Neo Group

Sales

• Lead, inspire, and manage a team of up to 15 Sales Agents focused on customer conversion, deposits, and retention-driven sales activities
• Take full ownership of your team's commercial performance
• Coach agents to success and drive continuous improvement through data and accountability
• Be the driving force behind a high-energy team, ensuring they exceed their targets

Sales Team Lead, Portuguese Speaking

General

• - Monitor and evaluate the quality of communication between managers and players (email, messengers, phone).
• - Ensure compliance of communication with established standards and regulations.
• - Prepare detailed reports on evaluations and identified issues.
• - Provide constructive feedback to VIP Managers and Support teams.
• - Participate in the development and updating of QA evaluation forms and procedures.
• - Collaborate with training and operations teams to improve service processes.
• - Support a high standard of customer experience across VIP segments (Super VIP, Pre-VIP, Loyalty).

Quality Control Specialist

Backend Engineer

• A Java Web Developer builds and maintains dynamic web applications using Java-based server-side technologies, developing features across the presentation and application layers in collaboration with designers, back-end engineers, and stakeholders.
• Develop server-side web logic using Java EE, Jakarta EE, or Spring MVC, building maintainable and well-tested application components.
• Build and maintain web UIs using templating engines like JSP or Thymeleaf, or integrate with modern JavaScript front-end frameworks.
• Design and query relational databases using MySQL, PostgreSQL, or Oracle, ensuring efficient schema design and query performance.
• Implement and consume RESTful web services, documenting endpoints clearly for front-end teams and third-party consumers.
• Ensure cross-browser compatibility and responsive layouts across a range of devices and screen sizes.
• Apply web security best practices including OWASP guidelines, CSRF protection, and XSS prevention throughout the application layer.
• Maintain and deploy applications on servlet containers such as Tomcat or JBoss, supporting both on-premise and cloud environments.