National Church Residences

Auditor

• Review patient medical records and documentation for accuracy, completeness, and compliance
• Track and analyze key performance indicators (KPIs)
• Ensure compliance with healthcare standards, policies, and all regulatory requirements
• Provide constructive feedback and training to clinical staff
• Identify trends, gaps, and risks in care delivery
• Monitor for patient safety concerns and ensure timely reporting

Home Health OASIS Auditor, HCS-O, COS-C

Manager

• Provide case management services for patients in hospice care
• Collaborate with interdisciplinary teams to develop and implement care plans
• Monitor patient progress and make necessary adjustments to care plans
• Educate patients and families about hospice services and care options
• Ensure compliance with all regulatory requirements and company policies

Registered Nurse Case Manager

Community Manager

• Support the operational and financial aspects of assigned properties
• Assist in the day-to-day operations, handling administrative duties, responding to tenant inquiries.
• Assist in tracking the financial operations of the property, including accounts payable/receivable (A/P, A/R).
• Ensure resident files, waiting lists, and documentation comply with HUD and LIHTC rules and regulations.
• Implement and oversee resident retention programs
• Ensure accurate data entry and record-keeping
• Assist in preparing input for annual operating budgets and capital improvement budgets
• Ensure compliance with company policies, Fair Housing laws, state landlord/tenant laws, and LIHTC Section 42 rules

Property Manager

Account Executive

• Assumes responsibility for managing leads and occupancy selling units to qualified applicants, and sales reporting activity.
• Manages prospect cycle including lead management, discovery, personalized solutions, appropriate follow up, and documentation in the CRM.
• Creates a positive first impression for prospects and their families, as well as referral partners, including discovery room, professional collateral, and internal team communication.
• Conducts tours and assists prospective residents through the sales process to select a living unit.
• Obtains appropriate documentation for a prospect to become a new resident, and communicates with the internal team to coordinate the move in process.
• Develops and maintains relationships with referral partners, executes the outreach plan, plans events on and off site, managing all site level lead generation efforts.
• Develops and executes critical components of the sales plan, based on market trends, demands, and community needs to drive overall occupancy and achieve targeted goals.
• Meets or exceeds KPI expectations for the community sales plan, and drive occupancy to designated goals.
• Manages customer relationship management (CRM) system for proper and timely sales activity and tracking of the following: Prospect input and follow up, Input of discovery notes and information to progress the sales stage process, Documenting lead source, lead score, and next steps, Manage overall occupancy and inventory in the CRM, Manage and document outreach in the CRM.
• Provides regular reports on sales performance, occupancy, and marketing activities.
• Collaborates effectively with leadership support and marketing team to meet the marketing needs of the community and prospects.
• Operates within the community marketing budget in collaboration with the corporate team to produce the desired return on investment.
• Assists non-sales staff with their understanding and appreciation of the concept.
• Develops and maintains a working knowledge of all National Church Residences’ service offerings as well as community resources.
• Other duties as assigned.

Sales Consultant – Full Time

• Provides ADL’s and personal care including but not limited to bathing, back rubs, oral hygiene, hair care, assisting patients with dressing and undressing, skin care, assisting the patient with toileting activities.
• Responsible for performing and documenting all duties assigned by the RN.
• Observes records and reports the client’s care, symptoms, emotional and physical status.
• Taking vital signs when ordered.
• Plans and prepares nutritious meals.
• Assists in feeding the client, as necessary.
• Assists in ambulation and exercise according to the plan of care.
• Performs range of motion and other simple procedures as an extensional therapy service as ordered.
• Assists patient in the self-administration of medication.
• Keeps patient’s living area clean and orderly, changes bed linen and doing client’s laundry, as appropriate.
• Provides housekeeping services and does errands.
• Meets safety needs of patients, uses equipment safely and properly.
• Updates and submits all documentation in an accurate and timely manner.

Community Wellness Coordinator

Therapist

• Provide physical therapy to patients in their homes
• Collaborate with healthcare professionals to coordinate patient care
• Assess patients' conditions and develop treatment plans
• Maintain accurate patient records and documentation
• Ensure compliance with healthcare regulations and standards

Physical Therapist

Director

• Manages, plans and executes all resident life enrichment activities in the facility.
• Coordinates programs and services to help residents maintain a good quality of life and age in place.
• Responsible for managing three separate calendars, planning/organizing events, and communications within each of the buildings.
• Schedules and develops life enrichment activities to suit the needs of the residents.
• Organizes educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Develops and executes quarterly, seasonal, and annual life enrichment strategies tailored to each community’s culture.
• Serves as a liaison to community agencies and networking with community service providers.
• Ensures appropriate staffing levels and manages the recruiting, interviewing, counseling, supervising and termination procedures.

Director of Life Enrichment

• Deliver quality care as a Physical Therapist
• Handle weekend admissions for home health clients
• Collaborate with health care professionals within the agency