National Association of Community Health Centers (NACHC)

Medical Billing and Coding

• Review clinical documentation and diagnostic results to ensure accurate CPT and ICD-10 coding.
• Validate medical necessity and ensure coding aligns with CMS and payer-specific guidelines.
• Process charge captures and review billing system edits to prevent claim denials.
• Collaborate with providers and billing teams to clarify documentation or coding inconsistencies.
• Identify coding trends, resolve payer denials, and provide recommendations for improvement.
• Assist with provider education on documentation and coding compliance.
• Maintain production standards and report daily coding productivity and quality metrics.

Medical Biller/Coder, OB/GYN

Accountant

• Timely and accurate completion of payroll processing
• Accounts payable entry and payment of invoices
• Communication with vendors.
• Cash posting for vendor debits.
• Monthly administrative invoicing and cash posting.
• Ensure complete and accurate routine reconciliations of cash, credit card liability and other balance sheet accounts as necessary.
• Field and resolve inquiries.
• Company credit card program.
• Be a player in the year-end audit; reconciliations and documentation for use by external auditors.
• Complete special projects and additional duties as assigned.

Accountant – Full-Time

General Counsel

• Consult with OCHIN’s corporate counsel on executive and senior management issues
• Implement corporate legal strategy
• Coordinate and manage outside counsel as needed
• Negotiate and draft agreements such as vendor agreements and SaaS agreements
• Maintain updated contract templates and inventory of existing contracts
• Work with Contract teams to manage risk for organizational decisions
• Provide legal guidance and advice to stakeholders within the organization

Associate Corporate Counsel – Healthcare Law

Account Manager

• Serve as a strategic advisor and liaison between OCHIN and its member organizations
• Cultivate and sustain executive-level relationships with member organizations
• Lead member engagement efforts and drive alignment between member needs and OCHIN services
• Proactively identify opportunities for operational optimization
• Coordinate solution development across internal teams
• Maintain accurate and timely account documentation
• Monitor performance trends and drive continuous improvement

Healthcare Account Manager – Pacific or Mountain Time Zone

Business Analyst

• Support OCHIN's mission by leveraging technical expertise to resolve complex issues
• Develop, document, and deploy solution functionality
• Troubleshoot and diagnose technical issues
• Collaborate across departments for project implementations

Ambulatory Lab Orders Solutions Analyst – Install

• Support OCHIN’s mission by leveraging deep technical expertise
• Resolve complex technical issues, optimize processes, and implement innovative solutions
• Align technical strategies with business objectives
• Foster collaboration with non-technical stakeholders

Certified Epic Willow Ambulatory – Pharmacy Solutions Analyst

• Support OCHIN’s mission by leveraging technical expertise and problem-solving capabilities
• Resolve complex technical issues and optimize processes
• Implement innovative solutions for new member clinics
• Collaborate with non-technical stakeholders
• Document functionality and support knowledge sharing

PB Claims Solutions Analyst – Install

Solutions Engineer

• Develop and test new features, integrations and enhancements according to design specifications and requirements.
• Ability to deeply understand aligned products, integrations, or software with OCHIN systems.
• Lead working sessions directly with OCHIN members, vendors, and/or staff to design/create application solutions that fit operational needs.
• Perform complex build and configuration with a demonstrated ability to complete development.
• Provide mentorship and training to team members, fostering skill development and competency growth in technical design, analysis, and system enhancements.

PACS Solutions Developer

Manager

• Support and lead OCHIN’s state-level legislative and regulatory advocacy efforts
• Develop and execute advocacy strategies
• Build relationships with policymakers
• Represent OCHIN across multiple states

External Affairs Manager – State Government Relations

• Support OCHIN’s mission by leveraging technical expertise
• Troubleshoot, diagnose and resolve complex technical issues
• Collaborate across departments to support project implementations
• Drive documentation and knowledge sharing
• Develop, document, and deploy solution functionality
• Skill development and competency growth in technical design and system enhancements

Certified Epic Willow Inpatient Solutions Analyst – Install

Graphics Designer

• Support OCHIN marketing and communications through a wide variety of cross-functional activities.
• Understand employee, member, and public audiences and leverage both internal and external media channels to support content marketing activities and integrated engagement campaigns.
• Help support daily communications activities, build reports, document processes, and contribute to a wide range of written and visual content marketing channels and collateral.
• Develop and support marketing and communications strategies by coordinating content, managing internal and external communications, and ensuring alignment with OCHIN’s brand and voice.
• Create, review, and edit a wide range of written and visual content, including websites, newsletters, social media, blogs, proposals, and presentations, ensuring clarity, consistency, and audience focus.
• Collaborate with internal stakeholders, product owners, and subject matter experts to support campaign development, program materials, and content distribution.
• Manage and support OCHIN’s digital and social media engagement, including social care, analytics, and website content updates.
• Provide project coordination and documentation support for communications and marketing activities.

