IT Support Specialist

Neolytix

IT Support Specialist managing technology services for healthcare institutions in the US. Providing support for user accounts, compliance, and infrastructure management.

Posted 6/13/2026full-timeEastwood • 🇨🇦 CanadaMid-LevelSenior💰 CA$25,000 - CA$35,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDNSFirewalls

About the role

Key responsibilities & impact

Setup new Users, modify access for existing users and offboard users as required
Manage user accounts, permissions & access rights
Maintain firewalls and security policies
Manage all computers, laptops and equipment including sending and retrieving of the assets
Act as Data Protection Officer in the Philippines
Basic remote troubleshooting of Computer hardware, software, network, Connectivity & 3rd party applications
Creates documentation and self-service tips for troubleshooting – publishes on SharePoint/ Intranet
Logs in all support tickets and provides timely resolution based on agreed SLA’s
Ensure compliance with IT security requirements and policies
Ensure reliable monitoring and alerting for systems infrastructure
Identity management on platforms using Azure Active Directory and Active Directory Domain Service
Develop and deploy Group Policy objects that optimize the org’s global security posture as well as enhance end user workflows
Implement and support the integration of applications into a centralized SSO infrastructure using OIDC and SAML protocols

Requirements

What you’ll need

Experience in GSuite Business Workplace Management – Users, permissions and setup
Experience managing DNS settings, Domain management, MX Records
Experience with VPNs
Experience installing and configuring application and operating system software and upgrades
Technical skill set in Cloud Computing Microsoft 365, Teams Admin, Microsoft Teams Phone connect, Azure AD, Exchange Admin
Familiar with VPN Deployment like Open VPN, Pritunl
Google Cloud / AWS Console experience preferred
Competency in Microsoft 365 & Operating Systems
Basic understanding of computer hardware, OS & network troubleshooting
Data export, manipulation and cleanup using Excel/csv tools
Excellent communication & presentation skills
Ability to communicate clearly, both written and verbally in English
Able to perform end-user impact analysis, issue resolution, and root cause investigation
Ability to maintain a calm, professional demeanor when under pressure
Ability to multitask and manage a large workload
Strong organization skills

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Neolytix Website LinkedIn All Job Openings 51 - 200 employees Optimizing Healthcare Organizations through Revenue & Cost TransformationNeolytix is a Management Service Organization (MSO) serving independent healthcare providers.Neolytix has been working with healthcare practices for the last 11 years and providing a helping hand for busy medical practitioners. Our services have helped increase monthly collections, create efficient processes for office administration, improved patient experience and free up physician time for providing better care.We provide shared services solutions for Medical Offices supporting Revenue Cycle Management, Credentialing, Virtual Assistants, IT Support, Practice Marketing with guaranteed impact on the overall bottom line. That means better service for a lower cost.#MedicalBilling #RPM #MSO #medicalbilling #remotepatientmonitoring #valuebasedcare #revenuecyclemanagement #Healthcareproviders #digitalhealth IT Support Specialist Job not on LinkedIn 🔥 38 minutes ago 🏢🏡 Eastwood – Hybrid 💵 $25k - $35k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Setup new Users, modify access for existing users and offboard users as required
Manage user accounts, permissions & access rights
Maintain firewalls and security policies
Manage all computers, laptops and equipment including sending and retrieving of the assets
Act as Data Protection Officer in the Philippines
Basic remote troubleshooting of Computer hardware, software, network, Connectivity & 3rd party applications
Creates documentation and self-service tips for troubleshooting – publishes on SharePoint/ Intranet
Logs in all support tickets and provides timely resolution based on agreed SLA’s
Ensure compliance with IT security requirements and policies
Ensure reliable monitoring and alerting for systems infrastructure
Identity management on platforms using Azure Active Directory and Active Directory Domain Service
Develop and deploy Group Policy objects that optimize the org’s global security posture as well as enhance end user workflows
Implement and support the integration of applications into a centralized SSO infrastructure using OIDC and SAML protocols 🎯 Requirements
Experience in GSuite Business Workplace Management – Users, permissions and setup
Experience managing DNS settings, Domain management, MX Records
Experience with VPNs
Experience installing and configuring application and operating system software and upgrades
Technical skill set in Cloud Computing Microsoft 365, Teams Admin, Microsoft Teams Phone connect, Azure AD, Exchange Admin
Familiar with VPN Deployment like Open VPN, Pritunl
Google Cloud / AWS Console experience preferred
Competency in Microsoft 365 & Operating Systems
Basic understanding of computer hardware, OS & network troubleshooting
Data export, manipulation and cleanup using Excel/csv tools
Excellent communication & presentation skills
Ability to communicate clearly, both written and verbally in English
Able to perform end-user impact analysis, issue resolution, and root cause investigation
Ability to maintain a calm, professional demeanor when under pressure
Ability to multitask and manage a large workload
Strong organization skills Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

user account managementfirewall managementremote troubleshootingidentity managementGroup Policy objectsDNS managementVPN configurationcloud computingdata exportnetwork troubleshooting

Soft Skills

communication skillspresentation skillsissue resolutionroot cause investigationprofessional demeanormultitaskingorganization skills