NAVERIS

Account Executive

• Consistently achieve and exceed sales targets
• Drive new and existing account growth
• Educate customers on product clinical value, safety, and indications
• Engage in a consultative selling process to identify customer pain points
• Manage territory efficiently through strategic call planning
• Represent the company with professionalism and integrity

Sales Representative

Reimbursement Specialist

• Support post-submission reimbursement activities
• Focus on denials management and appeals
• Investigate denials, prepare and submit appeals
• Follow up with payers to ensure timely and accurate reimbursement
• Manage various denial types and prepare higher-level appeals
• Review and interpret Explanation of Benefits (EOBs)
• Contact insurance companies and utilize payer portals
• Submit corrected claims and appeals in accordance with payer guidelines
• Maintain accurate documentation of denials and appeals actions
• Assist in developing payer-specific appeals workflows
• Communicate with patients and providers regarding appeals related questions
• Critically assess challenging situations and escalate when appropriate
• Ensure compliance with billing regulations and company policies

Reimbursement Specialist – Appeals

Account Manager

• Manage and resolve problem log cases related to test orders, sample issues, and account discrepancies
• Upload, maintain, and monitor territory data in Salesforce CRM with accuracy and consistency
• Ensure mobile phlebotomy orders are placed, tracked, and completed on time
• Assess and manage expired kit inventory across accounts; coordinate replenishment as needed
• Provide structured territory reporting and field feedback to the Regional Portfolio Manager
• Support onboarding, workflow integration, and sustained NavDx® utilization at existing accounts
• Serve as a day-to-day resource for office staff, nurses, and administrators on ordering processes and logistics
• Monitor account-level test utilization trends and surface drop-offs or growth opportunities to the senior rep
• Build and maintain relationships across the full care team to keep accounts active and engaged
• Assist with prospecting activity, including identifying new accounts and gathering data on target physicians
• Support field initiatives for new NavDx® indications (Anal Cancer, NavDxGyn™) at existing accounts
• Join and eventually lead clinical conversations with providers as experience grows
• Engage with ENT / Head & Neck Surgeons, Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons under the direction of the Regional Portfolio Manager

Associate Territory Manager

• Launch, build, and grow the North Texas territory (Dallas, Waco) through strategic planning and disciplined execution
• Take full accountability for territory performance, including strategy development, customer engagement, and follow-through
• Consistently achieve and exceed sales targets across a diverse customer base
• Drive new and existing account growth through clinical adoption, expanded use cases, and tailored account strategies
• Educate customers on clinical value, safety, and appropriate use while proactively identifying and addressing barriers
• Execute a consultative selling process to uncover needs, align solutions, and secure stakeholder buy-in across multidisciplinary teams
• Lead implementation efforts to drive long-term adoption and sustained utilization of NavDx
• Manage territory efficiently through strategic call planning, CRM utilization (Salesforce), and consistent follow-up
• Represent the company with professionalism, integrity, and strong ethical standards