Operations

• Oversee and execute operational tasks within the CIS VIP segment.
• Manage gifting processes: selection, ordering, and timely delivery of merchandise, presents, and hospitality items for VIP and Pre-VIP players.
• Coordinate with external vendors and logistics partners to ensure smooth execution.
• Collaborate closely with VIP Managers and Coordinators to address players’ needs and provide tailored solutions.
• Maintain records and prepare regular reports on gifting, costs, and efficiency.
• Support the implementation of operational projects and process improvements.
• Ensure compliance with internal procedures and budget limits.

Operations Specialist

Manager, Data Services Operations