Business Systems Administrator
Marmon Holdings, Inc.
ETLSDLCSQL
Business Operations, Strategy
National Association of Community Health Centers (NACHC)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Build and embed cross-functional processes that elevate current operations and support long-term growth
- Design operational management systems that drive financial performance, KPIs, and accountability across regions
- Ensure adoption and sustainability of management practices (dashboards, scorecards, operations reviews)
- Act as a proxy to the COO for execution of initiatives aligned with organizational priorities
- Bridge product and operations to ensure smooth implementation and measurable value
- Translate product initiatives into operational workflows; support regional teams in adoption
- Monitor post-launch success and maintain high ROI and “stickiness”
- Partner with regional leaders to identify, prioritize, and fix site-level inefficiencies or variation
- Implement process improvements targeting consistency, quality, and patient experience
- Provide hands-on support to diagnose root causes and accelerate local execution
- Set and maintain regular cadence (weekly / monthly / quarterly) to track performance across clinical, financial, and operational metrics
- Use dashboards and reports to spot trends, risks, and opportunities for action
- Assist regional and functional leaders in performance improvement plans
- Support preparation of executive/board updates grounded in data
- Collaborate with the COO to define, sequence, and prioritize initiatives across operations
- Translate strategic goals into actionable plans, monitor progress, and hold teams accountable
- Lead cross-functional projects—especially ones tied to product, program, and process innovation
- Lead or support high-impact projects to enhance consistency, quality, scalability, and patient experience
- Dive into bottlenecks: analyze root causes and propose/execute both short- and long-term solutions
- Act as a trusted thought partner to the COO, Regional Directors, and senior leadership
- Ensure alignment and clear communication across operations leadership and site teams
- Create systems to track decisions, next steps, and accountability across initiatives
- Build and nurture a culture of continuous improvement, operational discipline, and execution excellence
Requirements
- Bachelor’s degree required; Master’s degree (MBA, MHA, or similar) strongly preferred.
- 4-5 years of progressive experience in operations, consulting, or strategy, with a strong preference for healthcare services experience.
- Demonstrated success in designing and executing cross-functional processes that improve operational performance and scalability.
- Experience working within or consulting for matrixed organizations, with a track record of building alignment and driving change across diverse teams.
- Strong analytical and problem-solving skills; ability to turn complex challenges into actionable, results-driven solutions.
- Excellent communication and interpersonal skills; comfortable interacting with leaders at all levels of the organization.
Benefits
- Competitive compensation
- Medical, dental, and vision insurance, with an HSA/FSA option
- 401(k) with employer match
- Paid time off
- Paid parental leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational management systemsfinancial performanceKPI trackingprocess improvementsperformance improvement plansdata analysisproject managementworkflow designroot cause analysiscontinuous improvement
Soft skills
communicationinterpersonal skillsanalytical skillsproblem-solvingleadershipcollaborationaccountabilitystrategic thinkingadaptabilityinfluencing
Certifications
Bachelor's degreeMaster's degree (MBA, MHA or similar)
