NBCUniversal

Sales Engineer 4, Technical Product Sales Support

NBCUniversal

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

SeniorLead

About the role

  • Provide subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers across a national footprint.
  • Work as a collaborative member of the sales team to market and sell the Company's product lines and work closely with account executives on presentations and the technical design of new sales.
  • Provide timely, technical support and problem resolution for field service questions for Government and Education sector.
  • Assist the Sales Team and Sales leadership in the development of the overall business strategy to acquire new customers and contribute to costing and pricing of a solution.
  • Design solutions that meet business applications, assure protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Translate complex technical design requirements into information that customers can understand and respond to.
  • Serve as a national technical expert to review RFP responses for content and accuracy before they are submitted.
  • Provide technical support for National events and technical trade shows and participate in technology transfer training activities as new technologies are introduced.
  • Develop, deliver and run effective presentations, meetings, client interviews and facilitate group workshops.
  • Work with Comcast Business Network Engineering, Product Engineering, Product and the national engineering organization to acquire intimate knowledge of all Comcast Business products, concepts, process and procedures.
  • Keep up to date on technological and market evolution as well as competitors' activities and exercise independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance; other duties and responsibilities as assigned.

Requirements

  • Bachelor's Degree (preferred) — Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
  • Relevant Work Experience 7-10 Years.
  • Subject matter expertise on the design and implementation of complex data network and voice solutions for business class customers.
  • Skills: Emerging Technologies, Information Security, Product Positioning, Software-Defined Networking Wide Area Network (SD-WAN).
  • Ability to provide timely technical support and problem resolution for field service questions for Government and Education sector.
  • Ability to assist Sales Team and Sales leadership in the development of the overall business strategy to acquire new customers.
  • Ability to contribute to costing and pricing of a solution and assist in generating new business and ensure growth of existing accounts.
  • Ability to design solutions assuring protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Ability to translate complex technical design requirements into information that customers can understand.
  • Ability to serve as a national technical expert to review RFP responses for content and accuracy.
  • Ability to provide technical support for National events and technical trade shows.
  • Participate in technology transfer training activities as new technologies are introduced across the Comcast Business product line.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
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