pipeline data. Work closely with marketing to align outbound campaigns and messaging with vertical-specific content. Stay current on Neolytix’s service offerings and emerging healthcare operational trends. Qualify inbound leads when necessary and route them appropriately. Consistently meet or exceed monthly KPIs and activity metrics (e.g., SQLs, meetings booked, response rates).