Salary
💰 $87,800 - $131,800 per year
Tech Stack
CloudDNSJavaScriptMySQLPythonSQL
About the role
- Windows Integration Engineer work as a part of the integration team to design, develop and implement deployment tools to distribute NCR solutions to Retail clients around the world.
- Your role will be to help NCR development, architects and testing teams with a deployment of NCR and 3rd party software solutions.
- Creating reliable and consistent solutions for a large-scale deployment is a key part for a company success.
- Position Summary & Key Areas of Responsibility
- A customer-facing business development role, ultimately responsible for the successful delivery of architectural and technical aspects of client transformation engagements.
- This role is one of the most important technical roles within NCR Professional Services and requires a combination of qualities that will enable a successful candidate to help NCR to continue lead state of the art solutions for Retail and Finance industries.
- In this exciting role, you will…
- Installs equipment within all areas of retailer facilities including testing labs
- Implement audit, logging, and monitoring solutions of integration systems.
- Performs quality assurance checks on all NCR equipment prior and after deployment
- Identifies and troubleshoots hardware and software issues
- Deploys NCR software based on project scope
- Demonstrates consistent deployment quality, following company guides and updating project documentation appropriately
- Displays excellent project and time management skills, efficiently managing task queue
- Completes and updates required documentation and adopts new NCR processes as needed
- Consistently displays commitment to team and clients, being an example to others regarding punctuality, client appointments and deployment deadlines
- Sets a good example by maintaining composure even in stressful situations
- Maintains a positive and friendly attitude toward all team members
- Displays empathy and sense of urgency when communicating with clients, ensuring client satisfaction and safety
- Proactively makes suggestions for solutions to most recurring deployment issues and technology service issues
- Embraces improvements and advocates change, going beyond status quo
Requirements
- US Citizen
- Ability to pass Public Trust background check.
- Must have working knowledge of scripting languages such as Power Shell and VBScript or software development experience (C# .Net).
- Demonstrated experience with Microsoft SCCM/IBM BigFix
- Must have strong analytical ability and problem-solving acumen
- Expertise in Windows deployment, installation, configuration, administration, troubleshooting, and performance tuning
- Knowledge of Windows imaging technologies WinPE, WIM imaging, or similar
- Understanding of internet standards such as HTTPS, DHCP, DNS, SFTP, HTML, XML, JSON and other protocols and IP communications
- Exposure to IBM BigFix for deployment and monitoring is a strong plus
- Ability to work independently with little supervision
- Able to prioritize and execute tasks in a high-pressure environment.
- Strong problem solving & analysis skills
- Strong written and verbal communication skills
- Preferred Qualifications
- Application development/engineering experience is a plus
- Mass deployment Tools: SCCM, BigFix
- Database administration (SQL Server, MySql, SQL Express) setup, configuration and basic database troubleshooting skills
- Experience in capacity planning, system monitoring, and system security and hardening, including DoD STIG
- Experience in the Retail Industry supporting Retail customers is highly preferred
- Experience in scripting or programming languages as may be used in automation and deployment (VBScript, JavaScript, Python, etc)