NBCUniversal

Engineer 3, Technical Product Sales Support

NBCUniversal

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
AI Apply
Manual Apply

Job Level

Mid-LevelSenior

About the role

  • Provides timely, technical support and problem resolution for field service questions.
  • Supports Sales team with product modifications and engineering expertise for custom projects.
  • Performs needs analyses for the Company and its customers and produces strategic, cost-effective solutions.
  • Serves as Subject Matter Expert on Business Class products.
  • Designs solutions for the customer that meets their business applications, as well as assures protected circuit design, disaster recovery situations and appropriate bandwidth for future growth.
  • Translates complex technical design requirements into information that customers can understand and respond to.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Understand Operating Principles; be customer-focused, etc.

Requirements

  • 5-7 Years of relevant work experience
  • Bachelor's Degree (or combination of coursework and experience) preferred
  • Complex Sales, Sales Engineering, Strategic Business Consulting
  • Subject Matter Expert on Business Class products
  • Ability to work nights and weekends, variable schedule(s) and overtime as necessary