Nationalities Service Center

Risk

• Support the Board of Directors by managing board operations and maintaining accurate agency records.
• Strengthen organizational governance, risk management, and accountability.
• Ensure governance processes align with NSC’s strategic goals and values.
• Serve as a strategic and operational partner to the Executive Director and senior leadership, providing high-level administrative support.
• Oversee essential organizational functions and ensure the seamless operation of both daily activities and long-term initiatives.
• Coordinate all aspects of board and board development committee meetings, including scheduling, agenda creation, and materials distribution.
• Record accurate minutes and maintain records of board actions, bylaws, and governance documents.
• Facilitate communication between the board and executive leadership.

Director of Governance and Administrative Services

Human Resources

• Manage the hiring process, including the recruitment, hiring, and onboarding processes to attract and retain top talent committed to NSC’s mission.
• Maintain accurate and confidential personnel records in compliance with federal, state, and local laws, regulations, and requirements.
• Administer employee benefits, leave programs, and payroll coordination in partnership with finance staff.
• Create, implement, and update HR policies, procedures, and strategies that align with NSC’s overall organizational objectives.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Oversee systems for performance appraisals, provide feedback, and support employee development and career growth.
• Collaborate with management to design and implement HR policies and procedures that align with labor relations strategies.
• Provide coaching, guidance, and support to managers and staff on performance management, conflict resolution, disciplinary actions, and workplace conduct.
• Develop and maintain positive employee relations by promoting open communication channels, addressing employee concerns, and facilitating conflict resolution.
• Develop and deliver training programs to enhance management and employee understanding of HR and labor laws, regulations, and best practices.
• Serve as NSC’s primary liaison between management and employees and implement programs to improve employee morale and engagement.
• Assist in the development and implementation of workforce planning and talent management strategies.
• Partner with legal counsel to ensure compliance with employment laws and regulations, labor agreements, and labor laws.
• Conduct investigations into workplace concerns and grievances, maintaining objectivity and confidentiality.
• Stay updated on labor market trends, industry standards, and changes in employment laws to ensure compliance and recommend necessary updates to policies and practices.
• Maintain accurate employee records and generate reports as needed.
• Develop and implement strategies and policies that align with NSC's mission, goals and values.
• Foster a culture of trust, collaboration, and continuous improvement.

Director of Governance and Administrative Services

Human Resource Manager