Patient Operations Coordinator, Patient Intake / Insurance Verification
Rivian
Project Coordinator, Epic Install – Acute Care
National Association of Community Health Centers (NACHC)
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $58,039 - $72,547 per year
Job Level
JuniorMid-Level
About the role
- Coordinate small-scale projects under supervision or close direction from Managers
- Review resource requests for gaps and review with Supervisor
- Assist others in supporting Smartsheet utilization
- Update and maintain related project status
- Build and organize appropriate project plans for any assigned project at OCHIN
- Develop, document, and maintain/revise all project materials
- Act as primary contact point for assigned projects (new or existing) by working with all stakeholders needed to gather information and track progress to goals for interface implementation (i.e. vendors, OCHIN, clients, and external partners)
- Provide excellent customer services and build strong relationship with OCHIN members, strengthening their trust in the OCHIN partnership
- Collaborate/negotiate with project champions/owners on project management strategy, timeframes, and specific outcomes to be achieved
- Manage risks/issues, communicate status, and negotiate changes in scope/resources/timeline to ensure project champion/owner and partner/client is satisfied with results
- Escalate risks/issues as appropriate to OCHIN leadership
- Assist in coordinating meetings and materials for team meetings as assigned
- Assist other Managers/Project Coordinators on projects (internal and external) as assigned
- Take clear notes and communicate with the project managers
- Help with scheduling meetings and resources of the project
- Update/create documentation as needed for the department
- Provide scoping meeting coordination and facilitation as needed/assigned to support technical resources in scoping activities
- Provide operational support as assigned, including supporting and assisting with implementation of changes to project management and scoping processes as assigned
- Collaborate on process improvements within team and participate in process improvement efforts
- Assist in identification of opportunities for process and quality improvement
Requirements
- Minimum of 2-3 years of related work experience- management/coordination of projects
- Project Management training a plus
- Proficient - Intermediate skills with Microsoft Office Applications (Word, Excel, Outlook)
- Working knowledge/proficient experience with Smartsheet, MS Project or other PM applications
- Epic certification and/or NextGen highly desired
- Experience in Ambulatory or Acute Care Clinical Operations is highly preferred
- Experience in healthcare or IT required
- Prior to moving forward to the team interview, all candidates are required to complete a 50–60-minute competency assessment
- EHR INPATIENT Epic hospital implementation experience preferred
- COVID-19 Vaccination Requirement: All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
