Nationalities Service Center

Human Resource Manager

Nationalities Service Center

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Pennsylvania • 🇺🇸 United States

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Salary

💰 $58,000 per year

Job Level

Mid-LevelSenior

About the role

  • Manage the hiring process, including the recruitment, hiring, and onboarding processes to attract and retain top talent committed to NSC’s mission.
  • Maintain accurate and confidential personnel records in compliance with federal, state, and local laws, regulations, and requirements.
  • Administer employee benefits, leave programs, and payroll coordination in partnership with finance staff.
  • Create, implement, and update HR policies, procedures, and strategies that align with NSC’s overall organizational objectives.
  • Ensure compliance with federal, state, and local employment laws and regulations.
  • Oversee systems for performance appraisals, provide feedback, and support employee development and career growth.
  • Collaborate with management to design and implement HR policies and procedures that align with labor relations strategies.
  • Provide coaching, guidance, and support to managers and staff on performance management, conflict resolution, disciplinary actions, and workplace conduct.
  • Develop and maintain positive employee relations by promoting open communication channels, addressing employee concerns, and facilitating conflict resolution.
  • Develop and deliver training programs to enhance management and employee understanding of HR and labor laws, regulations, and best practices.
  • Serve as NSC’s primary liaison between management and employees and implement programs to improve employee morale and engagement.
  • Assist in the development and implementation of workforce planning and talent management strategies.
  • Partner with legal counsel to ensure compliance with employment laws and regulations, labor agreements, and labor laws.
  • Conduct investigations into workplace concerns and grievances, maintaining objectivity and confidentiality.
  • Stay updated on labor market trends, industry standards, and changes in employment laws to ensure compliance and recommend necessary updates to policies and practices.
  • Maintain accurate employee records and generate reports as needed.
  • Develop and implement strategies and policies that align with NSC's mission, goals and values.
  • Foster a culture of trust, collaboration, and continuous improvement.

Requirements

  • BA/BS degree in human resources, business administration, labor relations, or related field from an accredited college or university with a concentration in a related field of study is preferred.
  • Master’s degree preferred.
  • Certification in human resources (e.g., PHR, SPHR, SHRM-CP) preferred.
  • 5+ years of progressive HR experience.
  • Nonprofit HR experience preferred.
  • Strong knowledge of federal, state, and local labor laws and employment regulations, and HR policies and best practices.
  • Experience working under the NLRA and in a unionized environment strongly preferred.
  • Demonstrated ability to build relationships and trust across all levels.
  • Strong conflict resolution, negotiation, and communication skills.
  • Ability to maintain confidentiality and exercise sound judgment.
  • Sound understanding of employee relations principles and best practices.
  • Ability to analyze complex labor relations issues and provide practical and effective solutions.
  • Strong analytical and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams and foster positive relationships.
  • Excellent written and verbal communication skills, with the ability to clearly convey complex information.
  • Ability to analyze data, identify trends, and develop solutions to complex labor-related issues.
  • Ability to build relationships, mediate disputes, and foster a positive work environment.
  • Proven ability to manage multiple tasks by carefully setting priorities, meeting deadlines, and scheduling time efficiently.
  • Proficiency with Microsoft Office Suite, HRIS systems, and other relevant HR-related tools and software applications.
  • Excellent organizational and time management skills to handle multiple tasks simultaneously.
  • High level of integrity, discretion, and professionalism.
Benefits
  • generous vacation and sick leave
  • paid sabbatical leave
  • summer hours
  • early Friday closing
  • 77% employer-paid health, dental, and vision coverage
  • short-term disability
  • long-term disability
  • life insurance
  • 403(b) with an employer match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
human resources managementemployee benefits administrationpayroll coordinationperformance managementconflict resolutionworkforce planningtalent managementlabor relationsdata analysisHR policies and procedures
Soft skills
relationship buildingtrust buildingnegotiationcommunicationconfidentialityjudgmentanalytical skillsproblem-solvingcollaborationorganizational skills
Certifications
PHRSPHRSHRM-CP
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