NCR Corporation

Solutions Engineer

• Windows Integration Engineer work as a part of the integration team to design, develop and implement deployment tools to distribute NCR solutions to Retail clients around the world.
• Your role will be to help NCR development, architects and testing teams with a deployment of NCR and 3rd party software solutions.
• Creating reliable and consistent solutions for a large-scale deployment is a key part for a company success.
• Position Summary & Key Areas of Responsibility
• A customer-facing business development role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements.
• This role is one of the most important technical roles within NCR Professional Services and requires a combination of qualities that will enable a successful candidate to help NCR to continue lead state of the art solutions for Retail and Finance industries.
• In this exciting role, you will…
• Installs equipment within all areas of retailer facilities including testing labs
• Implement audit, logging, and monitoring solutions of integration systems.
• Performs quality assurance checks on all NCR equipment prior and after deployment
• Identifies and troubleshoots hardware and software issues
• Deploys NCR software based on project scope
• Demonstrates consistent deployment quality, following company guides and updating project documentation appropriately
• Displays excellent project and time management skills, efficiently managing task queue
• Completes and updates required documentation and adopts new NCR processes as needed
• Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines
• Sets a good example by maintaining composure even in stressful situations
• Maintains a positive and friendly attitude toward all team members
• Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction and safety
• Proactively makes suggestions for solutions to most recurring deployment issues and technology service issues
• Embraces improvements and advocates change, going beyond status quo

Windows Integration Engineer

Implementation Specialist

• Field Service Technician acting as first-line on-site response to customers in assigned territory
• Provide installation, maintenance, and service for Chick-fil-A kitchen production systems, POS, receipt printers, payment terminals, and peripherals
• Oversee hardware maintenance, installation, network management, multi-vendor maintenance, and software support
• Perform maintenance repair and system overhauls (modular swaps and unit replacements)
• Manage network faults, configuration, security, and remote system access
• Log all customer calls and activity and track expenses
• Communicate with customers to triage issues, provide solutions, escalate when necessary, and maintain high customer satisfaction

Customer Engineer

Windows Integration Engineer work as a part of the integration team to design, develop and implement deployment tools to distribute NCR solutions to Retail clients around the world.
Your role will be to help NCR development, architects and testing teams with a deployment of NCR and 3rd party software solutions.
Creating reliable and consistent solutions for a large-scale deployment is a key part for a company success.
A customer-facing business development role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements.
This role is one of the most important technical roles within NCR Professional Services and requires a combination of qualities that will enable a successful candidate to help NCR to continue lead state of the art solutions for Retail and Finance industries.
In this exciting role, you will… Installs equipment within all areas of retailer facilities including testing labs Implement audit, logging, and monitoring solutions of integration systems. Performs quality assurance checks on all NCR equipment prior and after deployment Identifies and troubleshoots hardware and software issues Deploys NCR software based on project scope Demonstrates consistent deployment quality, following company guides and updating project documentation appropriately Displays excellent project and time management skills, efficiently managing task queue Completes and updates required documentation and adopts new NCR processes as needed Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines Sets a good example by maintaining composure even in stressful situations Maintains a positive and friendly attitude toward all team members Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction and safety Proactively makes suggestions for solutions to most recurring deployment issues and technology service issues Embraces improvements and advocates change, going beyond status quo