Nationalities Service Center

Director

• Develop and implement comprehensive fundraising plans to meet organizational goals
• Cultivate and maintain relationships with individual, corporate, and foundation donors
• Plan and execute fundraising initiatives and manage special events
• Manage the development budget and track progress toward financial goals
• Provide leadership, support, and training to the development team and volunteers
• Raise awareness of the NSC's mission through community outreach and communications
• Ensure accurate record-keeping and reporting on fundraising activities and donor information
• Build and maintain donor relationships
• Lead cultivation and stewardship efforts with mid-level donors
• Partner with the executive director to steward major donors
• Articulate and achieve team-level goals related to donor retention and increased gift size
• Develop strategies to grow the NSC's donor community
• Maintain an on-going knowledge of donors and potential donors in the community to maximize support for the organization
• Develop effective personal solicitation programs, providing leadership to staff, board and committee members
• Oversee planning, organizing, executing, and evaluating all fundraising and special events
• Create and execute event plans that identify key staff and volunteer roles, meet budgetary goals, and are completed within established timelines
• Develop strong networks within the local community, cold call or develop and grow prospects for potential income streams, event sponsorships, and volunteer opportunities
• Coordinate all logistics and fundraising materials for donor-related events, including friend-raisers and other cultivation opportunities
• Responsible for helping to identify new donors and organizing initiatives to solicit funding and sponsorships
• Strengthen solicitation campaigns, event planning, grant writing, planned giving, and direct mail programs
• Research opportunities for public grants, foundation, and corporate funding

Director of Development

Human Resources

• Oversee all aspects of human resources administration
• Manage the hiring process, including recruitment and onboarding
• Maintain personnel records in compliance with laws
• Administer employee benefits and payroll coordination
• Create and implement HR policies and procedures
• Ensure compliance with employment laws

Director of Human Resources

Risk

• Support the Board of Directors by managing board operations and maintaining accurate agency records.
• Strengthen organizational governance, risk management, and accountability.
• Ensure governance processes align with NSC’s strategic goals and values.
• Serve as a strategic and operational partner to the Executive Director and senior leadership, providing high-level administrative support.
• Oversee essential organizational functions and ensure the seamless operation of both daily activities and long-term initiatives.
• Coordinate all aspects of board and board development committee meetings, including scheduling, agenda creation, and materials distribution.
• Record accurate minutes and maintain records of board actions, bylaws, and governance documents.
• Facilitate communication between the board and executive leadership.

Director of Governance and Administrative Services

• Manage the hiring process, including the recruitment, hiring, and onboarding processes to attract and retain top talent committed to NSC’s mission.
• Maintain accurate and confidential personnel records in compliance with federal, state, and local laws, regulations, and requirements.
• Administer employee benefits, leave programs, and payroll coordination in partnership with finance staff.
• Create, implement, and update HR policies, procedures, and strategies that align with NSC’s overall organizational objectives.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Oversee systems for performance appraisals, provide feedback, and support employee development and career growth.
• Collaborate with management to design and implement HR policies and procedures that align with labor relations strategies.
• Provide coaching, guidance, and support to managers and staff on performance management, conflict resolution, disciplinary actions, and workplace conduct.
• Develop and maintain positive employee relations by promoting open communication channels, addressing employee concerns, and facilitating conflict resolution.
• Develop and deliver training programs to enhance management and employee understanding of HR and labor laws, regulations, and best practices.
• Serve as NSC’s primary liaison between management and employees and implement programs to improve employee morale and engagement.
• Assist in the development and implementation of workforce planning and talent management strategies.
• Partner with legal counsel to ensure compliance with employment laws and regulations, labor agreements, and labor laws.
• Conduct investigations into workplace concerns and grievances, maintaining objectivity and confidentiality.
• Stay updated on labor market trends, industry standards, and changes in employment laws to ensure compliance and recommend necessary updates to policies and practices.
• Maintain accurate employee records and generate reports as needed.
• Develop and implement strategies and policies that align with NSC's mission, goals and values.
• Foster a culture of trust, collaboration, and continuous improvement.

Director of Development

Director of Human Resources

Director of Governance and Administrative Services

Human Resource Manager