Graphic Design Coordinator

Content Marketing Manager

• Plan and develop OCHIN marketing and communications through various cross-functional activities
• Focus on employee, member, or public audiences leveraging internal and external media channels
• Drive daily communications activities, build reports, document processes, produce written and visual content such as websites, newsletters, presentations, blogs, and social media
• Edit and maintain communication assets ensuring content is timely, accurate, engaging, and aligned with OCHIN’s messaging and objectives
• Monitor communication impact and performance, applying insights to manage reputational risk or grow audience reach and engagement
• Contribute to strategic communications planning and support departmental excellence through research, innovation, and event support

Content and Communications Specialist

• Responsible for managing programs that are strategically important to OCHIN and our members
• Focus on Epic programs such as Honor Roll, Gold Stars, and Community Connect Accreditation
• Manage OCHIN’s product enhancement lifecycle and release processes
• Collaborate with various teams across OCHIN including Account Management
• Ensure timelines are communicated to staff and members
• Develop and present enhancements communication to membership
• Partner with leadership to support product enhancement lifecycle
• Stay abreast of future changes in the environment and advise OCHIN’s leadership
• Provide oversight for change notification communications
• Ensure OCHIN meets strategic goals related to Epic's Accreditation, Honor Roll, and Gold Stars programs

EPIC Release Programs Manager

Financial Planning and Analysis

• Own and evolve our corporate and site-level financial models, ensuring they reflect current business realities and strategic goals.
• Drive the annual budgeting and long-range planning processes, aligning financial forecasts with company objectives.
• Regularly update models with actuals and scenario analyses to support agile decision-making.
• Conduct deep-dive analyses into business performance, identifying trends, risks, and opportunities for operational improvement.
• Partner with cross-functional teams to evaluate new initiatives, pricing strategies, and investment opportunities.
• Apply healthcare-specific knowledge to assess payer mix, reimbursement trends, patient volumes, and regulatory impacts.
• Oversee the preparation of monthly and quarterly reporting packages for executive leadership and the Board of Directors.
• Translate complex financial data into clear, actionable insights for stakeholders at all levels.
• Collaborate with the Corporate Controller to ensure accurate and timely monthly closes.
• Lead a team that analyzes variances between actuals and budget, providing explanations and recommending corrective actions.
• Manage and mentor the FP&A team, fostering a culture of analytical rigor and continuous improvement.
• Develop and implement scalable FP&A processes, tools, and systems to support a high-growth environment.

Director of Financial Planning and Analysis

Analyst

• Lead and manage engagement strategies to promote the adoption and effective use of Healthy Planet and Quality Reporting tools among members.
• Serve as a key liaison to members, account managers, and internal teams, ensuring proactive communication, issue resolution, and relationship management in support of Population Health and regulatory initiatives.
• Design, deliver, and evaluate interactive training programs across multiple Epic modules and operational workflows.
• Facilitate workflow validation, discovery, and gap analysis sessions to align member practices with best practices, while providing tailored one-on-one or group coaching, both virtually and onsite.
• Create and maintain a variety of learning and program support materials, including step-by-step user guides, lesson plans, scenario-based learning experiences, instructional videos, and workflow documentation.
• Ensure materials are updated, engaging, inclusive, and accessible to support adult learning principles and member success.
• Support members through operational changes and organizational transformation using structured change management principles.
• Partner with cross-functional teams to analyze workflows, recommend process improvements, facilitate optimization projects, and lead initiatives aimed at enhancing operational outcomes, system usage, and regulatory compliance.
• Contribute to the ongoing growth and improvement of Population Health, Installation, and Learning programs by researching best practices, proposing enhancements, and mentoring team members.